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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center
One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC

communications articals  Communications Guide: The Business Case for Unified Communications in the Contact Center One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this Read More...
Picture Archiving Communication Systems (PACS) for the Health Care Industry
PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinician...
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Documents related to » communications articals


2011 Trends Report on Unified Communications
That's the job of unified communications and you can find outhow in 2011 Trends Report: Unified Communications.

communications articals  Trends Report on Unified Communications What ever happened to the good old telephone? Today, there's instant messaging, video conferencing, e-mail, faxes, blog posts, Facebook, Twitter, mobile devices, and more. How do you unify them in a coherent, consistent interface so your people can collaborate in more efficient and powerful ways? That's the job of unified communications (UC)—and you can find out how in 2011 Trends Report: Unified Communications . From the expansion of cloud-based UC offerings, to Read More...
Strategic Communications, Inc.
Strategic Communications (StratComm) is a management and content development company. Content StratComm specializes in includes training, skill assessments, and

communications articals  Communications, Inc. Strategic Communications (StratComm) is a management and content development company. Content StratComm specializes in includes training, skill assessments, and editorial services. Read More...
Leavitt Communications


communications articals  Communications Read More...
Level 3 Communications


communications articals  3 Communications Read More...
A Customer Success Story: Real-time Remote Workforce Enablement
Cox Communications, a leading cable provider, needed to find a way to centralize the IT requirements of its customer support team. With over a hundred users

communications articals  Remote Workforce Enablement Cox Communications, a leading cable provider, needed to find a way to centralize the IT requirements of its customer support team. With over a hundred users, its challenge was to move from single desktop applications to a centralized server which would offer many concurrent instances of the application—and minimize the cost. By deploying a virtualization solution, Cox realized a return on investment (ROI) of 300 percent. Read More...
Introduction to QLogic InfiniPath InfiniBand Adapters
“The lower the communications latency, the faster the time-to-solution.” This truism, though logical and truthful, is only useful to IT managers if it is

communications articals  Adapters “The lower the communications latency, the faster the time-to-solution.” This truism, though logical and truthful, is only useful to IT managers if it is accompanied by suggestions targeting ways to reduce communications latency. But help is here: a single-chip application-specific integrated circuit (ASIC), optimized for communications patterns typically found in HPC applications, makes this truism ring truer. Read More...
2011 Trends Report: Unified Communications
As a set of products that provides a consistent, unified user interface and experience across multiple devices, unified communications (UC) is poised to become

communications articals  Trends Report: Unified Communications As a set of products that provides a consistent, unified user interface and experience across multiple devices, unified communications (UC) is poised to become more widespread in the enterprise. How will IM, video, telephony, and other elements of UC change in the coming year? In this guide, experts Jon Arnold, Mike Barnes, Nicole Hayward, Dave Michels, and Blair Pleasant share their predictions for unified communications. Read More...
Unified Communications Guide: Staying On-Premise or Going to the Cloud
Whether your company has recently migrated from legacy telephony to VoIP or whether it has been on the VoIP path for some time, consideration of unified

communications articals  Communications Guide: Staying On-Premise or Going to the Cloud Whether your company has recently migrated from legacy telephony to VoIP or whether it has been on the VoIP path for some time, consideration of unified communications UC makes sense. While some businesses will be perfectly happy moving over to VoIP, others will want the richer set of benefits that come with UC. Once the decision to go with UC has been made, businesses have to choose between retaining their premise-based environment for Read More...
Uncomplicating Unified Communications for SMBs
Unified communications (UC) has been making its way into the enterprise for years, but uptake has been slower in the SMB space. Many SMBs are concerned that UC

communications articals  Unified Communications for SMBs Unified communications (UC) has been making its way into the enterprise for years, but uptake has been slower in the SMB space. Many SMBs are concerned that UC is too expensive, too difficult to set up and maintain—or, worse, they are simply baffled by UC and its benefits. This white paper demystifies UC so that SMBs can gain a competitive advantage and differentiate themselves in a marketplace once dominated by large enterprises. Read More...
IP Phone Buyer’s Guide
Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with

communications articals  Internet Telephony , IP Communications , IP PBX , IP Phone Service , IP Phones System , PBX Phone , PBX Telephone Systems , Telephone System , Voip , Voip Communications , Voip Systems , Voip Telephone Systems , Wireless Voip Phone . Learn what IP phone systems are on the market and understand what issues you should consider before choosing the right one for your enterprise. Contents Executive Summary IP Phones Overview Market Overview The Benefits of IP Phones Basic Features Cost Checklist Conclusion Read More...
Customer Value Enhancement: Linking Strategy and Operations for Better Loyalty and Margins
Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long

communications articals  Margins Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long-term customer relationships. But how does one go from lofty goal to measurable results? Customer value enhancement (CVE) is a predictive approach to linking front- and back-office functions through advanced business intelligence (BI) and analytics. Find out more. Read More...
Bay Street Group LLC
Bay Street Group LLC provides research, marketing, consulting, communications, publishing, and digital media. The company works with the professional tax

communications articals  provides research, marketing, consulting, communications, publishing, and digital media. The company works with the professional tax, finance, and accounting industries. Read More...
IP Phone Features That Will Make Your Life Better
Voice over Internet provider (VoIP) solutions are appealing for companies, but many haven’t yet discovered the perks of IP phones. Price is one factor in this

communications articals  Internet Telephony , IP Communications , IP PBX , IP Phone Service , IP Phones System , PBX Phone , PBX Telephone Systems , Telephone System , Voip , Voip Communications , Voip Systems , Voip Telephone Systems , Wireless Voip Phone . What you should look for in an IP phone and how it can help boost productivity and ease of use, as well as impress your employees. VoIP has plenty of mainstream appeal for business, but many companies have yet to discover the perks of IP phones. In fact, research firm Read More...
A Short Guide to a Faster WAN
Wide area networks (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners

communications articals  of businesses, enabling effective communications within the organization and with customers, partners, and suppliers. As more bandwidth-intensive applications are added to the mix, these networks are expected to handle the extra load—which can decrease its performance. Ensuring WAN usage is well-managed eliminates unwanted traffic and accelerates business activity. Read More...

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