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The Convergence of ERP and Field Services-One Vendor’s Leadership
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for

city of houston self service system  headquarters in New York City (US). She holds a BA in marketing and communications from Seton Hall University, South Orange, New Jersey (US), and is a former reporter for two metro-New York City newspapers. Read More

ERP for School Districts
The ERP knowledge base for K-12 school districts and municipalities focuses on back-office functionality, including financials, human resources (HR), and payroll. It covers important functionality ...
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Documents related to » city of houston self service system


KronosWorks 2013: The World's Leading Workforce Information Exchange
This year’s Kronos user conference took place in Orlando, Florida, and confirmed that Kronos remains a very competitive vendor in the workforce management (WFM)

city of houston self service system  instance, Don Pagel from City of Houston demoed workforce analytics on an iPad, and Thomas Neltner from Fifth Third Bank explained that the bank chose Kronos in the cloud owing to the product’s great user experience, fast delivery model, and full support by the Kronos team. The opening keynote also included a guest speaker—Jeremy Gutsche, the founder of trendhunter.com. Jeremy’s talk— How to Create a Culture of Customer Obsession and Innovation —was a good refresher of well-known issues that we Read More
Gibson Consulting Group, for Katy Independent School District (ISD)
To select a new enterprise resource planning (ERP) system, Katy Independent School District (Katy ISD) turned to Gibson Consulting Group to manage the project’s

city of houston self service system  ISD -based in the city of Katy, Texas (US), and encompassing 181 square mile (291 square kilometers) just west of Houston, Texas. Software Requirements: -an enterprise resource planning (ERP) system, to be deployed in Katy's finance and human resource (HR) departments, as well as in most -locations in the district for purchasing and employee self-service activities Software Selection Project Needs: Gibson -wanted a partner to provide enriching technology support for its client's ERP evaluation and Read More
Challenges of the Future: The Rebirth of Small Independent Retail in America
By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than

city of houston self service system  associates to New York City and visit other food retailers. Recently we gave each of our managers $25 to go out and buy a different and interesting specialty item. Then, we gather to discuss the items and talk about what we learned. On advertising We are trying to acquire more email addresses of our customers. It's a good way to communicate with them. It's very hard today to get through the ad clutter. We do a lot through receipt messaging. We find that we can deliver offers and information better than Read More
KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

city of houston self service system  the public-sector side, the City of Houston claimed a $13 million (USD) implementation project, thereby saving $7.2 million (USD) per year using Kronos Workforce Central for converting public-sector employees to a positive pay system. The city cited striking examples of prior bad labor practices, including some part-time employees being paid enormous overtime hours (say, 60 hours per week) because managers did not know that part-time employees are not legally entitled to overtime. Also, anyone that works Read More
State of the Art in TCO: Managing the Total Cost of Ownership
Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate

city of houston self service system  of the Art in TCO: Managing the Total Cost of Ownership Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate results. Instead of thinking solely about how to calculate and reduce TCO, companies should think about how to manage TCO from a business perspective, in order to leverage solid, results-oriented decisions about IT solutions. Read More
Service-now.com
PDG Group Model974

city of houston self service system   Read More
Managing the Total Cost of Ownership of Business Intelligence: A 360-Degree Perspective
For many companies, total cost of ownership (TCO) of business intelligence (BI) solutions is out of control. And the problem is growing, fueled by ever

city of houston self service system  the Total Cost of Ownership of Business Intelligence: A 360-Degree Perspective For many companies, total cost of ownership (TCO) of business intelligence (BI) solutions is out of control. And the problem is growing, fueled by ever-increasing demands from the user community, massive new sources for data, new capabilities, shadow it landscapes, and the cost of keeping people abreast of all the changes. This paper focuses on developing a framework for monitoring and managing the TCO of BI. Read More
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

city of houston self service system  Customer Service Is Simple Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on that expectation. The expectation can be very high or very low; the point is that Read More
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

city of houston self service system  Steps to Choosing the Right Device for Field Service Mobility Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs. Read More
Industry Expert's Guide to Buying a Business Phone System
Learn about VoIP and how you can get more for less in Industry Expert's Guide to Buying a Business Phone System.

city of houston self service system  Expert's Guide to Buying a Business Phone System Are you still using a traditional land-line for your business phone system? By switching to VoIP you could cut your company's phone bill in half . And end up with more calling features than you currently have. Learn about VoIP—and how you can get more for less—in Industry Expert's Guide to Buying a Business Phone System . You'll find out how VoIP works, all the ways it can save you money, and how to get the right VoIP system for your company's Read More
7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service

city of houston self service system  Ways Service Culture Can Drive Revenue Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal. Read More
Professional Service Strategies that Win: IT’s New Role in the Cloud
Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most

city of houston self service system  Service Strategies that Win: IT’s New Role in the Cloud Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most efficient infrastructure required to support them. You must provide your most important asset—your people—with effective tools that can be accessed remotely, securely, and immediately. Professional service organizations that understand this will be in a strong position to Read More
Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

city of houston self service system  field service scheduling,field service optimization,dynamic scheduling and dispatching,services organizations,workforce scheduling,workforce sheduling optimization,service process optimization,ViryaNET,service differentiation,services company differentiation Read More

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