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Abstract: Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of
understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear
understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first.
PubDate: 8/3/2007 6:54:00 AM
Abstract: Small and medium businesses (SMB) generally purchase integration solutions that conform to plans of their larger business partners. Their decisions are reactive, rather than proactive. Understanding the SMB market can help integration solution providers better understand SMB needs. This white paper addresses integration in the SMB market in two parts: the first deals with understanding the nature of the SMB market; the second deals with what SMB integration solutions should address.
Abstract: But now you can get the straight facts on bi in the informative white paper
understanding business intelligence and your bottom line.
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Abstract: As supply chains continue to grow in size and complexity, companies are focusing more of their energies on managing supply chain risk. While the topic is gaining prominence in boardrooms, many companies do not yet fully comprehend the risks they face. But understanding risk is the first step to managing it—and using the right IT tools can help. Learn what steps you can take to better address your supply chain risks.
Abstract: The payment card industry data security standard (PCI DSS) defines a comprehensive set of requirements to enhance and enforce payment account data security in a proactive rather than passive way. These include security management, policies, procedures, network architectures, software design, and other protective measures. Get a better understanding of the PCC DSS and learn the costs and benefits of compliance.
Abstract: A truly successful data migration project involves not only an understanding of how to migrate the data from a technical standpoint, but an understanding of how that data will be used and its importance to the operation of the enterprise.
Abstract: Understanding how a system really works is the first step toward using, improving, automating, or explaining it to others. The basic concept of a system is that it is driven by cause and effect—but there is so much more to understanding its full complexity. The best place to start is by learning how causal loop diagrams (CLDs) are used to model dynamic systems by identifying variables and causal effects.
Abstract: When a company is selecting any piece of enterprise software, there is invariably someone assigned to 'look under the hood' and evaluate the application's architecture. While this is a critical step, many organizations do not have a clear understanding of how their short and long term application needs can be directly impacted by an underlying architecture. This white paper serves as the foundation for understanding how Clientele's next generation application architecture shatters traditional enterprise software boundaries.
Abstract: In today's twenty-first century, global outsourced business world, the traditional and somewhat simplistic approaches used to measure cost for sourcing decisions of direct materials fall short.
Abstract: Multichannel retailers must be able to flawlessly execute a full range of services to engage, transact, and fulfill on Web placed orders. Hence, most successful multichannel retailers of today had to either build a complete set of the services in-house or outsource some or all of them.
Abstract: The S&OP game plans drive coordination of supply chain activities based on planning calculations. The primary coordination engine-termed the master scheduling task-generates a set of requirements data and suggested action messages, and the system supports multiple sets of requirements data for simulation purposes. Further explanation starts with a review of all demands and supplies considered by planning logic, and then proceeds to an overview of the planning calculations.
Abstract: In a somewhat simplified language, while Web services allow applications to easily exchange and reuse information, it is only when they are orchestrated (coordinated) into long-running business flows or processes that enterprises can realize their true value.
Abstract: In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make these SOA concepts vendor-independent due to their use of generally accepted standards, while BPM and BPEL would be some of the engines making the whole system work.
Abstract: When implementing a new business management system, you need to consider many factors. With advances in Web technologies and growth in broadband across the Internet, alternative deployment methods have emerged. Nowadays, you often must include the question of whether to implement the solution on premise or on demand. Find out more about these options and how your choice can impact the overall success of your solution.
Abstract: To customers bombarded with so many products and experiences, it is the brave retailer who can claim to offer anything unique by way of intelligent merchandising or customer service. So how do retailers try to hook customers with fresh, unusual, and relevant shopping experiences? Learn about the results of a global survey of 180 senior retail execs, looking at three aspects of merchandisers’ relationships with customers.
Abstract: Beyond the operational efficiencies and cost savings of an improved product audit trail, standardized GS1 barcode labels contribute to greater supply chain security by protecting against the entry of counterfeit products into a legitimate supply chain. There are many complications to having fully conforming GS1 barcode labels, however. Find out how to address these issues with five strategies for the global supply chain.
Abstract: Secure socket layer (SSL) secures data transmissions across the Internet, and is an integral part of most Web browsers and Web servers. To make an SSL connection, SSL protocol requires that a server have a digital certificate installed—which is typically signed by an independent and trusted third party to ensure its validity. Find out more about SSL and how to know if you need to deploy an SSL certificate.
Abstract: Can your company data survive double drive failure? How about multiple drive failure? Download this datasheet for an overview of the Pillar Data Systems Axiom RAID protection schemas.
Abstract: The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise, and the target market is almost exclusively business-to-business (B2B), with the individuals often being decision makers high up the corporate ladder. Find out how to reach this difficult target, with prospecting methods and tips for making more complex sales.