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Chris 21
Chris 21 is an integrated human resource (HR) and payroll application with modules including time and attendance, training, recruitment, reporting, award

chris painter  21 Chris 21 is an integrated human resource (HR) and payroll application with modules including time and attendance, training, recruitment, reporting, award interpretation, contractor billing, and workflow. Read More...
Human Resources (HR)
Human Resources encompasses all the applications necessary for handling personnel-related tasks for corporate managers and individual employees.  Modules will include Personnel Management, ...
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Documents related to » chris painter


UNIT4 Appoints New CEO, José Duarte
UNIT4, the Netherlands-based ERP company, has announced the appointment of a new chief executive officer (CEO), José Duarte, and plans for the current CEO Chris

chris painter  for the current CEO  Chris Ouwinga  to move from the corner office to the position of non-executive director and chairman on a new single-tier board governance structure. José Duarte joins UNIT4 after having spent considerable time at SAP, most recently as president of global services and corporate officer from January 2011 to May 2012. Mr. Duarte joined SAP in 1993, and was country manager of Portugal for a time, before rising to the position of president of SAP Latin America from 2006 to 2008. Read More...
Can Mzinga Really Make You OmniSocial?
According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi

chris painter  customer” was coined by Chris Carfi “ some six or seven years ago .” But before being social customers, we are social media users—we use Facebook , Twitter , create blogs and comments on Web sites, and sometimes we can even integrate some of these tools and make them work together. Unfortunately, this is not an easy thing to do and if you use three or more social media tools, you will have a hard time integrating all of them (or most of them). Why? When a social media company launches a new Read More...
Tableau
Tableau Software, a privately held company in Seattle, Washington (US), builds software that delivers fast analytics and rapid-fire business intelligence to

chris painter  Professor Pat Hanrahan and Chris Stolte, a Ph.D. student at the time, together combined a structured query language for databases with the communication power of visual graphics, inventing a new database visualization language called VizQL™ (Visual Query Language). Under the technical leadership of Hanrahan and Stolte and the business acumen of CEO Christian Chabot, the VizQL foundation produces a fundamentally new way of interacting with the same relational databases that are the backbone of the Read More...
ScotiaMcLeod
Upgrading to CRM solution increases value of relationships for financial services firm. ScotiaMcLeod (www.scotiabank.com) is the investment arm of Scotiabank

chris painter  the country. According to Chris Carter, Associate Director and Branch Manager for ScotiaMcLeod's North Vancouver office, the financial services sector is a people-driven business where customer service is critical to success. Chris wanted the ability to turn every customer interaction into an opportunity to provide services to his clients. He wanted to know if technology - specifically a customer relationship management (CRM) system - could help him promote a professional image and customer-oriented Read More...
A Quick Look at Version 6.5 of Sugar CRM Professional
Sugar CRM announced the latest version of its customer relationship management (CRM) solution at Sugarcon 2012, its annual conference. After the event, I had a

chris painter  of product marketing, and Chris Bucholtz, editor-in-chief of CRM Outsiders, and would like to share the most interesting findings here with you. Version 6.5 offers more than enhanced functionality—it is based on the new approach Sugar CRM is taking to address the needs of about 400 million customer-facing professionals that are not well covered by the CRM market. According to a 2010 study by IDC & The Radicati Group, there are 15 million CRM users and 365 million people using tools other than CRM to Read More...
One Vendor's Quest to Garner a Global Sourcing Ecosystem
Having started as a business-to-business integration provider for a few major retailers in the United Kingdom, Eqos has evolved into a full-fledged, worldwide

chris painter  executive officer [CEO]) and Chris Foulkes (currently chief product officer) put the platform to good use, as they worked with the marquee customer to ensure product availability and promotions while reducing supply chain inventory. The solution, then called Eqos Collaborator , was layered atop the customer's existing core enterprise systems to carry out predictive alerting, manage on-the-shelf availability and promotions (and communicate the information back to the trading partners), monitor the Read More...
Are Your Company Laptops Truly Secure?
The portable nature of laptops makes them particularly susceptible to all kinds of security and tracking problems. This paper discusses the strengths and

chris painter  stanford.edu/supporting_files/keep_safe.ppt . 16- Chris A. MacKinnon, Is Encryption Enough? Options For Dealing With Stolen Laptops, July 22, 2005, www.processor.com . 17- Privacy Rights Clearinghouse, A Chronology of Data Breaches Reported Since the ChoicePoint Incident, posted April 20, 2005 and updated September 28, 2005, www.privacyrights.org . ENCRYPTED DATA IS NOT NECESSARILY PROTECTED DATA Encrypting mobile data is a start, but it is not a guarantee that data is entirely safe or that it will Read More...
Five Ways to Positively Impact Customer Retention and Business Operations
Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value

chris painter  us achieve that, concludes Chris Hermann, Kaydon production control manager. Before using Infor applications, Kaydon's lead times increased and customers felt the impact. The company needed to find a way to reduce lead times by aligning its systems from the beginning to the end of the manufacturing process. With the implementation of Infor ERP SyteLine, information flows through the factory more efficiently, and has yielded results including: Improved lead times—from 12-14 weeks to 3-5 days Increased Read More...
Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

chris painter  customer relationships. According to Chris Thompson, analyst at San Jose, Calif.-based Dataquest, Companies that once didn't have a strong customer-focused mindset now have to get very customer service-oriented as their markets become more competitive. Larger competitors use technology solutions to overcome size and distance and ensure customers receive tailored care - for example,through special routing to expert agents. The company retains a memory of customer interactions by bringing customer Read More...
NCR To Present Retailer and Shopper Survey Findings at NRF 2013
NCR Corporation is global technology company helping the world connect, interact, and transact with business. NCR’s assisted- and self-service solutions and

chris painter  Big Show , NCR’s Chris Lybeer will be presenting findings and insights on omni-channel retail from both the shopper and retailer perspectives. The presentation is based on a nine-country survey of shoppers and retailers NCR conducted as well as from Lybeer’s own experiences in the retail world and other industry insights. Lybeer will also discuss how leading retailers today are using innovative technology to meet consumer demand for mobile-enhanced shopping, personalized offers, and integration Read More...
Cloud ERP’s Plex Has Record 2013, Aims Higher for 2014
Plex reported another record year in 2013, adding 59 new customers and growing to nearly 400 corporate clients representing more than 1,100 manufacturing

chris painter  Professional services, under Chris Bishop, continues to grow and mature. He has put in place new programs and a customer community, and continues to evolve the services offerings as Plex takes on larger and more complex organizations . Go-to-market is also getting a significant investment. Melin (formerly at Eloqua and PeopleSoft ) has been working on increasing awareness of Plex in its core markets and building a demand engine to fuel further growth. In tandem, Plex is making investments in the sales Read More...
Feds Warms Up to ERP Spending, but Will Contractors and Their ERP Vendors Comply? Part One: Event Summary and Market Impact
There has been noise in the US public sector about a strong federal (Feds) interest in ERP applications. This, coupled with the Feds customary huge purchasing

chris painter  market for ERP, said Chris Campbell, senior analyst of federal market analysis at INPUT. We expect this growth to continue regardless of what the November elections bring. Services reportedly continue to make up the bulk of federal ERP spending, accounting for more than 50 percent of total dollars, whereby INPUT predicts that increasing systems integration (SI) work, especially related to cross-functional solutions, will drive the need for even greater spending on professional services. INPUT's Read More...

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