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Abstract: Ruth's
Chris went live with UltiPro in December 2001, just six short months after choosing UltiPro. Link said that Ultimate Software provided an excellent value proposition for the steak house because Ruth's
Chris's analyses revealed that the restaurant chain could expect a rapid return on investment (ROI). An expedient, cost-effective implementation was a major factor in this return, as was the elimination of monthly per paycheck charges.
PubDate: 4/29/2005 9:33:00 AM
Abstract: Upgrading to CRM solution increases value of relationships for financial services firm. ScotiaMcLeod (www.scotiabank.com) is the investment arm of Scotiabank, one of Canada's largest financial organizations with over $280 billion in assets. ScotiaMcLeod's financial advisors specialize in helping individuals and small business customers plan financial solutions for trusts, estate planning, borrowing and banking services. ScotiaMcLeod has more than 800 financial advisors working in 84 branches across the country. According to Chris Carter, Associate Director and Branch Manager for ScotiaMcLeod's North Vancouver office, the financial services sector is a people-driven business where customer service is critical to success.