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One Vendor’s Mission to Make Service Businesses Click - Part 4
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently has focused solely on workforce and service optimization

cksw  introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently has focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor has added a few important growth engines, such as  mobile computing  solutions, shift planning (rostering) solutions, and solutions for small to medium businesses (SMBs) . Part 2 then analyzed the individual modules (in a Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » cksw


One Vendor’s Mission to Make Service Businesses Click - Part 1
My recent series of tutorial articles entitled “Navigating Between Service Management Scylla @ Charybdis” and “The Magic Behind Planning and Executing (Optimal)

cksw  stock market under the CKSW ticker symbol. The wholly owned US subsidiary, ClickSoftware, Inc. , is located in Burlington, Massachusetts. Since the mid-to-late 1990s, the company has transformed its business model to provide workforce and service management products and solutions aimed at the service sector where the primary resources are people and their skills and time. These solutions consider both the service delivery staff as well as customer time. Thus, ClickSoftware has been the recognized leader Read More
One Vendor’s Mission to Make Service Businesses Click - Part 3
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization

cksw  introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as  mobile computing  solutions, shift planning (rostering) solutions, and solutions for the  Small to Medium Businesses (SMBs) . Part 2 then analyzed the individual modules and Read More
One Vendor’s Mission to Make Service Businesses Click - Part 2
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service

cksw  introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service optimization solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor has added a few important growth engines, such as  mobile computing  solutions, shift planning (rostering) solutions, and solutions for the  Small to Medium Businesses (SMBs) .  What ClickSoftware Offers ClickSoftware’s Read More
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

cksw  is ClickSoftware Technologies (NASDAQ: CKSW). With its recent acquisitions and internal development, ClickSoftware also has some connection to the latter series on general WFM considerations. Specifically, from its roots and expertise in field service workforce scheduling and optimization (i.e., via its flagship ClickSchedule product), ClickSoftware has evolved to become the leading provider of automated WFM and optimization solutions for every size of service business. Its portfolio of solutions, Read More

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