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Clarity of Vision: Clarify Sold to Amdocs by Nortel
Amdocs Management Limited announced that it reached an agreement with Nortel Networks to acquire the assets of Nortel’s Clarify business for US $200 million

clarify tutoriales  of Vision: Clarify Sold to Amdocs by Nortel Clarity of Vision: Clarify Sold to Amdocs by Nortel R. Garland - October 26, 2001 Event Summary On Tuesday, October 2, Clarify 's short-lived presence under the Nortel Networks (NYSE: NT) umbrella came to an end, as Amdocs Limited of St. Louis (NYSE: DOX), announced that it reached an agreement with Nortel to acquire the assets of Nortel's Clarify division for $200 million. Clarify was purchased almost two years ago by Nortel for what now appears to have Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » clarify tutoriales


Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?
Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM

clarify tutoriales  2001 The Nortel and Clarify Marriage    On October 18, 1999, Nortel Networks , proclaimed that it was entering into a definitive merger agreement with the CRM vendor Clarify Inc ., at the time the world's second largest provider of front office [read: CRM ] solutions for eBusiness. Nortel was buying all the common shares of Clarify for US$2.1 billion in its common shares. The deal closed on March 16, 2000. Clarify, in 1998, reported revenues of $130 million and net income of $7.3 million. In the Read More
ASP Infrastructure: The Party Has Started
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled an interesting portfolio of

clarify tutoriales  Nortel Networks (through its Clarify eBusiness applications), mySAP.com solutions, i2 Technologies, Inc., and desktop productivity applications from iPlanet as well as Portal Software's Infranet billing application. Technology from EPiCON, Inc. will be integrated into the Preside Managed Application Services Platform in conjunction with Nortel Networks' acquisition of EPiCON. The first customer release of the platform solution is expected in the next 30 to 45 days and is being tested through Innovatia. In Read More
SAP Gives in to CRM (Part Time) Matrimony
On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate

clarify tutoriales  applications from Nortel Networks' Clarify eBusiness Applications unit to provide extended customer-service functionality and new levels of information access and use to businesses. SAP and Nortel Networks will further extend their alliance by creating Internet-based service solutions that enable virtual communities where vendors, partners and suppliers can present themselves to their joint corporate customers as one unit. The alliance with Nortel Networks is a manifestation of our commitment to Read More
CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond

clarify tutoriales  Those three companies were Clarify , Vantive , and Scopus . Clarify and Scopus started work in the customer support arena, planning to branch out once they gained a customer base and some momentum, while Vantive, with a much broader initial vision that, in retrospect, may have been ten years ahead of its time, focused on a customer-centric database at the core, ringed by all divisions of the company, each having their own views into the data they needed. Data was entered one time, existed in one place, Read More
SAP Remains One Of The Market’s Beacons Of Hope
On April 19, SAP announced upbeat results for Q1 2001, contradicting thereby the current market malaise. However, flat currency adjusted license revenue in the

clarify tutoriales  reselling agreement with Nortel's Clarify call center product for the missing pieces of its CRM solution. It only exemplifies how fragile partnerships in the market can be, and it leaves the existing customers confused and disconcerted. Prospective customers face the following choices: go for a currently inferior arrangement, wait for SAP's native functionality to be delivered, or opt for some other product at this stage. Nonetheless, during its recent European Sapphire user conference, SAP articulated a Read More
Unlikely Acquisition Has Insiders Scratching Their Heads
The announcement in September 2006 that Illinois Tool Works Inc. had made an offer to acquire all of Click Commerce's common stock made many market insiders

clarify tutoriales  to quickly set and clarify requirements for Click Commerce to cross-sell with other business units and their trading partners. At least the master data management (MDM), radio frequency identification (RFID), and demand channel management (DCM) products seem to be low-hanging fruits, in addition to the warehousing products that have reportedly already been used by many ITW divisions. Challenges To Beware of These potential synergies will have to be handled carefully though, given that the imposition of Read More
SAP Defies Economic Slowdown, For Now
In January, SAP announced upbeat results for Q4 2000, in contrast to the current market slowdown. However, 8% license revenue growth in North America is much

