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Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start
In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication

comcast technical support  such as Verizon, AT&T, Comcast and others around the globe are under pressure to deliver solutions built with groundbreaking technology New competitors continue to emerge, causing even more disruption. The pace of mergers and acquisitions among CSPs has been strong for many years and that pace is likely to continue. In addition to changes in formal corporate structure, the competitive landscape for communications companies is impacted by constantly changing and less formal content and service Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » comcast technical support


Compaq Partners with Red Hat in Linux Support Deal
Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

comcast technical support  compac,compag,compaq,difference between free software and open source,free and open source,free and open source software,open source,open source and free software,open source development,open source software,perspectives on free and open source software,presario,red hat backup software,red hat linux software,red hat software Read More...
Active Escrow: The Technical Verification of Software Source Code
The source code for mission-critical software products is almost never provided to users by the supplier. All the end-user has is a copy of the compiled source

comcast technical support  Escrow: The Technical Verification of Software Source Code The source code for mission-critical software products is almost never provided to users by the supplier. All the end-user has is a copy of the compiled source code—in other words, the object code that can only be read and executed by the computers concerned. That’s why professional escrow is becoming an essential component of operational risk management. Read More...
True Digital Dashboards and Support Strategic Effectiveness
Digital dashboards provide visibility into key performance indicators through simple visual graphics within a browser, such as gauges, charts, and tables. They

comcast technical support   Read More...
Comprehensive Operation Support Systems and Customer Care Solution
Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy

comcast technical support   Read More...
Infrastructure Technology Support for Education
Educational success depends on positive, productive relationships among teachers, students, parents, administrators, school boards, and the larger community

comcast technical support   Read More...
Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?
Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM

comcast technical support  clarify efrontoffice,online crm,hosted crm,crm providers,microsoft crm pricing,crm companies,microsoft crm demo,crm presentation,best crm software,crm tools,crm softwares,crm systems,system crm,microsoft crm software,microsoft crm training Read More...
What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing

comcast technical support  software support and maintenance,enterprise applications,software licensing,on demand,software as a service,SaaS,information technology,IT,maintenance fees,third party service providers,open source software,maintenance agreement,help desk,reconfigure option,legacy software Read More...
‘Tis that time of the year when customer and technical support people go crazy…
This happens either because customers did not want to pay for upgrades or customizations all year long, or vendors simply ignored their clients’ needs and

comcast technical support  that time of the year when customer and technical support people go crazy… This happens either because customers did not want to pay for upgrades or customizations all year long, or vendors simply ignored their clients’ needs and requests. Christmas is the time of year when business software proves what it can really do because it’s used very close to its full potential , when sales and purchases are at a very high level. Unfortunately, customer and technical support people are caught between Read More...
How One Vendor Addresses Support and Maintenance Issues
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance

comcast technical support  One Vendor Addresses Support and Maintenance Issues Problem Setting SAP is one of the major enterprise resource planning (ERP) vendors that is addressing the concerns of its user base regarding support and maintenance (S&M) issues. These issues are detailed in a previous series on S&M: Will User Enterprises Ever Get Onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? , What Is the Value Proposition of Support and Maintenance? , Read More...
LTCH Picks Spinnaker for SAP Third-party Support
My recent blog post said that third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one

comcast technical support   Read More...
Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

comcast technical support  the Total Cost of Technical Support for Enterprise Applications Originally published - November 20, 2006 Enterprise software selection is a big decision for any organization. Licensing fees are costly, and choosing the software that matches the company’s business model can be a daunting decision. If the enterprise decides to go with a particular vendor, and the vendor does not deliver, the company will incur a large financial loss. Thus, when selecting an enterprise software solution, there Read More...
Hanging on the Telephone: Antivirus Cold-calling Support Scams
Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very

comcast technical support  antivirus software,support scams,ESET,service support scams Read More...
National Technical Systems
National Technical Systems (NTS) is an engineering services company. NTS provides testing, certifications, product design consulting services, and supply chain

comcast technical support  Technical Systems National Technical Systems (NTS) is an engineering services company. NTS provides testing, certifications, product design consulting services, and supply chain management solutions. Read More...

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