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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 client brief process


The Web-Enabled Sales Process
Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed buyers delay sales contact and

client brief process  bags to visit a client, and instead should consider clicking a mouse to deliver more effective support to prospects evaluating solutions on-line. The prominence of the Internet has grown exponentially in a few short years. According to the PEW Internet & American Life Project , between 1999 and 2000 the Web became the new normal way of life. Back then few of us realized how easy it would be to shop on-line. Now we can simply log-on, search a few ideas, review product features, compare prices, select a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

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Documents related to » client brief process

CPR on BPR: Practical Guidelines for Successful Business Process Analysis


Part 2 of a series on Business Process Reengineering: Long Live Business Process Reengineering. In this Part, we discuss some practical steps for actually performing business process analysis and fostering change in your company.

client brief process  another area in the client organization. The maverick has the advantage of having no vested interest in the process and hence can be totally objective. The outside consultants often perform this role. Step 3: How will the PIT be trained on BPR? Acquaint the team with reengineering and the process. The consultants conduct formal training sessions to educate the PIT. Step 4: How will the PIT be organized? Start-up responsibilities include identifying subprocesses, determining where to start the Read More

The Newest Release of SYSPRO ERP-SYSPRO 7-Is Now TEC certified


It has been only a year and a few months since Technology Evaluation Centers (TEC) analysts last certified the then-current version of SYSPRO ERP, SYSPRO 6.1, and I am glad to tell you that SYSPRO’s newest release, SYSPRO 7, is now certified. Similarly to the in-depth 2012 SYSPRO 6.1 certification process, SYSPRO 7 is now certified in multiple TEC enterprise resource planning (ERP) software models

client brief process  device, and no SYSPRO Client installation and license consumption is required. Notwithstanding all these changes, SYSPRO’s core customer relations principles remain the same: make the customer happy, a happy customer builds a good reputation, and a good reputation brings margins. And this is a very positive quality for a business software vendor. As SYSPRO is a private company and is not rigidly tied with quarterly profit responsibilities, it has a long-term perspective of bringing strategic value to Read More

ServiceMax Field Service Management Is Now a TEC Certified Solution


ServiceMax has become part of Technology Evaluation Centers’ (TEC’s) group of certified field service management (FSM) applications, and is now available for online evaluation in comparison with other FSM software solutions in TEC’s Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)Evaluation Centers. Within the next few weeks, the ServiceMax Certification

client brief process  which indicate whether a client request is billable or covered by contract, whether the equipment falls under warranty, and whether there are any service-level agreements (SLAs) specified in the contract. The ServiceMax scheduling application ensures that the technician with the right skill set, certifications, etc., is scheduled to handle a case. The scheduler also takes into account distances, territories that technicians cover, and whether technicians are indicated as preferred resources for certain Read More

A Guide to Selecting Process Enterprise Resource Planning Software


Today, the issue of regulatory compliance touches every enterprise, and process manufacturers are no exception. To answer the challenge of this new reality, vendors now offer enterprise resource planning systems with far more features and functionality than ever before. But how can an organization choose the right system to meet its business needs?

client brief process  set often allows the client to quickly narrow the long list of potential vendors to a shortlist of applicable solutions that pass muster relative to the most basic mandatory selection criteria. Sub-criteria include application architecture, software usability, administration, platform and database support, application tools, workflow and document management, and reporting capabilities. Category number 3—Corporate Service and Support This set of criteria defines the capability of the vendor to provide Read More

Process Manufacturing Excellence: Strategies for the Plant Floor and Beyond


A decade ago, process manufacturing excellence was defined by long runs, high capacity utilization, and low production costs. Today, excellence is determined by a company’s ability to respond to customer and market demand. In this report, Aberdeen and Ross explore winning strategies leveraged by world class manufacturers to achieve process manufacturing excellence.

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VDoc Process


VDoc Process for IBM Websphere Portal Server or Lotus Domino is a business process automation solution that allows SMBs and corporate departments to place the responsibility for developing business process-driven applications in the hands their business managers. From administration, finance, and human resources, to customer service, quality, and marketing, non-IT staff can draw and generate collaborative applications without programming or IT skills. They can also follow up and track events; pilot processes with reports and indicators; and capitalize on existing infrastructures to build collaborative portals.  

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Business Process Management: A Crash Course on What It Entails and Why to Use It


Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way that it can also quickly change, destruct, or construct processes. This is far beyond the realm of traditional enterprise application integration (EAI).

client brief process  business process management,BPM,enterprise resource planning,ERP,planning,integration,Web services,service oriented architecture,SOA Read More

The Impact of IT Service on Business Process Management


There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.

client brief process  business process mgt,business process management tools,business process modeling,business process,business process reengineering,business process systems,business process guide,business process workflow,process improvement,performance management Read More

Customer Process Management: The Real-time Enterprise Depends On the Merging of CPM and BPM


Customer-facing processes are challenging to manage because they are always changing. Conventional workflow automation and stand-alone business process management (BPM) technologies lack many critical components found in customer relationship management (CRM). However, converging BPM and CRM provides the responsiveness, cost-effectiveness, and manageability to achieve optimal results. The converged approach helps align priorities enterprise-wide, reduce risks, and unblock revenue growth potential.

client brief process  customer acquisition, distribution management, client service operations and risk management. Yankee Group. Onyx Adds Business Process Engine and Analytics with Latest Product Release. June 15, 2005. Integration strengthens customer relationships Every department has customers of some kind, and many applications are used to serve them. CRM applications are specific to those customers the enterprise depends on for revenue, but there is significant additional value when CRM capabilities are accessible to Read More

Process Manufacturing: Industry Specific Requirements Part One: Introduction


As with any manufacturing operation, process manufacturing has special system requirements such as formulas, unit of measure conversions, and packaging recipes. However, within the realm of process manufacturing, specific industries have needs that are more critical than others. This article explores these critical needs for the food and beverage, chemical, and a hybrid industry -- textiles, so that you can focus on these requirements when evaluating enterprise-wide software.

client brief process  food processing industry,food processing manufacturing,food processing software,food processing technology,food production technology,machine manufacturing,manufacturing,manufacturing analysis,manufacturing business software,manufacturing factories,manufacturing industry,manufacturing process,manufacturing processes,manufacturing processing,manufacturing production Read More

Professional Services Business Process Alignment


Rapid growth is changing the professional service sector (PS) with increased emphasis on vertical industry knowledge, business process change, and quality execution against a backdrop of skilled workforce shortages. Read about the challenges PS executives face as they continue on their path toward expansion, higher revenue, and profit, and the cloud-based business applications they rely on to transform their operations.

client brief process  professional services,professional services business process improvement,PSA,professional services automation,PSA integration,professional services organization challenges,SaaS for professional services,PSO SaaS,PSOs Read More

Business Process Modeling (BPM) Express


TEC’s BPM Express projects include a modified business process modeling (BPM) exercise that supports an accelerated evaluation and selection project.

client brief process   Read More