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Documents related to » clinical trial service


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

CLINICAL TRIAL SERVICE: productize, professional, service, Epicor, tip, hint.
5/16/2005 12:00:00 AM

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

CLINICAL TRIAL SERVICE: customer service, customer expectations, business processes, customer service tips, improve customer service, definition of customer service, customer service skills, business process management, quality customer service, customer service training, customer service expectations, business process modeling, good customer service, excellent customer service, business process design, customer support services, business process mapping, business process consulting, business process software, business process improvement, business process documentation, core business processes, good customer .
11/26/2010 8:44:00 AM

Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines the lapses and promises in providing service to the end customer.

CLINICAL TRIAL SERVICE: and ship , a potentially clinical process, has many opportunities. Technology enablers are more common with on-line retailers—software programs recognize repeat buyers, personalizing the purchasing experience. Suggestions are made with regard to products that might appeal, based on purchase history. Accessories are recommended to accompany new selections, the whole interactive experience creating an illusion of intimacy. And even those companies that have chosen to outsource the after sales service
11/2/2004

IFS Wins in Field Service Management » The TEC Blog


CLINICAL TRIAL SERVICE: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

CLINICAL TRIAL SERVICE: convert service calls sales, convert, service, calls, sales, service calls sales, convert calls sales, convert service sales, convert service calls..
7/21/2009

A Leader in Service Management Tackles Multidimensional Growth
TEC's P.J. Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and interviews its chief visionary. Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.

CLINICAL TRIAL SERVICE: servigistics, service lifecycle management platform, service knowledge management suite, strategic service management, mark vigoroso, servigistics inc, servigistics careers, servigistics service parts management, servigistics.com.
4/8/2011 9:54:00 AM

e-Business Service Provider Evaluation & Selection
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating service provider criteria, as well as detailed comparisons of competing vendors within the various types of DBSPs.

CLINICAL TRIAL SERVICE: crm software online, crm software application, crm software, crm software evaluation, business crm software, crm software solution, crm software solutions, supply chain collaboration, supply chain management software, supply chain planning, supply chain solutions, supply chain optimization, selection software, software vendor evaluation, software selection process, accounting software comparison, e procurement software, crm sales software, eprocurement software, pos system software, vendor management software, pos software, erp software price, point of sale software, windows pos software, .
8/10/2000

How to Choose a Service and Maintenance Application
Your Challenge: Get Decision Makers' Approval for Service and Maintenance Application. Specific, Measurable, Achievable, Relevant and Time-Bound. If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to start? You should know the five important questions to ask before implementing. The ten essential features to look for. How to prepare for product demonstrations. And the five most common mistakes people make.

CLINICAL TRIAL SERVICE:
1/25/2007 11:14:00 AM

Choosing the Right Service Provider through TEC Accreditation » The TEC Blog


CLINICAL TRIAL SERVICE: accreditation, service provider, service quality, software implementation, Software Industry Programs, Software Selection, TEC Accredited Vendor, var, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
17-01-2011

MSF R2 Service Architecture
As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced. The result is that expectations for new services are outpacing the ability to deliver them. We explore the limitations of traditional voice service architecture, and propose a new architectural solution to address these shortcomings.

CLINICAL TRIAL SERVICE:
7/21/2006 3:02:00 PM

Creating a Winning Data Transmission Service
Creating a Winning Data Transmission Service. Get Advice for Your Evaluation In Relation To Data Transmission Service. Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully deliver data to an increasing number of target platforms and meet rising customer expectations, leading companies are adopting service-oriented architectures (SOAs) and upgrading their file transfer departments into data transmission services. Find out more.

CLINICAL TRIAL SERVICE:
11/3/2008 1:06:00 PM


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