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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » cmm vs itil


How to Get ITIL Done-Implementing ITIL and Making It a Reality
In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight

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“Act Vertical” vs. “Go Extinct” Retailers - Part 1
In over a decade of covering the enterprise application space, I’ve repeatedly lauded and advised vertical focus (i.e., someone’s proven expertise in some

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Case Study: An ITIL Capacity Assessment and Strategic Alignment
Today, business is driven to change per customers’ needs, and IT organizations must be strategic partners with the lines of business. Information Technology

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Your ERP Selection Challenge: Sage vs. Microsoft
Sometimes a tier-two vendor knocks off one of the giants. Your turn to tell me why...Every now and then I like to spend a few hours putting myself squarely

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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM

cmm vs itil  CRM,Microsoft,Microsoft Dynamics CRM,Oracle,NetSuite CRM+,evaluation,software selection,e-commerce,on-demand,Internet sales Read More...
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

cmm vs itil  itil implementation,service and support conditions,itil implementation plan,itil implementation roadmap,itil implementation project,itil implementation guide,itil implementation plan template,itil implementation strategy,itil implementation project plan,itil implementation steps,itil implementation templates,itil implementation checklist,benefits of itil implementation,itil implementation approach Read More...
Liberty Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 1: Latest Announcements
On one hand, some archrivals (e.g., Microsoft, IBM, and Oracle) are becoming strange bedfellows, while, on the other hand, the others (e.g., Microsoft and Sun

cmm vs itil  application server,visual studio,sql server,Liberty Alliance,Web Services,Web Services Interoperability,ws-i,Organization for the Advancement of Structured Information Standards,Sun Microsystems,Microsoft''s .NET,Visual Studio application development suite,web development,Web-based applications,building Java applications,.NET application Read More...
Service Restoration: It’s Everybody’s Business
Has your organization truly embraced the message of the incident management process, as part of the practices recommended in the IT Infrastructure Library (ITIL

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Give Your Business What It Wants: Implementing Continual Service Improvement with ITIL Version 3
Most businesses today depend on their own IT departments to satisfy corporate governance objectives and meet increasing customer demand. Unfortunately, many

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Cloud vs. On-Premise Sales Tax Solutions: Which Works Best for Your Company?
Consider this. No one likes to do sales tax, but it is a mandatory requirement for all businesses. Manual or even semi-manual efforts can result in errors in

cmm vs itil  Sales tax, sales tax software, sales tax solution, Avalara, cloud sales tax, on-premise sales tax Read More...
Measuring the ROI of Internal ITIL Investments
The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That

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Welcome to ERP - Distribution Showdown! Epicor Enterprise vs. JDA Supply Chain Planning & Optimization Suite vs. Pronto Xi
I''m Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Welcome to our latest: ERP - Distribution Showdown. You’ll notice this

cmm vs itil  3pl logistics,best erp,best erp software,best erp solutions,best erp system,best erp systems,best of breed erp,compare erp,compare erp software,compare erp systems,effective supply chain management,erp accounting system,erp advantages,erp applications,erp baan Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

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The ITIL Version 3 Prescription for Transitioning Services
IT service transition is difficult to manage. But with the updated guidance found in ITIL Version 3, IT organizations can plan for a more successful transition,

cmm vs itil  IT service management,ITIL,information technology infrastructure library,ITIL Version 3,ITIL V3,IT service life cycle,IT service lifecycle,service lifecycle,service transition,transitioning services,service transition strategy,service design,IT service design,transition planning and support,service asset and configuration management Read More...
Getting ITIL Done with IT Process Automation
Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application

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