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Building Relationship Capital: Client Relationship Management for the Capital Markets
Client relationship management (CRM) technology can help capital-markets firms streamline investment banking activities, increase brokerage trade volume, and

client relationship  Relationship Capital: Client Relationship Management for the Capital Markets Client relationship management (CRM) technology can help capital-markets firms streamline investment banking activities, increase brokerage trade volume, and meet compliance challenges. As a nerve center for information about clients, prospects, institutions, syndicate partners, and other contacts, the right CRM system enables capital-markets firms to share intelligence, coordinate activities, and derive advantage from an Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » client relationship


Customer Relationship Management: Evolution, Not Revolution
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from

client relationship  spent on expanding the client base. Profitability and revenue can increase as a result of improved relationships with clients both old and new. New software can be merged with a business's existing platform or with other previously installed software applications, such as enterprise resource planning (ERP), sales force automation (SFA), and e-mail programs. Operations can be streamlined to increase competitive advantage and to cut costs. Customer loyalty is boosted by making the enterprise Read More...
IT Epidemic: Treating IT Client Relationship Breakdown
The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an

client relationship  Epidemic: Treating IT Client Relationship Breakdown The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time. Read More...
Deploying Customer Relationship Management Effectively: Beyond Implementation
A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into

client relationship  choosing crm system | client relationship management | client relationship management crm | client relationship management software | client relationship management training | deploy customer relationship management software | create customer relationship management software | apply customer relationship management software implement customer relationship management software | integrate customer relationship management software | support customer relationship management software | monitor customer Read More...
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

client relationship  Relationship Management (CRM) When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and Read More...
Applying the Power of Social Networks to Customer Relationship Management (CRM)
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and

client relationship  the Power of Social Networks to Customer Relationship Management (CRM) Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find Read More...
Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld
At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to

client relationship  between companies and their clients. For existing Oracle customers the obvious advantage comes from the fact that Oracle SRM Suite integrates with other Oracle enterprise applications (i.e., Oracle Fusion Marketing, Oracle Fusion Sales Catalog, Oracle ATG Web Commerce, and Oracle ERP) as well as the Oracle Platform Services (i.e., Oracle Java Cloud Serve and Oracle Database Cloud Service). For marketers, this means an all-in-one package that integrates their social media presence with their Web Read More...
Oracle Enhances Its Virtual Desktop Client Solutions for Mobile Devices
With the release of Oracle Virtual Desktop Client 1.2 for Tablets, Oracle will be making available a new set of features to provide support for Android, in

client relationship  Enhances Its Virtual Desktop Client Solutions for Mobile Devices With the release of Oracle Virtual Desktop Client 1.2 for Tablets , Oracle will be making available a new set of features to provide support for Android, in addition to the support it already provides for iPad, Windows, Linux, and Mac OS X, to better support corporate client bring-your-own-device (BYOD) initiatives. The new offering has features to support faster connection and higher screen resolutions (including Retina display on the most Read More...
Customer Relationship Management (CRM) RFI/RFP Template
Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality

client relationship  Relationship Management (CRM) RFI/RFP Template Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality Read More...
Introduction to Customer Relationship Management
The time when a company decides to move to customer relationship management (CRM) tools marks their progress to professionalism and profit in multiple ways

client relationship  to Customer Relationship Management The time when a company decides to move to customer relationship management (CRM) tools marks their progress to professionalism and profit in multiple ways. This introduction to CRM provides guidelines for companies contemplating this critical step in their development. Read More...
The Relationship between ITIL and Facilities Management
It is an accepted fact that Information Technology Infrastructure Library (ITIL) is the only consistent and comprehensive documentation of best practices for IT

client relationship  Relationship between ITIL and Facilities Management It is an accepted fact that Information Technology Infrastructure Library (ITIL) is the only consistent and comprehensive documentation of best practices for IT service management. Now, ITIL mentions facilities management in best practices for IT service management. Why? Because facilities have to be intact and operating seamlessly to manage the physical environment where the IT infrastructure is located. Find out more. Read More...
Manugistics Envisions Supplier Relationship Management Solution
Manugistics’ launch of SRM is clear evidence that it intends to stake a larger claim in the E&HT market, the near-exclusive domain of its arch-nemesis i2

client relationship  Envisions Supplier Relationship Management Solution Manugistics Envisions Supplier Relationship Management Solution S. McVey - August 10, 2001 Event Summary At its Envision 2001 user conference in Orlando, Florida, Manugistics Group announced entry into the Supplier Relationship Management (SRM) market with solutions targeted at six key issues critical to maintaining strategic supplier relationships: design, sourcing, collaborative planning, purchasing, delivery, and efficiency monitoring. The Read More...
Customer Relationship Malpractice
Although malpractice is usually a term used in medicine, its definition (“any instance of improper professional conduct”) shows that the term can be used in any

client relationship  Relationship Malpractice Although malpractice is usually a term used in medicine, its definition (“ any instance of improper professional conduct ”) shows that the term can be used in any profession. In my opinion, malpractice can also be found in customer relationship management (CRM).  It can result in financial damage (lost sales, penalties for not delivering on time, etc.) or loss of confidence, which can jeopardize the relationships between companies and their customers. Here’s an Read More...
Comparing On Demand Customer Relationship Management Service Alternatives
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific

client relationship  On Demand Customer Relationship Management Service Alternatives CRM Evaluation Considerations In a recent Forrester Research report, it was noted that while functions and features are important in selecting customer relationship management (CRM) software, they are not the be-all and end-all deciding factor. It was also noted that when organizations looked back in terms of the criteria they used, or would use, to select CRM software, product capabilities were not nearly as important as most users Read More...

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