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Documents related to » chat netmeeting


A Tell All Chat with SAP s SCM Product Marketing Team » The TEC Blog
A Tell All Chat with SAP s SCM Product Marketing Team » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn

CHAT NETMEETING: crossgate, demnd signal management, ERP, gtm, HANA, jda software, llamasoft, manhattan associates, plm, rds, redprairie, s&op, SAP, sap bpc, sap ewm, sap gts, sap tm, SCM, smartops, supply chain management, TMS, transportation, visual enterprise, warehousing, WMS, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
25-04-2012

Lipstream Speaks to Kana
Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors. Kana is the most recently announced CRM customer. Kana has voice enabled their RealTime offering to provide ecommerce sites a way to talk to their customers.

CHAT NETMEETING: customer representatives via text chat and listen to the service representative s response. Lipstream offers Live Voice to CRM vendors in two packages: Web Client - This is a featherweight ActiveX control that downloads and installs on a user s PC in less than a minute. Twenty lines of html code are required to embed the control into any web page. Lipstream owns and manages the back-end network that handles the actual connection, and provides access as a service. Software Developer Kit (SDK) Version - Thi
9/6/2000

Microsoft Throws in the Towel in the Instant Messaging Wars
REDMOND, Wash. (Bloomberg) - Microsoft Corp., the world's largest software maker, has stopped linking its instant messaging system with America Online Inc.'s instant electronic-mail program, the companies said.

CHAT NETMEETING: instant messaging server, instant message, instant messaging, instant messaging enterprise, instant messenger, business instant messaging, instant messaging system, free instant messaging, internal instant messaging, instant messaging msn, mobile instant messaging, instant messenging, instant messaging services, private instant messaging, instant messaging for business, secure instant messaging, windows instant messaging, instant messages, microsoft instant messaging, messenger instant messaging, instant messaging service, instant chat, instant messaging corporate, free instant messaging .
11/29/1999

A Tell All Chat with SAP s SCM Product Marketing Team » The TEC Blog
A Tell All Chat with SAP s SCM Product Marketing Team » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn

CHAT NETMEETING: crossgate, demnd signal management, ERP, gtm, HANA, jda software, llamasoft, manhattan associates, plm, rds, redprairie, s&op, SAP, sap bpc, sap ewm, sap gts, sap tm, SCM, smartops, supply chain management, TMS, transportation, visual enterprise, warehousing, WMS, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
25-04-2012

The Art of Learning » The TEC Blog
WIKIs, discussion groups, and chat forums (such as Facebook and LinkedIn ) are becoming more and more popular for sharing knowledge. •    Knowledge Webs complement teachers, texts, libraries, and archives as sources of information. •    Experiences in synthetic environments will extend learning-by-doing in real world settings. •    Virtual communities enable new pedagogical strategies that facilitate learner encouragement and motivation. •    Learning Management Systems (LMSs): These s

CHAT NETMEETING: education, learning, learning tools, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
25-03-2010

Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions. Get Free Templates Related To Voice Self-Service and Customer Interactions. Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.

CHAT NETMEETING: also assisted (i.e., e-mail, chat) and full-service (i.e., agent) strategies. Consumers desire to interact in multiple ways when dealing with enterprises. Therefore, VSS implementations must integrate all possible interactions and blend information across channels. Advances in speech development tools are now available to allow enterprises to utilize knowledge base content for voice self-service. Source : Right Now Technologies Resources Related to Knowledge Base (KB) : Knowledge Base (KB) (Wikipedia) V
3/10/2006 11:10:00 AM

Demonstration Post-Mortem: Why Vendors Lose Deals
In competing for client dollars, one failing makes demonstrations deadly for large and small vendors alike: lack of preparation.

CHAT NETMEETING: vendors seem compelled to chat up every button and drop-down box on every application window, regardless whether the client asked to see them. The vendors fail to understand that no points are awarded for extra-curricular demonstration. In short, they are talking at their own expense. Bottom line : A picture is worth ten thousand words. In the time it takes to explain how to do something, vendors could show it and earn smiles of satisfaction from the audience. Inexperienced Presenters Vendors that read
1/1/2005

Altrec Takes E-commerce to Extremes
Altrec is a startup E-commerce website that takes aim on the upscale outdoor recreation market. In this interview Altrec's CTO discusses the initial technology decisions on which the company's infrastructure is based.

CHAT NETMEETING: your commerce software, your chat system, things like that; what products do you use? Geller: We ve written it all. It s all Java. TEC: Isn t that a big investment for a startup? Why not work with one of the commercial packages? Geller: The perception that a commercial package would be faster to bring up rests on some assumptions that don t hold for a company like Altrec. We need to have a lot of control of look and feel and features. We ll succeed because we can take advantage of all the power of the Web
12/1/1999

Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 1 of 2
IFS arrived over five years ago on U.S. shores, with a Christmas-bag full of software components that run from the front-office to back-office and back again. They’re here to play, to get recognized, and win some big Collaborative Commerce engagements. We’ll see if they’ve got the stuff to do it.

CHAT NETMEETING: Now, Message Boards, or Chat Rooms. The company claims some of this type of support is coming in IFS Applications 2002. Wireless Service - All IFS applications are WAP and WML-enabled, enabling mobile users to access their IFS components from wireless laptops, PDA s, or cell phones, in real time. eProcurement - Essentially a webified version of Procurement features, with hooks to their Marketplace solutions. Collaboration Portals - Provide customer, employee, and supplier with personalized, role-based
10/22/2001

IBM’s Marketplace Solutions: Is Ariba Not Enough?
IBM trains its sights on helping businesses create online marketplaces. But, we ask our staff prognosticator, isn’t that what partner Ariba does?

CHAT NETMEETING: much like a private chat room or Instant Messenger. Market Impact IBM is the world s largest information technology company. There is no doubt that having its thousands of salespeople out in the road pushing marketplace software will have some effects. To better understand the implications of this and other IBM announcements we requested an audience with Dr. Pat Augur, the Director of TEC s Department 124C - Corporate Predictions. Dr. Augur had just watched a taped copy of the previous day s NFL game.
6/8/2000

Oracle Announces New Release of RightNow CX Cloud Service » The TEC Blog
integration between Oracle RightNow Chat Cloud Service and Oracle Engagement Engine Cloud Service. New features are aimed at improving customer engagement as well as monitoring agent and platform activity. Chat Business Rules uses the Oracle Engagement Engine’s 70 built-in rule conditions which allow users to collect rich visitor data and assess how to engage customers based on customer behavior, customer profile information and operational information. Click-to-Call offers clients the option to call

CHAT NETMEETING: customer experience management, CXM, industry watch, Oracle, RightNow CX Cloud Service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
13-12-2012


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