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Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 2 of 2
IFS needs to bolster its brand awareness, and let the world know that they are, in fact, a real contender in the Collaborative Commerce space. Once companies

collaborative crm vendors  Part 2 of 2 Collaborative Commerce : ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 2 of 2 R. Garland - October 24, 2001 Introduction  In the early 90's, ERP came of age. Everyone had to have the functionality ERP packages promised. Since then, as Web and Internet technologies have matured, CRM on the front end, and e-Procurement and Supply Chain Management on the back end, these packages have come into their own. Now in 2001, the catchphrase is Collaborative Commerce, where we unite all Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » collaborative crm vendors


Business Intelligence Vendors
Current pure play business intelligence (BI) leaders offer the advantage of superior analytics and planning capabilities; however, enterprise resource planning

collaborative crm vendors  to multiple teams of collaborative planners around the world. The application is driven through a fairly easy-to-use Excel interface, whereby a planner may, for example, set a high-level target needed to achieve a desired profitability percentage and then let the system adjust ( spread ) the values of the chosen plan variables to achieve the goal. Planners may also add, delete, or change business assumptions and structures at will and in near real time, leveraging Excel's strong and flexible data Read More...
CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond

collaborative crm vendors  Britches: Operational, Analytical, and Collaborative CRM Are Born CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born R. Garland - August 27, 2001 A Brief (!) History of CRM  In the early 90's, paralleling the publication of Hammer and Champy's Reengineering the Corporation , there were three Northern California companies that each had similar visions of incorporating BPR (Business Process Reengineering) concepts into Front Office applications. They were set to Read More...
The Pros and Cons of Collaborative Planning
Among the promises of collaboration are real-time information sharing, the ability to maintain personalized relationships between buyers and sellers, and

collaborative crm vendors  Pros and Cons of Collaborative Planning The Pros and Cons of Collaborative Planning S. McVey - September 12, 2000 Overview The rapid advance of the Internet and related technologies are quickly turning business-to-business collaboration into a reality. Among its promises are real-time information sharing, the ability to maintain personalized relationships between buyers and sellers, and greater efficiency for all companies joined in the expanded enterprise. Unfortunately, excitement surrounding B2B Read More...
Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 2: Market Impact
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial mid-market leaders such as J.D

collaborative crm vendors  demands on the underlying collaborative product architecture and functionality, with customers remaining vendor viability cautious. A further degree of integration and convergence will likely take place between ERP, SCM and CRM applications in 2002, with SCM and CRM moving towards the transactional aspects that have until lately been the stronghold of ERP. Customers increasingly demand that these applications collaborate better with one another and with external, third-party applications. Also, the Read More...
C2 CRM


collaborative crm vendors  CRM Read More...
Pivotal CRM
Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes

collaborative crm vendors  CRM Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales force, marketing, and service automation.   Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any Read More...
Social CRM: Key Strategies and Must-have Features
Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer

collaborative crm vendors  CRM: Key Strategies and Must-have Features Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM. Read More...
Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation
Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of

collaborative crm vendors  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements Read More...
Improving CRM Investments: Optimizing the Customer Life Cycle with Intelligent Marketing Automation
Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship management (CRM) investment

collaborative crm vendors  CRM Investments: Optimizing the Customer Life Cycle with Intelligent Marketing Automation Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship management (CRM) investment. Because these strategies are synergistic, one missing piece can have an impact on the effectiveness of the other parts. Find out about the six components that can lead you to having—and using—a profitable CRM system that includes a marketing auto Read More...
Customer Perspectives on the Benefits of a Collaborative Process to Deliver Software Quality
Organizations seeking to align the software delivery process with business strategy and goals are beginning to adopt a collaborative software delivery life

collaborative crm vendors  the Benefits of a Collaborative Process to Deliver Software Quality Organizations seeking to align the software delivery process with business strategy and goals are beginning to adopt a collaborative software delivery life cycle. While not always an easy change to make, moving to a collaborative approach has clear benefits for companies and their customers. Learn how three companies improved software quality by following a collaborative approach throughout the software delivery lifecycle. Read More...
Microsoft Dynamics CRM Getting Rounded Out
With nearly 4 million users worldwide and a competitive hold in the sales force automation realm, what does Microsoft have in store for its Dynamics CRM

collaborative crm vendors  Dynamics CRM Getting Rounded Out With nearly 4 million users worldwide and a competitive hold in the sales force automation realm, what does Microsoft have in store for its Dynamics CRM offering? The vendor is seeking to provide its customers with “smarter marketing” features and a variety of social media analysis capabilities to more effectively engage their customers and deliver the most impact to their business. Get the details in P.J.’s report. Read More...
Prophet CRM
We finally believe that if you want to do CRM right, you need to do it in Outlook. The CRM solution must work the way people are working and not force them

collaborative crm vendors  CRM We finally believe that if you want to do CRM right, you need to do it in Outlook. The CRM solution must work the way people are working and not force them to log into another website or open up an entirely different CRM application. Your people are already doing 50 to 60% of their CRM activities inside of Outlook, why not just put CRM features into Outlook and that is precisely what we did. Thus Prophet CRM was born – a CRM Simplified with Outlook that your people will actually use Read More...
Nine Questions to Ask 360-system Vendors
Many organizations are searching for automated solutions to support their 360 initiatives. Fortunately, selecting vendors is a lot like making a new hire. You

collaborative crm vendors  360-system vendors,360 solution,360 initiatives,automated solution to support 360 initiatives,inspection system vendors,performance appraisal systems vendors,includes 360 degree feedback,360 vendor comparison Read More...

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