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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Unified Communications Meets VoIP: A Marriage Made in Heaven
Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network

class voip  all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of next generation communications solutions including call processing, voice messaging, unified messaging, fax, speech-enabled applications (including automated attendant and hands-free mobile worker access), and notification. Source : AVST Resources Related to Voice over Internet Protocol (VoIP) : Voice over Internet Protocol (VoIP) (Wikipedia) Unified Communications Meets

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Small Business Software (SBS) Software Evaluation Report

The Small Business Software (SBS) evaluation model targets the functional requirements necessary to support a typical small business. If your organization doesn't have many sites to operate, seeks a solid base of ERP functionality, but doesn't need the biggest systems on the market, this model is a good starting place. Extending beyond accounting functions, it includes general ledger, accounts payable (A/P) and accounts receivable (A/R), payroll, job and project costing, multinational accounting, light manufacturing, inventory, technology, and more.  

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Voice over IP Manageability


The average personal computer (PC) costs an enterprise $10,000 (USD) per year to own and maintain—five times the purchase price of the hardware and software! Is it possible to reduce the total cost of ownership (TCO) of technology platforms? Voice over Internet protocol (VoIP) manageability can be a crucial step in self-provisioning users and unburdening valuable network professionals.

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

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Realizing Secure Networks by Overcoming Complexity: The Proteus IP Address Management System


Increased complexity, coupled with the adoption of voice over Internet protocol (VoIP), demands additional management overhead for enterprise- and carrier-class networks. This management need is compounded by requirement for corporations to implement IP version 6 (IPv6)-compatible networks to ensure capacity and service over the next decade. This transition will require careful planning, and naming systems will play a critical role.

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The 2008 Handbook of Application Delivery: A Guide to Decision Making


IT organizations can no longer manage networks in isolation from the applications they support, requiring a shift from focusing on devices to a focus on performance. But a number of factors complicate the task of ensuring acceptable application performance, including the lack of visibility into application performance. Learn tips to plan, optimize, manage, and control your application performance and improve delivery.

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Four Keys to Choosing Your Next Business Phone System


When Voice over Internet protocol (VoIP) first emerged on the market a few years ago, buyers were concerned about maintaining the quality of phone connections. Now that VoIP has proven itself as reliable, choosing the right business phone system comes down to understanding how specific features can make your company more profitable. Read this white paper to recognize the most vital features of any business phone system.

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Big Questions to Ask Before Choosing a VoIP Provider


VoIP providers offer a unique and incorporative service full of features that are sure to enhance your company's business. Though it may seem troublesome to uproot your current provider and make the switch to VoIP, the benefits range from financial savings to customization and everything in between. For any SMB, it may be difficult to choose a VoIP provider. Know the essential questions to ask when considering a VoIP provider.

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Cloud VoIP Contact Center Buyer’s Guide


Contact centers benefit any company whose employees spend a lot of time talking with customers on the phone, whether through incoming sales or service calls or through outgoing sales calls; therefore, this helps companies deal with large numbers of customers more effectively. Until cloud voice over Internet protocol (VoIP) came along, contact centers were available only to the largest companies with hundreds of agents. Now the same capabilities are available to companies of every size.

This buyer's guide assesses six cloud contact center VoIP providers that offer significant contact center capabilities and features. If you're looking to run a formal or de facto call center, you will likely find one among these that will fit your needs.

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Take It or Leave It: Moving Your Business VoIP System


Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP.

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2010 SMB Phone Systems Comparison Guide


Hosted voice over Internet protocol (VoIP) services are proliferating, and small to medium businesses (SMBs) now have a better range of choices for IP telephony. But making decisions around hosted services is different than for premise-based systems. This SMB Phone Systems Comparison Guide has been developed to help you survey the field and narrow down the best choices for the specific needs of your business.

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PBX to VoIP Migration Checklist


A migration from T1/PBX (public branch exchanges) to voice over IP (VoIP) takes some planning and IT support, but the savings can be substantial. This short checklist can help get you started to make the switch to VoIP.

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