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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Securing Edge Data at the Center
Even as enterprises focus relentlessly on consolidation of data centers, they continue to aggressively expand the roles and numbers of branch offices, often

chrome numbers  Edge Data at the Center Even as enterprises focus relentlessly on consolidation of data centers, they continue to aggressively expand the roles and numbers of branch offices, often located in remote locations that are difficult to support and protect. That poses the issue of how to protect data on the edge of the network, which may be subject to a variety of risks. Data centers are built to secure systems and data, and to help ensure business continuity and recovery after interruptions and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Barcoding 101 for Manufacturers: What You Need to Know to Get Started


For manufacturers, barcoding carries with it numerous benefits, including increased accuracy, efficiency, and traceability, along with easier adherence to customer or regulatory requirements. Discover how implementing barcoding as part of an integrated software-as-a-service (SaaS) solution can help manufacturing companies of all sizes, and in many different industries, improve operations and business performance.

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The Subjective Criteria of ERP Selection


I hope our readers, to greater or lesser degrees, are familiar with our business software selection methodology—as we have been writing a lot on this matter. But the lion’s share of these publications often refer to either the functional or technical sides of the selection process, or what type of business processes a future system can support and how can be achieved. Here, I would like

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What’s All This Benchmark Stuff, Anyway?


Vendors love to quote benchmarks in their product literature, press releases, and any place they think someone will use the numbers to make a buying decision. But what do the benchmarks mean, and which ones really matter?

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MicronPC.com, or, “Where Are They Now?”


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PROMYS


PROMYS PSA includes modules for - CRM, opportunities, and quoting; - order fulfillment, purchasing, inventory, and invoicing; - project management, project assignments, time sheets and expenses; - service management, help desk, and support contracts; and - customer and subcontractor self-service portals. PROMYS service management functionality helps answer questions such as: - Why aren’t my field resources more billable? - Which active projects are in trouble against their cost budget? - Are my service contracts profitable? - Have I billed for everything and accounted for all costs? - Are we maximizing revenue and margin on all sales opportunities? PROMYS provides functionality for - help desk trouble tickets, color coding, and escalations; - resource calendar visibility into all resources and current availability; - automatic work order notifications and integration with Outlook calendars; - customer self-service portal, - resource forecasting by specific skill set and certifications; - tracking for service contacts, service levels, customer serial numbers, and third-party service agreements; and - tracking for labor utilization to reduce un-billable hours. As part of the PROMYS enterprise business software suite, the PROMYS CRM module links seamlessly with the order fulfillment, project management, service management, and help desk modules to track customer quotes, projects, assets, change orders, return material authorizations (RMAs), and returns affecting equipment under service contract. PROMYS also keeps track of block time accrual accounts, invoicing, and service contract renewal. More than effective PSA software, PROMYS provides the Web-based PSA functionality service organizations need to forecast resources effectively, deliver projects on time and on budget, respond quickly to customer service issues, and maximize service contract profitability.    

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Strategic Profitability Management: An Opportunity for Finance Departments


Finance departments are uniquely qualified to lead the effort to optimize profitability because of their neutrality, numbers orientation, and analytical abilities. However, as finance departments move to implement profitability management they need to recognize the challenges they may face. This white paper discusses how to manage profitability more effectively.

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HP’s LT 6000r Six-CPU Server


HP has re-entered the enterprise computing race with the release of its LT 6000r, a six-CPU server with improved performance and excellent transactional price/performance.

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IBM Continues RS/6000 Performance Focus


IBM has just released benchmark results for its mid-range Unix server, the RS/6000 M80, showing it to be a top performer in transaction processing and Web serving.

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Case Study: Unitech America


For almost a decade, Unitech America managed with its inventory and supply chain management system. But as the company grew, the software couldn’t meet the company’s business needs, such as tracking product serial numbers, which made it difficult to measure inventory and track returns and customer purchasing behavior. Learn about the system Unitech chose to help improve customer service processes and more.

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Tokenization: A Cost-effective and Easy Path to Compliance and Data Protection


As companies work to meet regulatory requirements to protect personally identifiable information (PII) such as credit card numbers, one option to minimize the risk of loss is to replace sensitive data with a non-sensitive replacement value, or “token.” This white paper discusses how tokenization is implemented, its effectiveness in meeting regulatory requirements, and its impact on your IT systems and business processes.

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