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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 cmm service


Outsourcing 101 - A Primer Part Two: Outsourcing Categories
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the

cmm service  Maturity Model (CMM). The CMM was developed by The Software Engineering Institute (SEI) to be used as a benchmarking process. The CMM consists of a set of criteria to evaluate an organization's software development and maintenance efforts and considers, among other factors, the level to which processes are standardized and followed across an organization. The progression from an immature, unrepeatable software process (SEI-CMM Level 1) to a mature, well managed software process (SEI-CMM Level 5) is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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CDC Software Wins the Pivotal Auction. Now What? Part Two: Market Impact


Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors' attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones that have some attractive point solutions, such as partner relationship management (PRM) or portal solutions, will become the acquisition targets of large enterprise vendors gladly seeking to incorporate them.

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DHC Suite


DHC has become an important outsourcing service provider to Japan due to its geographical proximity as well as its prominent historical and cultural background.Internationally, DHC provides Japanese software enterprises with multi-faceted software contracted services. During long-term cooperation with Japanese IT enterprises, DHC has implemented a series of quality management systems including ISO9001, CMM and Six Sigma, which entitled DHC to supply excellent software products and services and helped DHC gain a successful reputation in the Japanese market. The services provided by DHC as an outsourcing service provider include system development, customized development, testing, embedded system development, BPO and data entry. The industry areas include finance, manufacturing, transportation and the public sector. Due to its outstanding background in cross-cultural communication and project management, DHC has established a reputation of trust and fame within large Japanese industries and has established business relationships with approximately 30 well-known IT companies in Japan.

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Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors


Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and budget restraints. Mid-market companies, however, often do not have this option, but can still benefit from partnering with an outsourcing provider.

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ERPWEB


"The company has offices in Mumbai & Baroda India. The Company executes all their orders around the globe from this offices by providing trained manpower from India at low cost. The company is planning to open marketing offices globally in next 2 years time. For that company is looking forward to get Venture Capital funds from private financial institutions. ASIC believes in policy of zero assets. So ASIC does not have big big buildings, huge staff, well furnished decorated offices etc. to showoff. ASIC Assets infrastructure is all on rental basis. ASIC Infrastructure and manpower grows with growth of business and shrinks dramatically once requirements are over. ASIC employs people on customer projects only. Our employees are self sufficient e-lancers who work either at customers place or from their homes. ASIC uses its physical offices at Baroda and Mumbai as training & meeting facilities. Due to this low investment in physical Assets and low overheads ASIC can provide your company software & services products with low cost and highest quality standards. ASIC uses internet as its physical office as meeting point for all its employees and controls projects via internet tools like emails, chat, video conf., phones, website, ftp sites etc and management tools like CMM, ISO & 6-Sigma. As a customer we wish you won't value us as inferior because we do not have big buildings and huge manpower located at one single place. We wish you value us by seeing our products and services quality and prices. ""ERPWEB is WEB based ERP (Enterprise Resource Planning) Business Software. It's scope is broad - spanning from private Intranets, through shared extranets, to the public Internet. It uses Web as platform to bring together customers, vendors, suppliers and employees in a way never before possible. ERPWEB is about Web based ERP enabling your core business processes to improve customer service, reduce cycle time, get more results from limited resources, and actually sell things. It actually enables E-Commerce and provides true EDI facility to organisations.ERPWEB is an integrated software that has all the facility of networking, officesuites, business applications & works on platform independent universal client interface called web browsers. Companies with ERPWEB lets people spend less time learning to use technology and more time doing their jobs. ERPWEB also enables employee to work from their homes. It has unique employees workbench which produces desktop according to work the employee has to do. Ultimately forcing employees to focus on doing their work to better productivity.Apart from simplified desktop & work automation, ERPWEB disables major parts of users system, network & data to maintain security & avoids high maintenance cost & downtime. It also provides security benefit due to central storage and management. It is the perfect tool to build your global business infrastructure.ERPWEB can also give you an competitive advantage. ERPWEB reduces paper handling , manpower, communication costs & delays. ERPWEB enables your company to remain open round the clock throught the year for customers and employees anywhere, anytime through Internet. It has everything nedded to run a small business. Use ERPWEB as framework to extend your business vision."

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Moving to Self-Service Business Intelligence


Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

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Understanding Reverse Logistics in Field Service Management


This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM) repair and handling return material authorizations (RMAs) from distributors. Download the paper.

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Avoid the Perils of Service Parts Planning in Supply Chain Management


Significant differences exist between the new parts production supply chain and the service and replacement parts supply chain. Companies using conventional, new product inventory methods are missing opportunities to improve efficiency and effectiveness.

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Top 10 Reasons to Take Your Field Service to the Cloud


Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus on what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out.

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Software as a Service Is Gaining Ground


Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on investment, coupled with new technology advancements, has caused the hosting model to be reborn.

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Employee and Manager Self-Service: A Virtual Chameleon in the Workplace


In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

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