clarify tutoriales  been selling Nortel 's Clarify products for the missing pieces of its solution (for more information, see SAP Gives in to CRM (Part Time) Matrimony ). These moves seem to have desired effects given the fact that the biggest contribution to revenues came from mySAP.com. Continuing to rise, it contributed to over 50% of software revenue in 2000, compared to measly 19% of total license revenue in 1999. SAP has, in the meantime, clarified most of the confusion initially surrounding the product position and Read More
Best Software To Hold Competition At Bay Part Four: Challenges & User Recommendations
The downside, as a rule, is the painstaking integration effort yet to be devised for a number of remaining products in the Sage’s/Best’s family and to be

clarify tutoriales  users of SalesLogix should clarify their support status and the long-term product development and migration strategy with Best management. Existing users of Best products that possibly face stabilization and/or discontinuation may benefit from querying the company's future product migration path, service & support, and/or scalability strategy. As for the newly added and/or anticipated functionality, users are advised to ask for firm assurances on the availability and future upgrades timeframes, and more d Read More
BUY.COM Called
Service911.com has inked a deal with BUY.COM to provide customer service through the Internet.

clarify tutoriales  you. Be sure to clarify how and when these expert resources are available to you and your customers. Also, keep in mind current bandwidth issues in relation to your future traffic estimates. If the Application Service Provider model suits your needs, use the information it provides to compare and identify unique offerings. The result may be a strong ASP partnership that adds synergy to your business . Read More
iProcess.sct Enters Golden Gate Opportunity
SCT Corporation is selling its Process Manufacturing and Distribution Solutions Division to two California-based investors. SCT is thus joining the fray of

clarify tutoriales  only. Existing users should clarify and enforce their support status and the long-term product alliances, product development and migration strategy with the new management. Process manufacturing enterprises from the food, beverage, pharmaceuticals, chemicals and CPG industries that are looking for e-commerce or other enterprise solutions should place the newly independent GMDS on their initial list of prospective vendors. Potential and existing users should be aware of the fact that it is a long journey Read More
When You Realized the Need for a Unified View of Your Customers, that is E.piphany
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information with traditional CRM

clarify tutoriales  competitors such as Siebel, Clarify, and Broadbase, E.5 still lacks tight integration with ERP and other back-end systems. This creates a dilemma for companies with ERP systems in place that are looking to add CRM functionality. There is currently a tradeoff between purchasing a top notch CRM product from E.piphany or Siebel that is disconnected from your ERP, or a CRM module from an ERP vendor such as SAP or Peoplesoft that is tightly integrated with the ERP system but does not have the functionality of Read More
Two Origins, One Destination? A Look at the Two Main Genres of PLM Solution from the Integration Standpoint
There are two major genres of PLM solution: CAD-PLM and ERP-PLM. These two types have different integration capabilities, but the gap between them is shrinking

clarify tutoriales  factors may help you clarify your integration needs and affect your selection result. Use of CAD/CAM/CAE in your organization: In general, the more complicated the CAD/CAM/CAE landscape, the more likely the need for CAD-PLM. A CAD-PLM vendor has the unbeatable ability to integrate its own CAD products. Due to long-time practice in PLM tools, CAD-PLM vendors are also making advances in regard to integration with other CAD products. However, this doesn't mean that ERP-PLM solutions won't get contracts from Read More
Selecting a CMMS System
There are many CMMS and MRO systems in the market, each one with specific features that can bring benefits to airlines or repair shops. An airline's needs must

clarify tutoriales  implementing a system can clarify some of the steps of a process, but typically systems are created based on a general philosophy to try to cover most of the situations that could arise in the industry. It is possible to design One size fits all systems, but they normally—although not always—represent high costs that can delay the return on investment (ROI). An airline's needs must be defined through its processes, and these needs should help establish an objective that will develop a better Read More
Fourth Shift's evolution Within SoftBrands' DemandStream Part 2: Challenges and User Recommendations
In addition to putting the problems of blending two former independent organizations together behind, the company is still entangled in figuring out how best to

clarify tutoriales  go-to-markets for each product, clarify the positioning, and segment and target the sales channels. It will also have to vigorously deliver an assuring message to the current customers about the support, enhancement, and migration plans for their respective products. It is much more likely that the sales channel will face some conflict in terms of market overlaps, as well as traditional association with a certain product line regardless whether it is the best fit for a certain opportunity. Not to mention Read More

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