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Discrete Manufacturing (ERP)
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
 

 clarify tuturial


Clarity of Vision: Clarify Sold to Amdocs by Nortel
Amdocs Management Limited announced that it reached an agreement with Nortel Networks to acquire the assets of Nortel’s Clarify business for US $200 million

clarify tuturial  of Vision: Clarify Sold to Amdocs by Nortel Clarity of Vision: Clarify Sold to Amdocs by Nortel R. Garland - October 26, 2001 Event Summary On Tuesday, October 2, Clarify 's short-lived presence under the Nortel Networks (NYSE: NT) umbrella came to an end, as Amdocs Limited of St. Louis (NYSE: DOX), announced that it reached an agreement with Nortel to acquire the assets of Nortel's Clarify division for $200 million. Clarify was purchased almost two years ago by Nortel for what now appears to have

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Discrete Enterprise Resource Planning (Discrete ERP) RFI / RFP Template

Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology Get this template

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Discrete Manufacturing (ERP)
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...

Documents related to » clarify tuturial

Amdocs


Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own billing application to the ClarifyCRM application, has leveraged Clarify’s image to further service the telecom industry. The centerpiece of Amdocs’ offering is the ClarifyCRM Call Center solution bundled with its sales and marketing solution. Amdocs’ message demonstrates how a well-administered and customer-focused call center can evolve towards a profit center rather than a cost center. Amdocs positions itself as the leading provider of billing and CRM software applications for the communication industry.

clarify tuturial  by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own billing application to the ClarifyCRM application, has leveraged Clarify’s image to further service the telecom industry. The centerpiece of Amdocs’ offering is the ClarifyCRM Call Center solution bundled with its sales and marketing solution. Amdocs’ message demonstrates how a well-administered and customer-focused call center can evolve towards a Read More

ASP Infrastructure: The Party Has Started


On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled an interesting portfolio of applications designed to support Application Service Providers.

clarify tuturial  Nortel Networks (through its Clarify eBusiness applications), mySAP.com solutions, i2 Technologies, Inc., and desktop productivity applications from iPlanet as well as Portal Software's Infranet billing application. Technology from EPiCON, Inc. will be integrated into the Preside Managed Application Services Platform in conjunction with Nortel Networks' acquisition of EPiCON. The first customer release of the platform solution is expected in the next 30 to 45 days and is being tested through Innovatia. In Read More

Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?


Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM space that was bringing in $250 million in revenues annually. Now, in July of 2001, with Nortel expecting losses in the order of US$19.2 billion, Clarify may be jettisoned at a significant loss.

clarify tuturial  2001 The Nortel and Clarify Marriage    On October 18, 1999, Nortel Networks , proclaimed that it was entering into a definitive merger agreement with the CRM vendor Clarify Inc ., at the time the world's second largest provider of front office [read: CRM ] solutions for eBusiness. Nortel was buying all the common shares of Clarify for US$2.1 billion in its common shares. The deal closed on March 16, 2000. Clarify, in 1998, reported revenues of $130 million and net income of $7.3 million. In the Read More

SAP Gives in to CRM (Part Time) Matrimony


On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific CRM solutions.

clarify tuturial  applications from Nortel Networks' Clarify eBusiness Applications unit to provide extended customer-service functionality and new levels of information access and use to businesses. SAP and Nortel Networks will further extend their alliance by creating Internet-based service solutions that enable virtual communities where vendors, partners and suppliers can present themselves to their joint corporate customers as one unit. The alliance with Nortel Networks is a manifestation of our commitment to Read More

Xchange Adds To The List Of CRM Point Solutions' Casualties Part Two: Market Impact & User Recommendations


Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history, its functionality remains critical and CRM is being absorbed into ERP solutions?

clarify tuturial  Xchange acquisition (following the Clarify one), it may position itself well as an almost complete, front-office solution in the communications arena. Communications companies who are already customers of either Amdocs or Xchange should thus be even encouraged by the purchase, and can anticipate a unified CRM offering tailored to the communications industry in the foreseeable future. For the rest of the Clarify customer space, the outlook is not rosy, given Amdocs' close alignment with the communications Read More

Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.

