AuraPortal, a new business process management (BPM) vendor, offers a solution that creates business process execution models without the need for heavy IT programming. In this article, Principal Analyst P.J. Jakovljevic gives inside view of the vendor’s development strategies and the broad scope of BPM suite’s modules, and discusses how the system’s differentiating features addresses the diverse needs of its customers.
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start processes, receive tasks, check e-mails, manage information, and download exclusive features from an organization’s public Web site (see figure 2). Through WIP, AURA’s clients can engage their clients, prospects, external agents, and suppliers (referred to “authorized guests/visitors”) as part of their process-driven network in a transparent and shared environment. This allows authorized parties to be involved in processes and access information, documents, news, etc. Also, using WIP,