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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 co create tutorials


CPR on BPR: Long Live Business Process Reengineering Part 1: A Primer
Without sound business process analysis, design, and possible re-design or full-blown reengineering in place before you bring in technology, your CRM (or any IT

co create tutorials  a process. Think about co-location of employees who perform work in a given workflow. Specify an OWNER for each process or program. Use information technology appropriately. Information technology can help to dramatically change and improve business processes, but be sure that technology supports an intelligent process design instead of driving the design process . Keep in mind the value equation: Value = (Quality + Service) / (Cost + Time) Create concrete, measurable goals - establish challenging,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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Case Study: Assefaz


Brazilian health care cooperative Assefaz wanted to change its health care plan administration system, as it didn’t offer enough options to create business rules and specific procedures. The new system it chose offers new modules, including Medical Audits. Find out how the co-op divided up the implementation, and how the new solution has streamlined numerous processes related to its administrative health care services.

co create tutorials  Assefaz Brazilian health care cooperative Assefaz wanted to change its health care plan administration system, as it didn’t offer enough options to create business rules and specific procedures. The new system it chose offers new modules, including Medical Audits. Find out how the co-op divided up the implementation, and how the new solution has streamlined numerous processes related to its administrative health care services. Read More

Robert W. Baird & Co.


With more than 100 offices in the United States, Europe, and Asia, Baird serves as a trusted financial partner to individuals, corporations, and institutions around the globe.

co create tutorials  W. Baird & Co. With more than 100 offices in the United States, Europe, and Asia, Baird serves as a trusted financial partner to individuals, corporations, and institutions around the globe. Read More

The Service Equation: 4 Keys for IT to Create Value for the Business


IT organizations struggle with the challenges of shrinking budgets, ever-changing technology, compliance pressures, and more. For greater efficiency, many IT organizations are turning to information technology service management (ITSM) to help improve processes. But there’s still too much focus on technology and not enough on business outcomes. Learn key strategies for changing your approach to delivering IT services.

co create tutorials  shrinking budgets, ever-changing technology, compliance pressures, and more. For greater efficiency, many IT organizations are turning to information technology service management (ITSM) to help improve processes. But there’s still too much focus on technology and not enough on business outcomes. Learn key strategies for changing your approach to delivering IT services. Read More

Case Study: Ove Wrist & Co


Ove Wrist & Co., a full-service supplier to the shipping industry, was looking for a tool to help it optimize its business processes and get more information about the billions of transactions processed each year. Implementing a business intelligence (BI) solution allowed the company to bid on jobs faster, retrieve details about individual customers, and improve the overall customer experience. Find out how.

co create tutorials  Study: Ove Wrist & Co Ove Wrist & Co., a full-service supplier to the shipping industry, was looking for a tool to help it optimize its business processes and get more information about the billions of transactions processed each year. Implementing a business intelligence (BI) solution allowed the company to bid on jobs faster, retrieve details about individual customers, and improve the overall customer experience. Find out how. Read More

How to Create Dashboards People Love to Use


Dashboards have become a standard business tool over the last decade. Dozens of dashboard-building solutions have sprung up to meet the demand. Yet in the flurry of technology and enthusiasm, little attention has been paid to how to design focused, thoughtful, and user-friendly dashboards. This guide will show you concepts and best practices for creating a high-impact dashboard that people love to use.

co create tutorials  to Use Dashboards have become a standard business tool over the last decade. Dozens of dashboard-building solutions have sprung up to meet the demand. Yet in the flurry of technology and enthusiasm, little attention has been paid to how to design focused, thoughtful, and user-friendly dashboards. This guide will show you concepts and best practices for creating a high-impact dashboard that people love to use. Read More

Case Study: STOPA Anlagenbau GmbH & Co. KG


A prime example of excellence in manufacturing, STOPA, a company located in southern Germany, used innovation, modern technology, and an IT-based reorganization of internal and external company processes to make a once unprofitable business area highly profitable again. Learn how STOPA turned its business around, and how it was able to bring outsourced jobs back to Germany—creating new jobs in the process.

co create tutorials  STOPA Anlagenbau GmbH & Co. KG A prime example of excellence in manufacturing, STOPA, a company located in southern Germany, used innovation, modern technology, and an IT-based reorganization of internal and external company processes to make a once unprofitable business area highly profitable again. Learn how STOPA turned its business around, and how it was able to bring outsourced jobs back to Germany—creating new jobs in the process. Read More

Case Study: CRM Solution’s Superior Workflows and Multitenancy Create Stronger Customer Service


The Linc Group, provider of infrastructure and technical services, knows that client prospecting and retention are key to long-term success. To optimize the success of company and franchise offices, the company implemented customer relationship management (CRM) software from Microsoft Dynamics, recently upgrading to version 3.0 for enhanced workflow features. Learn more about how the company benefits from the solution.

