Abstract: Does your company need to capture and cost direct and indirect labor? Does it also need to configure user input devices to meet their specific requirements and accommodate changes in the way time and attendance are calculated? Learn about a web-based workforce management solution that automates the collection of labor and attendance information, facilitates the processing of complex attendance policies, and more.

Abstract: Dynamic and customizable portable document format (PDF) forms have thousands of everyday uses. Monthly statements mailed to customers and insurance applications are just two. Creating these forms is easier than you might think, when the functionalities of two text solutions are combined. Get the details on how to merge document and formatting applications to create dynamic, customer-friendly PDFs.

Abstract: The Microsoft Network's travel site Expedia has dropped a requirement that surfers register before being allowed to browse the site. Expedia is not ahead of the curve in finding the right point to place registration, but others will follow its lead.

Abstract: When The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software, they redesigned their application around the Microsoft® .NET Framework. A server architecture based on SQL Server™ 2000 and XML Web services removes their scalability limits, and supports multiple client applications. A smart client built with Windows® Forms gives customer support personnel a responsive application that is easy to deploy and update. A Web portal built with ASP.NET Web Forms gives authorized customers access to the same records as customer support sees internally. The new architecture can support 500 users on a single dual-CPU server, and offers many ways to scale up and out.

Abstract: For the National Institute of Mental Health (NIMH) to fulfill its vital health mission, it must expedite and streamline its workflow processes—and the forms, approvals, and documents associated with those processes. As NIMH grew, tracking and managing forms was just one challenge that needed to be addressed. Learn about the Web-based workflow software that provides users with automated business process management.

Abstract: Timekeeping software systems have been around for many years, and there are dozens of systems in the market. These timekeeping software packages have a whole range of features and compelling reasons to buy. But before getting caught up in a chase for more features, make sure you understand exactly why you are automating your timekeeping process.

Abstract: While the Strategic Unit team formation should help SSA Global to figure out how to fully integrate organizational structure where employees are best integrated, service offerings best coordinated and cross-selling opportunities best tracked and pursued, the vendor must continue to clarify the position and integration of competing and complementary products in its fold, which gets complicated with every new addition to the family.

Abstract: Through its recently formed Strategic Solutions team, SSA Global might be showing that it is not just an ERP collector that is living off milking its install base, but rather an extended enterprise applications provider that can appeal to both its current and new users.

Abstract: SSA Global seems to be doing some proper thinking while continuing to acquire new software companies. Recent unification of its broadening collection of supply chain management (SCM) solutions under the SSA SCM brand and formation of a specialized Strategic Solutions division--which also includes other extended enterprise capabilities, such as customer relationship management (CRM), product lifecycle management ([PLM), and more—are both aimed at nurturing existing customers while attracting new prospects with products that exceed far beyond mere enterprise resource planning (ERP) capabilities.

Abstract: How many ERP vendors, including the largest ones, have natively built-in real-time production monitoring, warehousing management, time and attendance capture, and complete quality management systems?

Abstract: Bluecross Blueshield of South Carolina (BCBSSC) had been using optical character recognition (OCR) technology for many years, but wanted to improve productivity by automating its claims processing system from document and data capture to document storage. By integrating AnyDocCLAIM into its existing automated system, BCBSSC has increased its processing speed and averages more than 400 claims per hour.

Abstract: Educational institutions have plenty to manage without having to make up for the deficiencies of inadequate learning management systems (LMS). Information Mapping, Inc. decided to switch from its old system to SyberWorks Training Center Learning Management System. The result: more efficient scheduling, integrated data management, better tracking of registration and cancellation, and an increase in seminar attendance.

Abstract: By implementing timekeeping solutions for costing, organizations obtain valuable insight into project profitability. Project-oriented timekeeping data is also used to bid on future projects, stay within budgeted costs, allocate appropriate resources, and track projects already under way. These solutions deliver more than just attendance tracking systems. They provide tools for understanding the impact of time and resources on project profitability.

Abstract: When department store retail chain Burlington Coat Factory faced the challenge of efficiently handling workforce management processes across 417 stores in 44 states, it began seeking a replacement for its antiquated and cumbersome systems. Find out how the company chose a new solution that helped streamline time and attendance, improve payroll accuracy, and provide managers with easy-to-use reporting and analytics tools.

Abstract: Enterprise Application Integration vendor Software Technologies Corp. (STC) announced the filing by the company of a Registration Statement with the Securities and Exchanges Commission relating to the proposed initial public offering of up to $100 million of its common stock.

Abstract: For the students at Northwestern University registration was supposed to be as easy as point and click, however, it turned into crash and burn.

Abstract: When Lockheed Martin sells technology such as aircraft to its customers, it also provides training systems for both pilots and maintenance personnel. The training system must handle student and instructor registration, and training records and certifications—with scheduling for students and resources. Find out about the learning management system with simulator training functionality that the company chose.

Abstract: The school of business at one of Canada’s largest universities realized its old system for online registration, customer relationship management (CRM), and e-mail lacked needed functionality. The school wanted better reporting capabilities, automated waitlist maintenance, the ability to locate and change multiple profiles, and more. The learning management system (LMS) finally chosen allows easy modifications. Learn more.