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Computerized Maintenance Management Systems: A Tutorial Part Two: Benefits and Interfaces
A CMMS is an excellent business opportunity whose implementation can significantly improve operations, reduce equipment downtime, increase accountability of the

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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » clarify amdocs tutorial


Baan Sinks Deeper into Red Quicksand
On May 3, analysts suggested that Dutch business applications maker Baan faces a takeover bid or a break-up, after the latest tumble in the troubled firm's

clarify amdocs tutorial  recently bought CRM vendor Clarify but has not delivered a strong manufacturing functionality yet, might be deterred from buying it by the unneeded presence of Aurum and therefore higher price tag. Conversely, other possible buyers, like SAP, Geac and J.D. Edwards may be looking to buy only Aurum instead. In fact, Aurum could have a market capitalization higher than its parent could, and if spun off, it could compete head on with other CRM players, particularly if its product is not related to the Read More...
Microsoft Business Network (MBN)--Coming of Age? Part Four: More Challenges and User Recommendations
The objectives of end-to-end supply chain visibility are better plans, better service, increased inventory turns, and higher profit margins, where MBN might

clarify amdocs tutorial  efficiency. Approach MBS to clarify its current skills to support your short- and long-term SCM initiatives, as well as to produce a clarified product roadmap, particularly in terms of EDI enhancements within MBN. While the smaller businesses must be attuned to what their larger customers and trading partners require, and thus consider MBN and the like products as a relatively simple and inexpensive way to support those customers' demands, MBN is only a small part of the trading relationship equation. Read More...
Understanding Service-oriented Architecture and Its Impact on Small Manufacturers
Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented

clarify amdocs tutorial  define service oriented architecture,enterprise service oriented architecture,service oriented architecture,service oriented architecture advantages Read More...
Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

clarify amdocs tutorial  customer relationship management,crm,crm definition,define crm,compare crm vendors,crm success strategies,use crm Read More...
When Customer Relationships Meets Business Intelligence Marketing Analysis and User Recommendations
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendors benefit.

clarify amdocs tutorial  Customer Relationships Meets Business Intelligence Marketing Analysis and User Recommendations Marketing Analysis Strategic moves by SAS Institute (see Part Two of this note) are a response to the requirement that modern business intelligence (BI) suites be able to access and present key business measures for sales, customer service, the supply chain, financials, purchasing, inventory, and many other areas. In addition to these functions, BI suites must also provide the ability to use information Read More...
Marquee Vendors Partner for Deepening Inherent CRM and BI Links
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation

clarify amdocs tutorial  Vendors Partner for Deepening Inherent CRM and BI Links Event Summary The strong connection between business intelligence (BI) and customer relationship management (CRM) is being recognized by companies and vendors alike. In order to extend the customer life cycle and meet customer needs, enterprises are looking beyond mere call lists and focus group information. They are seeking to exploit the vast amounts of information they already have on their customers, in order to build more effective Read More...
Case Study: Heineken USA
Heineken USA imports, markets, sells, and distributes its premium beer products through its network of 650 beer distributors. This supply chain requires precise

clarify amdocs tutorial  sales force,sales force activity,sales force analysis,sales force application,sales force automation,sales force certification,sales force cloud,sales force companies,sales force comparison Read More...
Service Level Agreements for Manufacturers and Software Vendors in the Supply Chain
Supply chains are very complex, as is discrete manufacturing and the software that addresses its needs. To ease the complexities, service level agreements are

clarify amdocs tutorial  of the SLA To clarify how to negotiate SLAs and minimize the risk of financial loss, Table 1 offers a basic breakdown of an SLA's main components. Subcomponents are identified and explained afterward. Item Explanation 1. Establish the names of all parties involved. This can be multiple partners together, OR the software vendor and the name of the manufacturer. This establishes who all parties involved are, and sets the foundation for the rest of the contract. 2a. Establish service levels from the Read More...
BUY.COM Called
Service911.com has inked a deal with BUY.COM to provide customer service through the Internet.

clarify amdocs tutorial  you. Be sure to clarify how and when these expert resources are available to you and your customers. Also, keep in mind current bandwidth issues in relation to your future traffic estimates. If the Application Service Provider model suits your needs, use the information it provides to compare and identify unique offerings. The result may be a strong ASP partnership that adds synergy to your business . Read More...
SAP Remains One Of The Market’s Beacons Of Hope
On April 19, SAP announced upbeat results for Q1 2001, contradicting thereby the current market malaise. However, flat currency adjusted license revenue in the

clarify amdocs tutorial  reselling agreement with Nortel's Clarify call center product for the missing pieces of its CRM solution. It only exemplifies how fragile partnerships in the market can be, and it leaves the existing customers confused and disconcerted. Prospective customers face the following choices: go for a currently inferior arrangement, wait for SAP's native functionality to be delivered, or opt for some other product at this stage. Nonetheless, during its recent European Sapphire user conference, SAP articulated a Read More...
Financial Reporting, Planning, and Budgeting As Necessary Pieces of EPM Part One: Executive Summary
Enterprise performance management (EPM) is an emerging portfolio of applications and methodologies with business intelligence (BI) architectures and

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How to Buy an Enterprise Software Thingy
Laws a’mercy, now that’s what you call a flame war.The White Paper Pundit has taken direct aim at our Top 10 Most Ambiguous White Paper Buzzwords, decrying

clarify amdocs tutorial  why we aim to clarify and simplify the software selection process—including the research and information-gathering stage, which is where white papers come in. There’s no shortage of confusion in the enterprise software industry—take, for instance, the famous “BPM vs. BPM vs. BPM” debacle: Business process management? Business performance management? Business process modeling? Blood Pain Money? When it came to BPM, enterprise software marketers painted themselves into one doozy of a corner in the Read More...
When You Realized the Need for a Unified View of Your Customers, that is E.piphany
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information with traditional CRM

clarify amdocs tutorial  competitors such as Siebel, Clarify, and Broadbase, E.5 still lacks tight integration with ERP and other back-end systems. This creates a dilemma for companies with ERP systems in place that are looking to add CRM functionality. There is currently a tradeoff between purchasing a top notch CRM product from E.piphany or Siebel that is disconnected from your ERP, or a CRM module from an ERP vendor such as SAP or Peoplesoft that is tightly integrated with the ERP system but does not have the functionality of Read More...
How Is a Bad Product Developed?
There are multiple answers for how a bad product is developed; many of them are rooted in myopia in the development process.This morning, when I was leaving

clarify amdocs tutorial  right eye. Let me clarify that the bolt and the washer were physical items, not printed in the picture. The washer was slightly bigger than her eyeball, so when looking at the woman, I could see a beautiful left eye and a bolt and washer on the counterpart. Actually, there were a few bolts holding the transparent plastic cover over the picture. This very one just happened to be in the perfect position. On the way to the office, my thinking continued. Had the graphical designer realized the existence of Read More...

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