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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 code source mega crm


NetSuite Had a Sweet IPO. Now What?
The end of 2007, at least in the space that I cover, has certainly been

code source mega crm  ability to add new code or services is increasingly important in modern, open and standard-based software. That is the belief of Mike Braun, the CEO of Intacct , an on-demand ERP/accounting vendor [ evaluate this product ], who believes that ...the Internet and the SaaS model make the concept of an all-in-one suite as outdated as the client/server computing model that spawned it in the early '90s... In the 21st century, the Internet's technology standards and SaaS delivery model have made integration a s

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Open Source and Linux, IT Services Software Evaluation Report

The model of IT services for Free and Open Source software (FOSS) helps identify the characteristics clients require from consultants, integrators, resellers, etc. to develop, support, migrate, and implement enterprise solutions or services that are based on, or are themselves, FOSS. In addition, it supports standard criteria important to enterprise Linux rollouts or migrations. 

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TEC Research Analyst Round Table: Software-as-a-Service (SaaS)


Software-as-a-service (SaaS): friend or foe? SaaS—also known as on-demand or hosted applications—is becoming more and more popular in a number of enterprise application areas and quickly changing the minds of many a skeptic. SaaS is changing the way organizations pay for, implement, and run their software applications. Unlike traditional applications, which are paid for up front and installed on

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Software-as-a-service: Beyond the Architecture Discussion


As software-as-a-service (SaaS) deployments have moved from relatively small implementations to more complex enterprise environments, it has become clear that SaaS has spawned more than an architectural debate around on-premise software deployment versus a multi-tenant provider-hosted environment. This paper discusses the business model required for SaaS providers, and the key benefits for customers and providers.

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Infor Strikes Again (at Long Last): Getting “Soft” While Flexing Its Muscles? - Part 2


Part 1 of this blog series analyzed Infor’s latest acquisition of SoftBrands Inc., a company with a somewhat complicated history and lineage, and formerly called Fourth Shift and AremisSoft. The post concluded that, from a higher level overview, Infor has a good synergistic opportunity with the SoftBrands Hospitality solutions but some serious tweaking to do with the SoftBrands Manufacturing

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The Forrester Wave: CRM Suites for Large Organizations, Q2 2010


In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered.

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The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

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Exactus CRM


EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base.  

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8 Essential CRM Best Practices-an Executive Guide


In this informative white paper, 8 essential CRM best practicesan executive guide, you'll discover the eight key elements of highly successful CRM ...

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Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

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CRM Buyer's Guide


If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

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