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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 cognigen telecommunications


Astea International Inc.
Founded in 1979, Astea is a publicly traded company with offices in North America, Europe, Asia, and the Middle East. Astea’s field service management (FSM

cognigen telecommunications  Call Center, Depot Repair, Field Service, SFA, SLA, SLM,CRM,FIELD SERVICE MANAGEMENT,FSM

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » cognigen telecommunications

BT Selects HighJump WMS Software


BT Group, a large British telecommunications services provider, has selected HighJump’s flagship warehouse management system (WMS) software to support its global supply chain operations, across BT’s multiple lines of business and for selected external customers.

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Off-loading Some Green Compliance Burdens: Can Enterprise Applications Meet the Challenge?


The European Union’s WEEE Directive requires electronics manufacturers of member states to manage and pay for electrical and electronics waste recycling. Yet some prospective business service providers are waiting for the legislation and market to mature before offering their solutions.

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Management for Next-generation Multi-service System Networks


The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has needed management of service definitions, technology has focused on element management, leaving a gap between what is desired and what is possible. If operational expenses are to be lowered, this gap must be closed.

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Second Generation IP Telephony


As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment is crucial. Second generation IPT leverages data networks, and increases productivity through voice application integration. It integrates directly with customer relationship management or enterprise resource planning systems, Lotus Notes, and Outlook, Word, and Excel, to digitally capture information for compliance and traceability.

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6 Ways You Can Benefit from Telecom Expense Management


A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of spend visibility. Further pressure to prepare the telecom function for upcoming merger activity pushed the company to find a technology that would effect immediate cost savings and long-term telecom expense management. Read more about the solution the company chose.

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SAP and SAS Partner for In-Memory Analytics


The age of strange bedfellows in the enterprise applications space seems to be upon us. At the SAP TechEd 2013 conference, SAP and SAS unveiled a strategic partnership that is expected to advance in-memory data analysis capabilities for businesses across industries. SAP and SAS will partner closely to create a joint technology and product roadmap designed to leverage the SAP HANA platform and SAS’

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Maximizing Performance of ATCA in Application-ready Platforms


Thanks to pressures in the telecom equipment manufacturing industry, application-ready platforms (ARPs) in Advanced Telecommunications Computing Architecture (ATCA) are increasingly indispensable. ARPs must provide standards-based platforms to support diverse sets of applications. The ATCA ARP provides such a platform, but in light of the ATCA specifications that define the basis for the platform, ARP implementations still present some interesting challenges.

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Dataprev Selects IFS Applications


Brazilian social security information and technology company Dataprev recently selected IFS to provide business intelligence (BI) and document management solutions. This is not a typical IFS customer profile, but this might show that IFS’s solid technology and willingness to partner with others for joint ventures can make the vendor competitive even in non-manufacturing and non-asset-intensive environments.

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T-Plan


Since 1990, T-Plan, has supplied best-of-breed solutions for testing needs—from its Test Process Management tool to its functional and load testing products. The T-Plan method and tools enable management when implementing projects in almost any industry to manage costs and business risks, and to regulate the process. The T-Plan product suite is currently installed in one hundred blue chip sites predominantly in banking and finance, insurance, utilities, and telecommunications. T-Plan is based in Cornwall, the UK.

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IDe (Integrated Development Enterprise)


Headquartered in Concord, Massachusetts (US), IDe is a provider of Internet-based development chain management (DCM) solutions. The company was incorporated in June 1998 and is focused exclusively on developing software to manage product development. The firm has clients spanning several industries including, electronics and telecommunications, consumer products, automotive, aerospace and industrial, chemicals and plastics, medical and pharmaceutical, as well as software and services.

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