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Documents related to » commercial hvac service


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

COMMERCIAL HVAC SERVICE: productize, professional, service, Epicor, tip, hint.
5/16/2005 12:00:00 AM

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

COMMERCIAL HVAC SERVICE:
8/3/2009 3:20:00 PM

Kerridge Commercial Systems Case Study: Bathstore
In 2002, Bathstore conducted an assessment to determine if its IT infrastructure could support its growing business. At the time, Bathstore consisted of 10 branches, with a new 80,000-square-foot warehouse due to open soon after. Bathstore quickly determined that implementing a new IT system was essential. Download this case study to find out why Kerridge Commercial Systems’ K8 system turned out to be the ideal solution.

COMMERCIAL HVAC SERVICE: Kerridge Commercial Systems Case Study: Bathstore Kerridge Commercial Systems Case Study: Bathstore Source: Kerridge Commercial Systems Document Type: Case Study Description: In 2002, Bathstore conducted an assessment to determine if its IT infrastructure could support its growing business. At the time, Bathstore consisted of 10 branches, with a new 80,000-square-foot warehouse due to open soon after. Bathstore quickly determined that implementing a new IT system was essential. Download this case study to
2/17/2012 2:31:00 PM

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

COMMERCIAL HVAC SERVICE: customer service, customer expectations, business processes, customer service tips, improve customer service, definition of customer service, customer service skills, business process management, quality customer service, customer service training, customer service expectations, business process modeling, good customer service, excellent customer service, business process design, customer support services, business process mapping, business process consulting, business process software, business process improvement, business process documentation, core business processes, good customer .
11/26/2010 8:44:00 AM

The Evolution of IT as a Service
Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that characterize today‟s market, and the result is IT service providers anxious to find a new way of delivering their services. Learn about innovative IT-as-a-Service initiatives that are defining the new IT value chain of the future.

COMMERCIAL HVAC SERVICE:
1/18/2010 8:30:00 PM

Smart Software for Service-level Driven Forecasting » The TEC Blog


COMMERCIAL HVAC SERVICE: demand, demand planning, forecast, forecasting, intermittent demand, Inventory, service level, Smart Software, Smart Willemain method, SmartCollaborator, SmartForecasts, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
06-05-2013

Infor Partners with CAD Service to Enhance EAM Proposition » The TEC Blog


COMMERCIAL HVAC SERVICE: CAD Service, eam, enterprise asset management, industry watch, infor, Infor eam, OpenCAD, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-08-2013

It s the Aftermarket Service, Stupid! (Part II) » The TEC Blog
SAP for a large commercial aircraft manufacturer, expanded work with the US Navy to include planning for the entire naval aviation fleet, and successful deployments at new medical and capital equipment customers. In addition to working with the largest corporate customers, MCA also cited growing revenue in the mid-market.  With its SPO OnDemand Software as a Service (SaaS) offering , MCA hopes to bring to smaller service organizations the same capability that service leaders in the Fortune 500 are seeing

COMMERCIAL HVAC SERVICE: aftermarket service, inventory optimization, mca solutions, mca spo, multi echelon inventory, Oracle, pbl, performance based logistics, SAP, service level agreement, service planning & optimization, servigistics, sla, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
02-07-2008

Oracle Announces New Release of RightNow CX Cloud Service » The TEC Blog


COMMERCIAL HVAC SERVICE: customer experience management, CXM, industry watch, Oracle, RightNow CX Cloud Service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
13-12-2012

TEC Research Analyst Round Table: Software-as-a-Service (SaaS) » The TEC Blog


COMMERCIAL HVAC SERVICE: roundtable, SaaS, Software as a Service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-12-2009

The Exacting Needs of Metal Service Centers
General enterprise resource planning (ERP) providers that are viable companies with a solid product, typically do not meet the dimensional inventory, chemical, and physical properties requirements that are vital to the metal service industry and material converter businesses.

COMMERCIAL HVAC SERVICE: enterprise resource planning, metal centers, functionalities, materials, inventory, supply chain.
11/30/2005


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