clarify tuturial  oasis of Nortel ( Clarify ), or PeopleSoft , or, the current King of the CRM Integration hill, Siebel . Ahhhh . That feels better , doesn't it? Enter the kingdom. Become 'Clarified.' Sure, it'll cost you many camels to enter, and you'll need to rely on the big CRM vendor to do all that messy integration for you, but you've been promised Time To Market, a smaller IT investment, happier users because of smoothly-flowing interfaces and access to information, and, ultimately, happy customers, who have Read More

BUY.COM Called "911" For Help


Service911.com has inked a deal with BUY.COM to provide customer service through the Internet.

clarify tuturial  you. Be sure to clarify how and when these expert resources are available to you and your customers. Also, keep in mind current bandwidth issues in relation to your future traffic estimates. If the Application Service Provider model suits your needs, use the information it provides to compare and identify unique offerings. The result may be a strong ASP partnership that adds synergy to your business . Read More

iProcess.sct Enters Golden Gate Opportunity


SCT Corporation is selling its Process Manufacturing and Distribution Solutions Division to two California-based investors. SCT is thus joining the fray of companies taking the divestiture route to profitablility, a prominent recent example being CA's sell-off of its interBiz division.

clarify tuturial  only. Existing users should clarify and enforce their support status and the long-term product alliances, product development and migration strategy with the new management. Process manufacturing enterprises from the food, beverage, pharmaceuticals, chemicals and CPG industries that are looking for e-commerce or other enterprise solutions should place the newly independent GMDS on their initial list of prospective vendors. Potential and existing users should be aware of the fact that it is a long journey Read More

Microsoft Business Network (MBN)--Coming of Age? Part Four: More Challenges and User Recommendations


The objectives of end-to-end supply chain visibility are better plans, better service, increased inventory turns, and higher profit margins, where MBN might answer only some of these requirements at this stage. In any case, MBN is a great, initial idea that can lay the foundations for a future product of a more grandiose, collaborative undertaking.

clarify tuturial  efficiency. Approach MBS to clarify its current skills to support your short- and long-term SCM initiatives, as well as to produce a clarified product roadmap, particularly in terms of EDI enhancements within MBN. While the smaller businesses must be attuned to what their larger customers and trading partners require, and thus consider MBN and the like products as a relatively simple and inexpensive way to support those customers' demands, MBN is only a small part of the trading relationship equation. Read More

American Car Makers and Bad Management


In the news, and in a few publications, the Detroit (US) car makers have been blamed for "bad management." I would like to clarify that definition and ask your opinion. But first, my thoughts… An obligation of a business is to respond to customer demands. American customers demanded large SUVs, and gadgets for it that made the SUV a home away from home. What drove SUV sales is the

clarify tuturial  I would like to clarify that definition and ask your opinion. But first, my thoughts… An obligation of a business is to respond to customer demands. American customers demanded large SUVs, and gadgets for it that made the SUV a home away from home. What drove SUV sales is the North American safety requirements that require car seats for children under 60 pounds (about 25 kilos). SUVs tend to have individual seats per passenger and thus, each car seat takes up a dedicated spot in a SUV. A family of Read More

Epicor Picks Clarus' Bargain At The Software Flea Market Part 2: Challenges and User Recommendations


The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor, both internally and externally across the globe. Therefore, as Epicor has a myriad of products in its portfolio that could benefit from integration with Clarus and/or CRM.NET, it must clearly articulate its plans and the timeline for integration for each of its products.

clarify tuturial  Clarus users should urgently clarify their support status (whether they belong to the above-cited majority' of supported customers) and the long-term product development and migration strategy with the new/old management. Small and medium size businesses with less than $50 million annual revenues using either Epicor back office applications or other Microsoft-centric enterprise applications, and that have solid CRM and SRM product needs should react with an interest. However, enterprises that have Read More

Is MAPICS Getting the Magic of PLM? Part Three: Challenges and User Recommendations


MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites.

clarify tuturial  and MAPICS should swiftly clarify its when and how. This is especially important given the fact that at the same time MAPICS is integrating MAGIK! PLM into the business, it does not appear to have completed its acquisition strategy, since the vendor touts it is likely acquire additional products to expand its product footprint and gain access to new industry verticals. Absorbing the current and future acquisitions will require strong vision, leadership, and execution or it will result in a company with a Read More

Commerce One: First SAP, then Microsoft. But What About Clarus?


Commerce One announced an expanded partnership with Microsoft. Will e-procurement be an integral part of your next operating system?

clarify tuturial  you because it will clarify the different directions of the two companies, and make it easier for you to find a best fit for your requirements. Read More