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 cmm vs itil


ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

cmm vs itil  it management,itil,computer science,it service management suite,information technology infrastructure library,management information systems,information technology management,information systems

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » cmm vs itil

Compliance, Not Conflict: From IT Security vs. IT Operations,


It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet potentially contradictory—goals, in a sense they were destined to be at odds with one another. What does it take to bridge the gap between these two teams to achieve compliance? Can standardized processes and software tools help (or hinder) this effort? Find out here.

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Case Study: An ITIL Capacity Assessment and Strategic Alignment


Today, business is driven to change per customers’ needs, and IT organizations must be strategic partners with the lines of business. Information Technology Infrastructure Library (ITIL) best practices are gaining popularity as one way to manage change. However, implementing ITIL best practices in an IT organization is not without challenges. Learn about the approaches that can be used for successful ITIL implementation.

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Welcome to ERP Showdown! Infor SyteLine vs. Exact Software Macola ES vs. QAD Enterprise Application


Today's ERP Showdown pits Infor SyteLine vs. Exact Software Macola ES vs. QAD Enterprise Application, all aimed at medium-sized businesses in the $250 million (USD)–plus range. Once again, we used TEC's ERP Evaluation Center to look at all eight standard ERP modules…

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Anatomy of a Decision—BI Platform vs. Tool: Choosing Birst over Tableau for Enterprise Business Intelligence Needs


This report summarizes the decision process of five firms as they navigated the BI vendor selection process with a specific focus on two often compared competitors. The five studied firms are current Birst customers and considered Tableau during their solution selection process. It is the aim of this report to distill the key alignments of business needs and solution strengths that ultimately led them to choose Birst.

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TCO Analysis: IBM WebSphere Application Server V7 vs. JBoss Application Server V5


While concerns regarding open source are still being debated, many companies are experimenting with and deploying open source application servers in their data centers. While some are attracted to the ability to modify source code as needed, many are attracted to the perceived cost savings of open source. This white paper compares the total cost of ownership (TCO) of one open source and one commercial application server.

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ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

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A Quantitative Comparison of High Efficiency AC vs. DC Power Distribution for Data Centers


This paper presents a detailed quantitative efficiency comparison between the most efficient DC and AC power distribution methods, including an analysis of the effects of power distribution efficiency on the cooling power requirement and on total electrical consumption. The latest high efficiency AC and DC power distribution architectures are shown to have virtually the same efficiency, suggesting that a move to a DC-based architecture is unwarranted on the basis of efficiency.

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Merchandising Showdown! Lawson vs. Epicor/CRS vs. Aldata


Using our Merchandising Evaluation Center , we compared Lawson Software, Epicor, and Aldata Solution head-on. For the overall rankings portion, we looked at these vendor solutions in two basic configurations, with and without POS functionality. To eliminate any chance of bias, and to ensure a level playing field, all 3,072 criteria comprising all the modules and submodules in the merchandising request for information (RFI) were given equal weight and priority…

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Vendor Viability (Size) vs. Customer Intimacy


After almost a decade of following the enterprise applications market via insightful, sometimes exhaustive (and exhausting) free research articles (which will continue to go on in earnest and continue to be rated by our readers), the time has come for me to be in tune with the Web 2.0 and related social networking. In other words, the time has come for my blog at TEC, and the dilemma was then what

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Hosted CRM vs. In-house: Which Direction Should Your Company Take?


Any technology tied to the financial health of a business generates heated debate, and customer relationship management (CRM) is no exception. CRM has been bolstered, burned, praised, and maligned. One of the most animated arguments has centered on the “where” of CRM: whether to deploy the technologies in-house or “rent” them, outsourcing their implementation to an application service provider.

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