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Software Functionality Revealed in Detail
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 clientele 8.5

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

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Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » clientele 8.5

Clientele CRM.NET: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

clientele 8.5  CRM.NET: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and Read More

Challenges and User Recommendations for a Global Trading Solutions Provider on a Roll


The market is competitive, rapidly evolving, and highly fragmented, and one should only expect the intensity of competition to increase in the future. For the present, the biggest challenge remains a lack of awareness of the need for TradeStone's applications.

clientele 8.5  a vast B2B integration clientele), early in 2005 Inovis announced the sale of its sourcing solution to Tourtellotte Consulting ( http://www.tci9.com ), a software development consulting company. With this sale, Tourtellotte has been providing ongoing development, implementation, and customer-specific professional services and support for Inovis Sourcing, now re-branded back to RockBlocks. The Tourtellotte team has been led by Cindy DiTullio, a senior partner with Tourtellotte Consulting, and a former Read More

Clientele CRM.NET Suite Gains Scalability, Smart Client from the .NET Framework and XML Web Services


When The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software, they redesigned their application around the Microsoft® .NET Framework. A server architecture based on SQL Server™ 2000 and XML Web services removes their scalability limits, and supports multiple client applications. A smart client built with Windows® Forms gives customer support personnel a responsive application that is easy to deploy and update. A Web portal built with ASP.NET Web Forms gives authorized customers access to the same records as customer support sees internally. The new architecture can support 500 users on a single dual-CPU server, and offers many ways to scale up and out.

clientele 8.5  Web Services When The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software, they redesigned their application around the Microsoft® .NET Framework. A server architecture based on SQL Server™ 2000 and XML Web services removes their scalability limits, and supports multiple client applications. A smart client built with Windows® Forms gives customer support personnel a responsive application that is easy to deploy and update. A Web Read More

Epicor Software Corp.: Completing Painstaking "e"Volution Part 2: Evaluating Epicor


Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's make-or-break period. This part examines how successful Epicor has been in completing its evolution from a vendor of financial accounting software to a provider of holistic business performance solutions, including integrated front office, back office and e-business capabilities.

clientele 8.5  offering, eFrontOffice powered by Clientele, enables companies to gather, organize, oversee and share customer-related information. By providing over 60 detailed sales & marketing process reports out of the box, the product helps clients pinpoint the issues like sales performance or any system sluggishness. The product is also componentized and can be used as a whole solution or piecemeal, which may be attractive to technology shy smaller organizations. In addition to the above-mentioned product Read More

Navigating Between Service Management Scylla & Charybdis - Part 1


It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing importance of the service sector has only been accentuated by the recent (and perhaps still ongoing) subprime mortgage and financial system meltdowns, volatile stock markets, declining durable (hard) goods orders

clientele 8.5  attempting to discern their clientele preferences and accommodate their (sometimes quirky) preferences as they stay throughout the world. This attention to detail enhances  brand  and increases repeat business while fostering quite profitable room rates. Staying close to the customer and personalizing service helps create barriers between the service providing company and its competitors, increasing the probability of repeat purchases. In other words, companies increasingly understand that there is a Read More

The Wheres of Electronic Procurement


An overview of one of the central issues facing a deployment of e-procurement: Who controls the software?

clientele 8.5  purchasing and supply jobs,spend management,procurement system,sourcing agent,procurement services,procurement service providers,purchasing recruitment,procurement services provider,basware,purchasing specialist,procurement jobs,supplier rating,procurement service provider,procurement service,marketing procurement Read More

Epicor's Mid-Market Pitch Becomes Higher For (One) Scala Part Two: How Scala Complements Epicor


The merger looks like a positive move for both companies and their customers, since Epicor obtains a foothold in some complementary geographic regions, and in certain discrete manufacturing and service industries it has not really penetrated in the past by acquiring a reasonably run vendor without much excessive baggage.

clientele 8.5  Epicor ) and the Clientele standalone CRM product for certain service industries. Increasingly, since customers in this mid-market segment are looking for Microsoft SQL Server -based solutions, the Vantage manufacturing product (and its smaller sibling Vista , as an introductory-level product) have turned out as better positioned to address this requirement, although both major manufacturing product lines include the broad range of modules for the upper echelon of midsize manufacturing enterprises. Read More

Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part I)


One renowned vendor seems to have contributed to the 2007 holiday shopping season. That would be Irvine, California, the United States (US)-based Epicor Software Corporation (Nasdaq: EPIC). With over 2,500 employees worldwide and with projected 2007 revenues of $414.5 million (not including the pending acquisition), Epicor is the global leader in the mid-market, serving over 20,000 customers

clientele 8.5  product ] and Epicor Clientele CRM.NET [ evaluate this product ]. Epicor’s solution for services companies was designed to meet the critical business requirements of mid-sized to larger distributed service organizations. The enterprise service automation (ESA) solution provides service organizations with the tools to improve staff utilization, maximize billing and revenue recognition, optimize resources and increase cash flow. The services suite includes opportunity and bid management, CRM, resource Read More

Everything You Ever Wanted to Know About LMS But Were Afraid to Ask-Well Maybe Not Everything!


