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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 client farewell letter


A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

client farewell letter  to maintain and manage client information in real time and to be able to do so on a system that was both easy-to-use and on which it is easy to train new employees. After they considered scaling out their existing GoldMine solution, they began to research other products including Microsoft Business Solutions ( MSBS ) CRM , Salesforce.com , and Sugar Sales Professional . In addition, Jonathan wanted a system that would be reliable and solid enough to support Prevalent's planned growth to about one hundred

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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More Marketplace Success For Manugistics?


Give Manugistics high marks in self-confidence: some vendors are reluctant to announce new client wins before successful completion of the implementation, let alone before the deal is final.

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ECM vs. EIM


The IT industry is constructed of three-letter acronyms (TLAs). However, the total number of possible three-letter abbreviations using the 26 letters of the alphabet is only 17,576. This explains the stars-wearing-the-same-dress types of incidents in the IT world. When Sherry Fox discussed ECM and EIM, the acronyms represented enterprise compensation management and enterprise incentive management

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Case Study: Rack-tracking System


The client: a US-based provider of reusable rack rental, recovery, and closed loop logistics management for bulk shipping and display of live goods, from nurseries to retailers. Faced with growing demand for its racks, the distributor required an enterprise-wide application that allowed flexibility for growth, while reducing operational complexity and maintaining the company’s excellent track record.

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Another buzzword (albeit not another three letter acronym [TLA]) that has slowly (or not) but surely crept into our collective mind is certainly Web 2.0. Although there have been some attempts at defining the term, such as at Wikipedia, ZDNet or TechTarget (and there are also some noble attempts of ZDNet bloggers, such as Richard MacManus or David Berlind), it is most likely that 10 different

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Salentica Inc


Formed in 1997, Salentica provides client management and technology solutions for the wealth management market. The company offers a suite of modules integrated with Microsoft CRM as well as a suite of advisory services for financial services firms. Salentica has more than 65 clients worldwide, including financial institutions, medium-sized wealth managers, and family offices. Salentica is a Gold Certified Microsoft partner, a member of the Microsoft Advisor Platform Marketing program, and the first customer relationship management (CRM) partner to be named a member of the Microsoft Insurance Value Chain. Salentica is headquartered in New York, New York (US), with Canadian offices in Toronto and Oshawa.

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TEC Helps SNK Canada Transform Its IT Consulting Business


In late 2011, SNK Canada was engaged to help a sports management client select operations, accounting, and IT management software to replace a legacy system. The client was suffering productivity losses, and the cost of the legacy software was a growing concern. Learn how Technology Evaluation Centers (TEC) helped SNK Manage the complexities of the project, so SNK could quickly identify the right system for the client.

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TechnologyOne Financials


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ERP Vendor to Client: "You Incompetent and Clueless Fools"


The backstory: a lawsuit filed in 2008 by Alabama pet food maker Sunshine Mills over a Ross Systems ERP implementation. Fast-forward to December 3, 2010, when an Alabama jury awarded Sunshine Mills $61 million (USD) in damages ($45 million of which were punitive). From CIO.com's article about the verdict, quoting Sunshine Mills attorney Daniel McDowell: Ross Systems handled the

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Provia Software Rises To The Challenge


Provia stands apart from its peers in the enterprise software industry by claiming that behind every one of its installations is a satisfied client.

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