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ITIL-Living Processes
The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project.

characteristics of the reading processes  ITIL—Living Processes ITIL—Living Processes Source: Implement Consulting Group Document Type: Case Study Description: The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and Read More...

The Anatomy of Retail Sourcing Processes
The most successful retailers are those that continually focus on driving the very best performance from each of their suppliers, and that work collaboratively to improve performance in areas such as on-time delivery, product quality, and regulatory compliance.

characteristics of the reading processes  The Anatomy of Retail Sourcing Processes The Anatomy of Retail Sourcing Processes P.J. Jakovljevic - August 15, 2007 Read Comments The potential benefits of global sourcing and supplier management that have been discussed for retailers in this series so far are not that easily achieved across the board. To recap, these benefits can be seen both at the top line and at the bottom line. At the top line, benefits include growth of private label business, faster time-to-market, better product availability and Read More...
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » characteristics of the reading processes


Why Are You Afraid of (Re) Defining Business Processes?
We all are—except consultants who praise the importance of business processes, but sometimes don’t practice what they preach. Business processes can be simply good or bad habits that people follow mostly because it’s what they’ve always done rather than it being a way to work more efficiently.<!--more--> There are a few very good reasons that make people afraid of changing the way they do their

characteristics of the reading processes  Why Are You Afraid of (Re) Defining Business Processes? » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn Read More...
The Case for Integrated Processes
Most chief executive officers (CEOs) have developed strategies that push their companies to achieve certain goals. So why are so many companies failing to achieve these goals? Because their twenty-first century vision is being held back by twentieth century processes and IT systems. The missing ingredient: information. And the key to facilitating the flow of information lies in integrated processes.

characteristics of the reading processes  company measures 54 individual characteristics related to customer loyalty, defining them in two categories: table stakes, or the costs of doing business, and key drivers, the areas that differentiate the company, add value, and increase customer satisfaction. Increased customer satisfaction leads to a higher percentage of business gained from these customers as well as referrals. The company found that the integrated processes increased the percentage of business gained from customers as well as Read More...
The ASP Decision
The ASP model is the latest in a long line of silver bullets that are supposed to simplify the delivery of technology’s benefits to the business world. This article provides some simple guidelines for determining if you should consider the ASP model along with thoughts on selecting an ASP.

characteristics of the reading processes  The ASP Decision The ASP Decision P. Hennigan - December 6, 2000 Read Comments Introduction About every eighteen to twenty-four months the technology industry identifies the latest in a long line of silver bullets that will simplify the delivery of technology s benefits to the business world. The ASP model has recently enjoyed that distinction and the accompanying hype. Unfortunately, wading through the hype to determine if this particular silver bullet can bring value to your business is an arduous task. Read More...
Managing the Overflow of E-mails
Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with compliance regulations and potential litigation.

characteristics of the reading processes  Managing the Overflow of E-mails Managing the Overflow of E-mails Hans Mercx - March 27, 2009 Read Comments Originally published - June 19, 2006 The impact of e-mail on businesses these days is enormous. Companies use e-mail to conduct business, for responding to clients, for internal communication, for discussing strategy, and for responding to regulations. Roughly 35 billion e-mails are sent a day, and the number is growing. The Radicati Group estimates that by the end of 2006, 52 billion e-mails will Read More...
The Practical Realities of Automating ETO Business Processes
Today, engineer-to-order (ETO) manufacturers—also known as project-based manufacturers—experience significant market pressure across their sales, engineering and manufacturing groups as they strive to win business and streamline end-to-end processes. But by capturing engineering knowledge and using it to automate key business processes, manufacturers can increase sales bid and win rates, decrease internal operating expenses, and shorten lead times.

characteristics of the reading processes  The Practical Realities of Automating ETO Business Processes The Practical Realities of Automating ETO Business Processes Source: RuleStream Corporation Document Type: White Paper Description: Today, engineer-to-order (ETO) manufacturers—also known as project-based manufacturers—experience significant market pressure across their sales, engineering and manufacturing groups as they strive to win business and streamline end-to-end processes. But by capturing engineering knowledge and using it to Read More...
Brookshire Grocery Company: Automating and Integrating HR Processes
Headquartered in Tyler, Texas (US), retailer Brookshire Grocery Company implemented a human capital management (HCM) solution to integrate and automate its operational human resources (HR) processes. Now the company can process payroll and benefits more efficiently, work more productively, operate its business more proactively, and increase benefits options for its partners (employees). Find out how.

characteristics of the reading processes  SAP,Brookshire Grocery Company,hr,crm,motivation,job description,erp,project management,outsourcing,payroll,human resources,humanresources,hcm,risk management,job vacancies Read More...
Japanese Decision-making Processes Can Influence Enterprise Content Management Functionality
Traditional Japanese Decision-making, or Ringi The decision-making process in North American companies operates within a centralized system, and generally takes a top-down approach. In Japanese companies, however, the approach to making decisions is the opposite: it is bottom-up. This traditional and formal decision-making process, which is even now employed in Japanese governmental offices as

characteristics of the reading processes  Japanese Decision-making Processes Can Influence Enterprise Content Management Functionality » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your Read More...
What's Wrong With Application Software? Business Processes Cross Application Boundaries
The reality of today’s application environment is that no single application meets all of the needs of a business, or frequently even the needs of a single business process, so multiple applications must work together to support business processes.

characteristics of the reading processes  What s Wrong With Application Software? Business Processes Cross Application Boundaries What s Wrong With Application Software? Business Processes Cross Application Boundaries Jim Brown - February 27, 2003 Read Comments Introduction Application boundaries are artificial walls created by the software industry, not businesses. Business processes and the people that execute them shouldn t have to care about application boundaries. It shouldn t matter to them that taking an order from their customer starts in Read More...
5 Key Points for Continuous Improvement in the Life Cycles of Processes
In today’s changing, competitive world, companies must adopt a continuous improvement methodology to support sustainable and profitable business models. Processes must be seen as a lever for analyzing and optimizing the way firms works. Before you initiate any project involving process automation and management, discover five key points that can help you make continuous improvements in the life cycles of your processes.

characteristics of the reading processes  5 Key Points for Continuous Improvement in the Life Cycles of Processes 5 Key Points for Continuous Improvement in the Life Cycles of Processes Source: Polymita Technologies Document Type: White Paper Description: In today’s changing, competitive world, companies must adopt a continuous improvement methodology to support sustainable and profitable business models. Processes must be seen as a lever for analyzing and optimizing the way firms works. Before you initiate any project involving process Read More...

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