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Outsourcing, Applications Software
Outsourcing, Applications Software
This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include...
 

 cold calling


Is Social Media Going to Kill Sales Cold Calling?
Are you still using cold calling for sales? Do you have a strategy when approaching potential customers over the phone or is it mostly a shot in the dark? Are

cold calling  Are you still using cold calling for sales? Do you have a strategy when approaching potential customers over the phone or is it mostly a shot in the dark? Are you aware that you can use social media for sales, which has advantages over cold calling? In order to answer these questions, let’s take a look at how cold calling and social media can help you with three of the most important rules of selling. People Like to Buy—But Don’t Like to Be Sold People will reject you when you try to force them to

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Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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Outsourcing, Applications Software
Outsourcing, Applications Software
This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include...

Documents related to » cold calling

NextGen Health Care: How Technology Can Help Make Consumer-directed Health Care a Reality


Software technologies can provide a single point of entry for prospects and health plan providers to educate new or renewing prospects on the full value of each offering. Behind the scenes, these technologies can also record all prospect preferences to allow sales, marketing, advertising, and product development to benefit from more targeted offerings and personalized messaging, at greatly reduced costs.

cold calling  Assumptions & Dependencies Existing cold calling and prospecting systems used today will remain unchanged. This system provides its own reporting system and does not require integration with current reporting applications and processes. All ield representatives and agents can have laptops with web browsers for one point of access. Email can be used to deliver preference-rich sales leads to agents.   Alternatives Considered Review of typical off-the-shelf sales force automation, contact management, and Read More

Hanging on the Telephone: Antivirus Cold-calling Support Scams


Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security.

cold calling  on the Telephone: Antivirus Cold-calling Support Scams Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security. Read More

Accelerate Your Sales Performance: Seven Tips to Success


Cold calling is one of the best prospecting tools you can have in your arsenal. In this paper, you’ll learn best practices to prepare for a call, how to efficiently organize your sales team, tips on how to make a connection every time, and why the phone beats e-mail. You’ll also get great tools to measure yourself and stay organized and a list of external resources for further study.

cold calling  Seven Tips to Success Cold calling is one of the best prospecting tools you can have in your arsenal. In this paper, you’ll learn best practices to prepare for a call, how to efficiently organize your sales team, tips on how to make a connection every time, and why the phone beats e-mail. You’ll also get great tools to measure yourself and stay organized and a list of external resources for further study. Read More

Case Study: Heineken USA


Heineken USA imports, markets, sells, and distributes its premium beer products through its network of 650 beer distributors. This supply chain requires precise forecasts and meticulous planning—and an easy-to-understand forecasting tool that provides greater transparency in the collaborative forecasting process. Discover more about the benefits of the forecasting solution on Heineken’s sales and operations planning.

cold calling  Helps Heineken Serve a Cold One Heineken USA (HUSA) does not brew, bottle or package beer in the United States. The company instead imports, markets, sells and distributes Heineken along with other premium beers in its expanding portfolio through a network of nearly 650 beer distributors throughout the country. Easier said than done, this supply chain requires precise forecasts and meticulous planning. Even with breweries on the other side of the Atlantic, long brewing lead times and seasonal market Read More

Call Center Protocols: Getting Problems Solved!


Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge

cold calling  Center Protocols: Getting Problems Solved! Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge on how to resolve the issue. If the problem is Read More

Knowing Your Prospect's Influencers


A prospect is listening to many different people at the same time. While you are doing your best to influence the decision, the prospect sees you as only a single input to decision-making. Prospects listen to many, with each type of influence having a different degree of trust and therefore of influence. Understanding where you stand and how to influence the influencers can help you win.

cold calling  Your Prospect's Influencers Introduction A prospect is listening to many different people at the same time. While you are doing your best to influence the decision, the prospect sees you as only a single input to decision-making. Prospects listen to many, with each type of influence having a different degree of trust and therefore of influence. Understanding where you stand and how to influence the influencers can help you win. Trust Is Critical Everyone has outside influencers. Think about who can Read More

Software Vendor Red Flags


So you’re well on your way in terms of deploying the enterprise software. With great care and diligent planning you have assembled your team and despite your best efforts in securing resources and communicating schedules and responsibilities your Project Schedule is falling behind. You wonder if only I had selected the other vendor I wouldn’t have to be preparing this project update for first

cold calling  Vendor Red Flags So you’re well on your way in terms of deploying the enterprise software. With great care and diligent planning you have assembled your team and despite your best efforts in securing resources and communicating schedules and responsibilities your Project Schedule is falling behind. You wonder if only I had selected the other vendor I wouldn’t have to be preparing this project update for first thing tomorrow morning. There are always issues which don’t come up in the Read More

Deploying High-density Zones in a Low-density Data Center


New power and cooling technology allows for a simple and rapid deployment of self-contained high-density zones within an existing or new low-density data center. The independence of these high-density zones allows for reliable high-density equipment operation without a negative impact on existing power and cooling infrastructure—and with more electrical efficiency than conventional designs. Learn more now.