co create tutorials  optimize the success of company and franchise offices, the company implemented customer relationship management (CRM) software from Microsoft Dynamics, recently upgrading to version 3.0 for enhanced workflow features. Learn more about how the company benefits from the solution. Read More

Aderant CRM4Legal


CRM4Legal provides all of the tools and capabilities needed to create and easily maintain a clear picture of client relationships for law firms, from first contact through marketing and business development activities and long-term relationship building efforts.

co create tutorials  law firms, from first contact through marketing and business development activities and long-term relationship building efforts. Read More

eBay Enterprise


By engaging eBay Enterprise as a co-sourcing partner for the products and services you need, you get the most out of your online channel. With eBay Enterprise bringing you greater speed and operating capabilities, your commerce team has the freedom to focus their management energies on developing essential strategies for growing your online business and providing a unique, brand-centric experience for your customers.

co create tutorials  eBay Enterprise as a co-sourcing partner for the products and services you need, you get the most out of your online channel. With eBay Enterprise bringing you greater speed and operating capabilities, your commerce team has the freedom to focus their management energies on developing essential strategies for growing your online business and providing a unique, brand-centric experience for your customers. Read More

VisionPlex Empowers Plex Online Users to Customize System Design and Functions


Most software systems have limited capability to customize screens, integrate local business terms, build specific data fields, or create unique reports. Not so with VisionPlex. Plex Online uses innovative VisionPlex technology to bring users the ability to customize screens and functions, design new ones, link screens together and create their own toolbars—all with no programming. See how this technology empowers users.

co create tutorials  Empowers Plex Online Users to Customize System Design and Functions Most software systems have limited capability to customize screens, integrate local business terms, build specific data fields, or create unique reports. Not so with VisionPlex. Plex Online uses innovative VisionPlex technology to bring users the ability to customize screens and functions, design new ones, link screens together and create their own toolbars—all with no programming. See how this technology empowers users. Read More

Logi Analytics


Logi Analytics enables organizations to put information to work by allowing them to create web-based BI and analytic applications that can be integrated directly within the applications, systems, and processes that support their business – all at a fraction of the cost of other solutions. Unlike traditional BI platforms that are complex and costly, Logi Analytics technology allows organizations to rapidly develop, deploy, and adapt applications to serve business users without extensive development or professional services. Logi Analytics is headquartered in McLean, Virginia, with sales and support offices in the UK serving Europe. The company is a privately held, venture-backed firm with investments from Updata Partners, GroTech Ventures, and Summit Partners.

co create tutorials  a fraction of the cost of other solutions. Unlike traditional BI platforms that are complex and costly, Logi Analytics technology allows organizations to rapidly develop, deploy, and adapt applications to serve business users without extensive development or professional services. Logi Analytics is headquartered in McLean, Virginia, with sales and support offices in the UK serving Europe. The company is a privately held, venture-backed firm with investments from Updata Partners, GroTech Ventures, and Read More

Antidot Semantic Publishing


Antidot Semantic Publishing is the most comprehensive solution to help publishers leverage their content, create publication channels, increase traffic and generate new revenue streams. Antidot Semantic Publishing assists them at every step of your digital content production and publishing chain to go from fragmented content to augmented information.

co create tutorials  help publishers leverage their content, create publication channels, increase traffic and generate new revenue streams. Antidot Semantic Publishing assists them at every step of your digital content production and publishing chain to go from fragmented content to augmented information. Read More

Compaq to Offer Co-Branded iPAQ BlackBerry Wireless E-mail Solution


Expect Compaq to vigorously market the iPAQ Blackberry device line along with its messaging based hardware. This new strategic relationship will bode well for price conscious consumers due to increased production and therefore reduced costs, to meet the existing (and growing) demand for wireless messaging.

co create tutorials  to Offer Co-Branded iPAQ BlackBerry Wireless E-mail Solution Compaq to Offer Co-Branded iPAQ BlackBerry Wireless E-mail Solution P. Hayes - August 30, 2000 Event Summary Research In Motion Limited announced that it has expanded its relationship with Compaq Computer Corporation. Combining the wireless expertise of RIM with Compaq's leadership in the integration and support of enterprise messaging systems, the two companies have agreed to offer customers an end-to-end wireless e-mail solution that Read More

TEC Joins Forces with BPT Partners to Create the Industry’s Leading CRM Evaluation Center


Technology Evaluation Centers (TEC) , the world’s foremost provider of enterprise software evaluation tools, is pleased to announce its new strategic partnership with BPT Partners LLC (BPT) , a leading source of customer relationship management (CRM) research and education.

co create tutorials  Centers (TEC) ( www.technologyevaluation.com ), the world’s foremost provider of enterprise software evaluation tools, is pleased to announce its new strategic partnership with BPT Partners LLC (BPT) ( www.bptpartners.com ), a leading source of customer relationship management (CRM) research and education. This alliance aims to provide superior software selection services to TEC customers considering CRM software purchases or upgrades ( http://crm.technologyevaluation.com ). TEC’s mission is Read More