Today, if a company wants to retain its employees, it must take great strides to make their jobs more rewarding. To give their employees the learning experience they’re looking for, many organizations are now implementing learning management systems (LMSes).

clientele 8.5  users worldwide. Saba''s targeted clientele are usually companies with over 25,000 users. Its solutions help to increase organizational performance by aligning workforce goals with organizational strategy; developing, managing, and rewarding the workforce; and, improving collaboration. In my opinion, Saba''s Learning Suite provides robust functionality, with easy-to-use screens, and drop-down menus. Saba''s product offerings address all aspects of strategic human capital management (HCM) and are available Read More

Passepartout Philippines Selects Epicor ERP


Passepartout Philippines Inc. recently chose Epicor’s flagship enterprise resource planning (ERP) suite to improve its manufacturing business.

clientele 8.5  With its growing clientele, Passepartout needed to improve operations, production efficiency, and business intelligence (BI) capabilities to support its continued success and expansion. The company sought a best-of-breed, yet cost-effective, ERP software solution to rationalize and ease business processes to enhance its manufacturing, distribution, and services capabilities.   Among all the ERP offerings Passepartout evaluated, Epicor stood out as the ideal solution for the company. While the company Read More

Epicor Picks Clarus' Bargain At The Software Flea Market


Taking advantage of its rival Microsoft’s either reticence or satiation, Epicor recently acquired its long-term partner Clarus for an almost next to nothing price to provide mid-market with a solid add-on e-procurement and, eventually, SRM value proposition too.

clientele 8.5  Forefront Of CRM.NET-ification ) Clientele Customer Support 8.0 is the first application in the Clientele CRM.NET Suite available to customers. The company is scheduled to release a number of new products on the .NET platform over the next several quarters, including CRM.NET Portal and its enterprise services solution on the .NET platform for project-driven organizations. Clientele Customer Support 8.0 is available immediately in North America, the UK and Australia, as well as select countries in the Asia Read More

Fujitsu Poised to (Inter)Stage Glovia's Comeback Part Four: Challenges and User Recommendations


Glovia has managed to maintain its existing customers' satisfaction level while successfully re-inventing itself. As a result, it has maintained a presence among the top 10 manufacturing ERP vendors in several markets. One cannot help feeling that Glovia's knowledge of its target market has always been deeper than its market visibility and share.

clientele 8.5  Poised to (Inter)Stage Glovia''s Comeback Part Four: Challenges and User Recommendations Challenges In October 2003, a leading provider of extended ERP solutions for engineer-to-order (ETO) and high volume manufacturers, Glovia International , announced it formed a strategic alliance with Fujitsu Software Corporation to provide manufacturers, customers and suppliers with improved collaboration and integration capabilities. Glovia International is headquartered in El Segundo, California, (US) and is Read More

Epicor Insights 2014–Raising the ERP Game


The major “game raising” news at Epicor Insights 2014 was the availability of Epicor ERP version 10 (and the underlying Epicor ICE 3.0 architecture). This release seems to be about “cleaning the house” and becoming fully Microsoft-centric, with better scalability, speed/performance, interoperability, and extensibility than Epicor ERP version 9 and Vantage/Vista 8.0, and the ability to go after larger global companies as a result.

clientele 8.5  is not market leading— Clientele is a legacy CRM product, while Epicor had at some stage even considered embedding Microsoft Dynamics CRM into ERP 9. The decision was then made to add CRM within Epicor ERP, but those capabilities are just good enough for manufacturers. The situation is different on the Epicor Retail side, where the CRM-Clienteling module is quite strong, and future capabilities are to include social media integration and location-based marketing.   In conclusion, Epicor has bitten the Read More

A Made2Manage Systems Customer Profile: The Story of Fuserashi International Technology, Inc. (F.I.T.)


Based in Cleveland, Ohio (US), Fuserashi International Technology, Inc. is a manufacturer of precision nuts, bushings, inner metals, piston blanks, and specialty cold-formed steel products. The company achieved significant return on investment within the first two years of using the Made2Manage Enterprise Business System. In fact, as revenue climbed, F.I.T. made a name for itself as a quality benchmark leader.

clientele 8.5  operations by adding additional clientele and products. The implementation of the Made2Manage system has sparked a new era of development for F.I.T., said Lupico. Instead of spending time crunching numbers and struggling to capture information about our state of affairs, we now spend our time analyzing the results of reports made possible by the system. People are just amazed at the business we are able to do, said Cadman. We run a $30 million business with only 35 full-time employees. The Read More

W4 BUSINESS FIRST 8.5 for Business Process Management Certification Report


W4 BUSINESS FIRST 8.5 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

clientele 8.5  BUSINESS FIRST 8.5 for Business Process Management Certification Report W4 BUSINESS FIRST 8.5 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More