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IT Trends Lead SAP to More Precise Customer Experience Offering
Many enterprise software events that I have recently attended have discussed the intersection of the following forces and IT trends: cloud computing, the

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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » collections outsourcing trends 2010


Managing the Risks When Outsourcing Offshore
In recent years, increasing numbers of businesses have chosen to outsource their application development overseas for smaller, defined projects, or through a

collections outsourcing trends 2010  the Risks When Outsourcing Offshore In recent years, increasing numbers of businesses have chosen to outsource their application development overseas for smaller, defined projects, or through a long-term outsourcing partnership model. The main reasons for outsourcing include a desire to increase company productivity and efficiency, while simultaneously lowering operating costs in an increasingly competitive economy. But outsourcing, whether overseas or locally, comes with severe risks. Read More
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

collections outsourcing trends 2010  open source software,open source solutions,open source applications,open source vendors,software market trends,software platform,software platforms,software developers,software development,develop software,open source software development,open software development,business software,open source business software,business process Read More
Outlook for 2010
As 2009 comes to a close, we look forward to the New Year and everything trendy that it will bring. Today, TEC’s Research Analyst Round Table discusses the

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Nova Outsourcing Services
Nova offers services in C#, VB.NET, .Net 3.0, DotNetNuke (DNN), ASP.Net, Windows Forms, Web Services, SQL Server, etc. As a provider of .Net technology, it

collections outsourcing trends 2010  Outsourcing Services Nova offers services in C#, VB.NET, .Net 3.0, DotNetNuke (DNN), ASP.Net, Windows Forms, Web Services, SQL Server, etc. As a provider of .Net technology, it provides service packages for information security, enterprise infrastructure, and management processes. Read More
Exchange Server 2010 and C2C ArchiveOne: A Feature Comparison for E-mail Archiving
E-mail archiving is critical for server performance, reducing storage, compliance, and litigation support. Exchange 2010 offers basic e-mail archiving. This

collections outsourcing trends 2010  Exchange Server 2010,C2C ArchiveOne,e-mail archiving software,e-mail archiving feature comparison,e-mail archiving,migration to exchange 2010,exchange 2003 to 2010 migration,exchange 2007 to 2010 migration,exchange 2003 to exchange 2010 migration,groupwise to exchange 2010 migration,lotus notes migration to exchange 2010,exchange 2003 migration to 2010,notes to exchange 2010 migration,migration exchange 2003 to exchange 2010,migration from exchange 2003 to 2010 Read More
University of Canberra Achieves a Step Change With Offshore Outsourcing
This case study showcases the University of Canberra’s (UC) successful outsourcing story amidst an increasingly competitive education industry in Australia. A

collections outsourcing trends 2010  of Canberra Achieves a Step Change With Offshore Outsourcing This case study showcases the University of Canberra’s (UC) successful outsourcing story amidst an increasingly competitive education industry in Australia. A broad coverage and decentralized approach to administrative support, coupled with lowering student demand and increasing budget deficit contributed to UC’s diminishing performance and margins. In order to rebuild its competitiveness, increase profitability and refocus on Read More
Dedicated Offshore Outsourcing
IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and

collections outsourcing trends 2010  Offshore Outsourcing IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and provide a fixed bid to deliver the application using its current resources. IT staff augmentation: IXION will hire and staff a dedicated offshore team exclusively for your organization; you manage the software development life cycle via direct contact with an exclusive offshore project manager and access to a dedicated onshore Read More
Outsourcing Security Part 1: Noting the Benefits
Without effective security, companies risk losing money and customer trust. With good security, companies have the power to maintain stakeholder value, customer

collections outsourcing trends 2010  Security Part 1: Noting the Benefits Introduction Remember the carefree days of summer? The memories aren't so positive for many corporations hit by cyber attacks during the summer of 2001. Three especially menacing threats-CodeRed, CodeRed II, and Nimda-cost U.S. corporations more than 12.3 billion dollars. After the fall-out, one company reported it had over 60 software engineers working for a week to recover from Nimda, and it still had work to do. For many organizations, these recent Read More
Forget Speeds and Feeds-ERP Outsourcing for the Mid-market
If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the

collections outsourcing trends 2010  Speeds and Feeds-ERP Outsourcing for the Mid-market Forget Speeds and Feeds-ERP Outsourcing for the Mid-market If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Outsourcing ERP and other IT services has become a common practice for many businesses. With OneNeck, each customer solution is uniquely designed to boost the performance of existing IT systems while minimizing costs. Source : OneNeck Resources Related to Forget Speeds and Read More
2011 Trends Report: Enterprise Resource Planning (ERP)
Find out in guide to quickly fill you in on the 2011 Trends Report: Enterprise Resource Planning .

collections outsourcing trends 2010  2011 trends report enterprise resource planning erp,trends,report,enterprise,resource,planning,erp,trends report enterprise resource planning erp,2011 report enterprise resource planning erp,2011 trends enterprise resource planning erp,2011 trends report resource planning erp. Read More
Outsourcing-The Pros and Cons
Outsourcing’s in the news these days, what with the US presidential election and all, but it’s usually covered from an “is it good for us” angle—where “us” is

collections outsourcing trends 2010  The Pros and Cons Outsourcing’s in the news these days, what with the US presidential election and all, but it’s usually covered from an “ is it good for us ” angle—where “us” is the American people or the national economy. But how about you? Is it good for your organization? I’m interested in your current perspective on outsourcing—please let me know what you think by responding to the poll at the bottom of this blog post. I’ll let A.B. Maynard, TEC’s outsourcing analyst, Read More
The Impact of Technology on Cost in Business Process Outsourcing
Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant

collections outsourcing trends 2010  Impact of Technology on Cost in Business Process Outsourcing Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. A diligent assessment of BPO needs to address several cost components that are not included in the provider’s total contract value (TCV)—components which are often overlooked by buyers. Read More
Best Practices Managing Mobile Telecom Services for 2010
This report was drawn from a series of six webinars that Comview commissioned from the fall of 2009 to spring 2010. The material presented here is like a

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Trends Affecting Manufacturers and ERP Part Three: Four More Trends
The evolution of ERP systems has been driven by the emergence of new business practices and information technologies. These have been supported by the growing

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