cold calling  isolating both hot and cold air streams, the high-density zone neutralizes the thermal impact that highdensity IT racks would otherwise have on traditional low-density data centers. In other words, the zone presents a room neutral load to the existing data center cooling system. Although this paper focuses on the cooling of high-density zones, it is also possible to power a zone with its own dedicated UPS and power distribution. This may be desirable in situations where the existing data center UPS is at Read More

Help Comparing and Choosing the Right Enterprise Content Management Software


Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its Enterprise Content Management (ECM) Evaluation Center, which helps project managers, consultants, and decision makers compare the most qualified ECM systems based on their own, unique priorities.

cold calling  Comparing and Choosing the Right Enterprise Content Management Software Help Comparing and Choosing the Right Enterprise Content Management Software Pittsburgh, PA (PRWEB) May 26, 2005 Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its Enterprise Content Management (ECM) Evaluation Center, which helps project managers, consultants, and decision makers compare the most qualified ECM systems based on their own, unique priorities. Software evaluation firm, Read More

9th ERP Vendor Shootout, 23-25 Feb 2011: Early-Bird Registration Specials.


The 9TH ERP VENDOR SHOOTOUT Renaissance. Grand Bohemian Hotel. Orlando, Florida Calling allmanufacturers and distributors:Take advantage ofearly-bi...

cold calling  ERP Vendor Shootout, 23-25 Feb 2011: Early-Bird Registration Specials. 9th ERP Vendor Shootout, 23-25 Feb 2011: Early-Bird Registration Specials. EARLY-BIRD SPECIALS—WIN, WIN, WIN! The 9TH ERP VENDOR SHOOTOUT Renaissance Grand Bohemian Hotel Orlando, Florida (US) Calling all manufacturers and distributors: Take advantage of early-bird registration specials by registering before January 12 and be entered in a draw to win four trips to Disney World !! Hosted by the VAR Community and moderated by Read More

Bad Customer Support Is Not a Software Problem


A couple of days ago, my laptop decided (all on its own) to jump off my desk. Lucky for me, it survived almost completely undamaged except for a broken latch, which seemed easy enough to fix. So I decided to order the replacement part and fix it myself. Since I didn’t know exactly what part I needed to order, I started by calling the vendor’s Technical Service number. I

cold calling  Customer Support Is Not a Software Problem A couple of days ago, my laptop decided (all on its own) to jump off my desk. Lucky for me, it survived almost completely undamaged except for a broken latch, which seemed easy enough to fix. So I decided to order the replacement part and fix it myself. Since I didn’t know exactly what part I needed to order, I started by calling the vendor’s Technical Service number. I described the problem and asked if the rep could tell me what part I needed, whether it Read More

They Test Web Sites, Don’t They?


RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying capability of websites and middle tier applications.

cold calling  Test Web Sites, Don’t They? They Test Web Sites, Don't They? D. Geller - June 7, 2000 Event Summary RSW Software, Inc., a business unit of test equipment giant Teradyne, Inc. (NYSE: TER), makes software that supports the testing of websites. Their lead product, the e-TEST suite, allows users to capture into a recorded script file the commands that they use to interact with a website. The script file can later be played back to perform regression testing. The same scripts can also be used for Read More

Zicam Maker Breathes More Clearly in NetSuite’s Cloud


NetSuite announced that Matrixx Initiatives has accelerated its financial processes, improved business analytics and visibility, and reduced its IT costs since implementing NetSuite OneWorld. Matrixx, headquartered in Bridgewater, New Jersey, is the maker of Zicam brand cold remedies. After it was acquired by H.I.G. Capital in 2011, Matrixx faced a costly upgrade to its outdated Oracle JD Edwards

cold calling  sales of its over-the-counter cold remedies. Matrixx has also reduced its staffing levels of finance professionals, owing in part to the faster and more efficient financials management and sales reporting achievable with the NetSuite cloud. Monthly financial close times have been cut from 12 days to 5 as Matrixx progresses towards the goal of a 3-day close. In addition, the company uses NetSuite to support its cost-efficient business outsourcing model, managing eight partner companies in the areas of Read More

ERP Vendor to Client: "You Incompetent and Clueless Fools"


The backstory: a lawsuit filed in 2008 by Alabama pet food maker Sunshine Mills over a Ross Systems ERP implementation. Fast-forward to December 3, 2010, when an Alabama jury awarded Sunshine Mills $61 million (USD) in damages ($45 million of which were punitive). From CIO.com's article about the verdict, quoting Sunshine Mills attorney Daniel McDowell: Ross Systems handled the

cold calling  Vendor to Client: You Incompetent and Clueless Fools The backstory: a lawsuit filed in 2008 by Alabama pet food maker Sunshine Mills over a Ross Systems ERP implementation. Fast-forward to December 3, 2010, when an Alabama jury awarded Sunshine Mills $61 million (USD) in damages ($45 million of which were punitive). From CIO.com's article about the verdict , quoting Sunshine Mills attorney Daniel McDowell: Ross Systems handled the training of Sunshine workers on the system, he said. In an internal Read More