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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 charts of california


A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

charts of california  together into the real-time charts, bars, diagrams, and maps on the Command Center screens. Figure 2. Voice of the Customer Command Center   The Competition Some of Attensity’s competitors focus on functionality features for CEM and social media analytics. A few of these well-known vendors are listed below: Clarabridge , with its sentiment and text analytics platform , enables analysis of information coming from several sources. Medallia offers a complete set of solutions to collect, integrate, and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Thinking Radically: Interview with Transpara’s Michael Saucier and Robert Hylton


It appears that many organizations are rapidly adopting mobile business intelligence (BI), and the technology promises to become a natural component of every BI application in the near future. And this has only been made possible by the hard work of number of software companies over the past several years in establishing the foundation, changing mindsets, and applying new mobile-based techniques

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Case Study: Peerless Pump


Peerless Pump has been designing, engineering, and manufacturing pumps for more than 80 years. The company was basing component stock levels on historical data, as it did not have the ability to accurately forecast customer demand. But with forecasting and demand planning software that increased forecast accuracy, the company has nearly doubled its sales over the past four years, while keeping inventory levels constant.

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A Customer Relationship Management Solution Aims To Cover all the Bases


Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

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Space-Time Insight Releases Version 4.0 of Situational Intelligence Suite


If you think you know it all about business intelligence (BI) and analytics, think twice, because Situational Intelligence is here. This week, during DistribuTECH 2013 in San Diego, California, Space-Time Insight, a provider of innovative intelligence offerings, announced the latest release (4.0) of its product suite. After listening to its global customer base, Space-Time Insight is

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California Software Labs,


Located in Pleasanton, California (US), California Software Labs (CSWL Inc.) is a customer software solutions provider and a wholly owned subsidary of California Software Co. Ltd. (Calsoft), located in Chennai, India. Calsoft is a public company listed on the Indian stock exchanges and is certified Capability and Maturity Model Integration (CMMi) level 5. Founded in 1992, Calsoft is financially supported by Chemoil Corporation (US), Itochu Corporation (Japan), and Industrial Development Bank of India (IDBI). CSWL has over 50 software engineers in the US and over 400 software professionals in India, in Chennai, Bangalore, and Cochin. It has operations in the United Kingdom (UK), Japan, and Singapore.

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The Many Faces of PLM Part Two: The Future of the PLM Suite


The future of the PLM Suite will include more applications that cover product-related functionality and further expand the benefits available. As the PLM Suite matures, companies will benefit from increased functionality and increased integration between business processes. The ultimate expression of this more mature solution will result in a broad suite of focused, integrated applications that leverage a core of unified, structured product data - the PLM Platform.

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The Market Impact of Two Powerhouses


This is an analysis of the equivalent moves of two superpowers to secure the lower-end of the market, also known as the small-to-medium enterprise (SME) market segment. One is Microsoft Business Solutions (MBS), the other is UK-based the Sage Group.

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Justification of ERP Investments Part Two: The Intangible Effects of ERP


The intangible or non-financial benefits of an integrated enterprise resource planning (ERP) system can be viewed from several perspectives. For illustrative purposes, the discussion will focus on the benefits for accounting, product and process design, production, sales, and management information system MIS functions. From the overall company standpoint, ERP provides a framework for working effectively together and providing a consistent plan for action. Reprinted from Maximizing Your ERP System by Dr. Scott Hamilton.

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The Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent


IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive customization are the key contributors to increasing identity management costs to four or five times more than the price of the initial identity software license. Learn how software as a service (SaaS) can reduce the cost and complexity of IT infrastructure.

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