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Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?
Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM

clarify e front office  2001 The Nortel and Clarify Marriage    On October 18, 1999, Nortel Networks , proclaimed that it was entering into a definitive merger agreement with the CRM vendor Clarify Inc ., at the time the world's second largest provider of front office [read: CRM ] solutions for eBusiness. Nortel was buying all the common shares of Clarify for US$2.1 billion in its common shares. The deal closed on March 16, 2000. Clarify, in 1998, reported revenues of $130 million and net income of $7.3 million. In the Read More

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Documents related to » clarify e front office


Xchange Adds To The List Of CRM Point Solutions' Casualties Part Two: Market Impact & User Recommendations
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the case with even ancient ERP products?

clarify e front office  Xchange acquisition (following the Clarify one), it may position itself well as an almost complete, front-office solution in the communications arena. Communications companies who are already customers of either Amdocs or Xchange should thus be even encouraged by the purchase, and can anticipate a unified CRM offering tailored to the communications industry in the foreseeable future. For the rest of the Clarify customer space, the outlook is not rosy, given Amdocs' close alignment with the communications Read More
Xchange Adds To The List Of CRM Point Solutions' Casualties
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear

clarify e front office  former leading CRM product Clarify in 2001 for $200 million (see Clarity of Vision: Clarify Sold to Amdocs by Nortel ), its latest acquisition of Xchange has raised many eyebrows. Amdocs does not have a blissful track record with the former purchase so far. To be fair, Amdocs has not exactly left the ClarifyCRM product in the dust, given the release of ClarifyCRM 11 in September 2002, which featured thin client support, a process manager module, and an XML-based integration gateway. On the other hand, eve Read More
CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond

clarify e front office  Those three companies were Clarify , Vantive , and Scopus . Clarify and Scopus started work in the customer support arena, planning to branch out once they gained a customer base and some momentum, while Vantive, with a much broader initial vision that, in retrospect, may have been ten years ahead of its time, focused on a customer-centric database at the core, ringed by all divisions of the company, each having their own views into the data they needed. Data was entered one time, existed in one place, Read More
'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: SAP AG
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development and delivery, to a seemingly

clarify e front office  based around Nortel Networks' Clarify eFrontOffice, and since written and re-written several times, the new my SAP CRM supplies a significantly complete CRM package, with functionality in all key areas, including Customer Engagement (Marketing and Sales), Business Transaction (product and pricing configurator, electronic order processing, telesales, andfield sales), Order Fulfillment (real time Available-To-Promise checks, and contract, billing, and financials management), and Customer Service Read More
Driving the Change Agenda through a Low Overhead Program Office
You are your Projects! They maintain your corporate vitality. A Program Office can significantly contribute to strategy realization by ensuring that the right

clarify e front office  program office,business project,IT projects,business strategy,Project Portfolio,project management methods,program office article,Program Office benefit,corporate agenda,Project Management Office,Project Office Role,Program Manager,business agenda,Information Technology Management Read More
Providing Effective E-Learning for an Extremely Large and Global Distribution Channel
When Amway needed to provide training to over 4 million distributors worldwide, improve sales readiness and retention of new distributors, and manage learning

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Google and Microsoft Office to Meet in the Cloud
Recently, Google launched a beta version of Cloud connect for Microsoft Office. The service will provide synchronization between Google Docs and Microsoft

clarify e front office   Read More
Procurement and Office Supply Companies Ink Deal
PurchasePro and Office Depot have begun a strategic relationship that will make the PurchasePro marketplace available to customers from within Office Depot

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What You Need to Know about E-learning Technology Standards Before Selecting an LMS
If you’re planning to purchase a learning management system (LMS), or upgrade your existing one, you’d better know about SCORM and AICC. Learn why it’s critical

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E-mail as Intellectual Property
E-mail is more important to companies than ever, since sensitive information is e-mailed both inside and outside the organization. However, growth in overall e

clarify e front office   Read More
CBS e-Recruitment
CBS E-Recruitment is a Recruitment Management System (RMS) designed with the goal of automating & simplifying the recruitment process in an enterprise-level

clarify e front office   Read More
Financial Fusion ~ E-Finance Wireless Leader?
Financial Fusion’s expands e-finance possibilities. From this point forward a client can bank anytime, anywhere, without limitation. (Of course your cell phone

clarify e front office  financial fusion,E-Finance Wireless,e-finance marketplace,wireless marketplace,financial industry solutions,access financial information,web financial transactions,internet funds transfer,wireless connectivity,wireless e-finance,easy banking solutions,safe banking transaction,Server e-Finance Software Platform,online banking,Financial Fusion Banking Suite Read More
E-mail: No Longer a Lightweight Communication Tool
While it’s great to find ways to keep up with mountains of e-mail, organizations must remember that e-mail is not a lightweight communication tool anymore. For

clarify e front office   Read More

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