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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 closer inoue joe


How Analytics Bring Organizations Closer to Their Customers
Social media is providing organizations with a plethora of data about their customers. This paper explains how to leverage business intelligence software and

closer inoue joe  Analytics Bring Organizations Closer to Their Customers Social media is providing organizations with a plethora of data about their customers. This paper explains how to leverage business intelligence software and advanced analytics to change the way business is conducted. The end goal should be to personalize marketing messages in a way that allows organizations to narrowly target specific customers based on the knowledge of the customer they already have.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Sales Tax Compliance and the CFO: What Automation Means for Risk Management


It’s time C-level executives take a closer look at how sales tax is managed within their organizations. This report highlights what finance and accounting professionals know (and don’t know) about managing sales tax, and more importantly, why risk of non-compliance is more important in this legislative climate. This report draws upon a recent study by Wakefield Research, which investigates what leading and emerging companies in the U.S. know about sales tax compliance.

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Intel Invests in eSoft - "Lintel" Continues to Grow


Intel has invested in eSoft, a maker of Linux-based servers for small businesses, the chip giant's fourth Linux investment. Intel will help the company develop software for Linux servers designed to be used on the Internet.

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Case Study: VAI Implements E-commerce Solution for Hearing Aid Provider


For hearing aid manufacturers, it’s vital to be able to design a quality product and deliver it quickly. When Widex decided to enhance its e-commerce capabilities to improve customer service and expedite orders, it knew that integrating a robust e-business application into its existing enterprise resource planning (ERP) software was the key to a successful launch. Find out why it took only five months to implement.

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Innovation and Change in Human Resources


Learning Review's Veronica Inoue interviewed two representatives of the Interamerican Federation of Human Resource Management Associations (Federación Interamericana de Asociaciones de Gestión Humana), who attended the Human Management Conference held by la Asociación de Recursos Humanos de la Argentina.

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Serus Adds to Its Management Team


Serus, a supply chain company focused on cloud-based supply chain visibility and intelligence solutions, has announced the appointment of Kwok Poon as Head of Product Strategy and Management. This is the latest in a series of changes to the management team of CEO Hari Menon. If you have not been tracking the goings-on at Serus, then you may have missed a few things. In fact, when we

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ICICI-Infotech's North American Strategy for Success Part Three: Challenges and User Recommendations


ICICI-Infotech is starting to make its presence felt in North America and raise some ERP eyebrows. Read on as to why you may want to take a closer look at this vendor and its product. In this research note, you'll also learn about the company’s strategy to target small and medium-size enterprises in order to enlarge its footprint in North America. It may appear that ICICI-Infotech is buying its way into the North American ERP market. The reason is simple; they are.

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Can Your Product Development Move Closer to Consumers Now?


Half a year ago, I wrote about the need to include customer input in the design process in What Brings Customers Closer to Your Product Development? Recently, two pieces of Web content caught my attention and made me revisit this topic. The first one, The Path to Successful New Products, from the recent issue of McKinsey Quarterly, outlined three principles of making product development more

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How to Get Closer to Your Best Customers


In the white paper Get Closer to Your Best Customers, you'll find a host of new ideas and proven best practices for dealing with customers more e...

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ProcessPro Announces Availability of ProcessPro On-Demand Cloud ERP


ProcessPro, a provider of mid-market enterprise resource planning (ERP) software for the process manufacturing industry, has announced the availability of its next-generation cloud ERP solution, ProcessPro On-Demand. ProcessPro On-Demand is designed specifically for small- to mid-size process manufacturers that need to manage upfront software implementation costs. The ProcessPro

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From VAR to Solution Provider: Five Strategies for Business Transformation


The traditional value-added reseller (VAR) business—comprised of companies that add features or services to an existing product and then resell it as an integrated product or complete solution—has become more challenging, with declining product margins, increasing competition, and lower-cost alternatives to proprietary products. The pressures are causing many VARs to grow their businesses from simply selling products to offering more comprehensive solutions built on a richer set of services and recurring revenue models.

For decades, VARs have been an important channel for original equipment manufacturers (OEMs), like computer manufacturers and software vendors, to reach customers. The “value-add” can simply be to provide local implementation and hands-on support or it can involve adding other hardware, software, and services to tailor the OEM’s product to a specific industry, problem, or use. In many markets, customers prefer buying from VARs instead of directly from OEMs, as VARs are closer to the customer, offer local support, and are in a better position to develop long-term relationships.

The VAR business model has been attractive in the past, as it was profitable to resell OEM products. Over the past decade, however, product margins have been shrinking as the result of several long-term trends. In this report, learn about five strategies for making the transformation from VAR to solution provider. The changes needed require a new view of the business and a new mindset, to move from a deal mindset to long-term customer relationships, become invested in customer success, and transition from cash up front to realizing revenue over the life of a contract.

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