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Documents related to » communications articals


Focus Experts Guide: Unified Communications
The term

COMMUNICATIONS ARTICALS: Focus Experts Guide: Unified Communications Focus Experts Guide: Unified Communications Source: Focus Research Document Type: White Paper Description: The term unified communications (UC) is prone to market confusion, as it is often misapplied by vendors and misused by analysts. The goal of this Experts’ Guide is to get past the technology conundrum and marketing hype, in order to offer a clearer understanding of UC essentials, including essential advice on how to analyze your UC needs, and a
6/13/2012 10:24:00 AM

2011 Trends Report: Unified Communications
As a set of products that provides a consistent, unified user interface and experience across multiple devices, unified communications (UC) is poised to become more widespread in the enterprise. How will IM, video, telephony, and other elements of UC change in the coming year? In this guide, experts Jon Arnold, Mike Barnes, Nicole Hayward, Dave Michels, and Blair Pleasant share their predictions for unified communications.

COMMUNICATIONS ARTICALS: 2011 Trends Report: Unified Communications 2011 Trends Report: Unified Communications Source: Focus Research Document Type: White Paper Description: As a set of products that provides a consistent, unified user interface and experience across multiple devices, unified communications (UC) is poised to become more widespread in the enterprise. How will IM, video, telephony, and other elements of UC change in the coming year? In this guide, experts Jon Arnold, Mike Barnes, Nicole Hayward, Dave Michels, and
7/29/2011 3:15:00 PM

Why Businesses are Adopting Unified Communications
In 2011 Trends Report: Unified Communications, learn how advances in technology are making it easier and more economical to integrate communication...

COMMUNICATIONS ARTICALS: Businesses are Adopting Unified Communications Why Businesses are Adopting Unified Communications Business communications come in many forms these days. The challenge is to interconnect them to make your company more efficient and productive. That s where unified communications (UC) come in. In 2011 Trends Report: Unified Communications , learn how advances in technology are making it easier and more economical to integrate communications channels like the telephone, social media, teleconferencing, instan
12/2/2011 1:00:00 PM

Uncomplicating Unified Communications for SMBs
Unified communications (UC) has been making its way into the enterprise for years, but uptake has been slower in the SMB space. Many SMBs are concerned that UC is too expensive, too difficult to set up and maintain—or, worse, they are simply baffled by UC and its benefits. This white paper demystifies UC so that SMBs can gain a competitive advantage and differentiate themselves in a marketplace once dominated by large enterprises.

COMMUNICATIONS ARTICALS: Uncomplicating Unified Communications for SMBs Uncomplicating Unified Communications for SMBs Source: Ziff Davis Document Type: White Paper Description: Unified communications (UC) has been making its way into the enterprise for years, but uptake has been slower in the SMB space. Many SMBs are concerned that UC is too expensive, too difficult to set up and maintain—or, worse, they are simply baffled by UC and its benefits. This white paper demystifies UC so that SMBs can gain a competitive advantage and
8/17/2012 1:29:00 PM

SAP Business Communications Management Rapid-deployment Solution for Improved Customer Service
Contact center solutions are often rigid and hardware based, making it difficult and expensive to respond effectively to customer needs. An effective response leverages all of your organization’s expertise to deliver an effective customer experience. This paper discusses a comprehensive solution that provides an advanced, all-IP contact center communications solution.

COMMUNICATIONS ARTICALS: SAP Business Communications Management Rapid-deployment Solution for Improved Customer Service SAP Business Communications Management Rapid-deployment Solution for Improved Customer Service Source: SAP Document Type: White Paper Description: Contact center solutions are often rigid and hardware based, making it difficult and expensive to respond effectively to customer needs. An effective response leverages all of your organization’s expertise to deliver an effective customer experience. This paper
3/15/2011 10:49:00 AM

Customer Value Enhancement: Linking Strategy and Operations for Better Loyalty and Margins
Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long-term customer relationships. But how does one go from lofty goal to measurable results? Customer value enhancement (CVE) is a predictive approach to linking front- and back-office functions through advanced business intelligence (BI) and analytics. Find out more.

COMMUNICATIONS ARTICALS: Description: Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long-term customer relationships. But how does one go from lofty goal to measurable results? Customer value enhancement (CVE) is a predictive approach to linking front- and back-office functions through advanced business intelligence (BI) and analytics. Find out more. Customer Value Enhancement: Linking Strategy and Operations for Better
9/1/2010 3:14:00 PM

Unified Communications Meets VoIP: A Marriage Made in Heaven
Unified Communications Meets VoIP: a Marriage Made in Heaven. Find Free Blueprint and Other Solutions to Define Your Acquisition In Relation To Unified Communications and VoIP. Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

COMMUNICATIONS ARTICALS: Unified Communications Meets VoIP: A Marriage Made in Heaven Unified Communications Meets VoIP: A Marriage Made in Heaven Source: AVST Document Type: White Paper Description: Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and
4/18/2008 2:48:00 PM

Orion


COMMUNICATIONS ARTICALS: ORION is an end-to-end software-as-a-service (SaaS)-based software application and deployment platform that provides full enterprise resource planning (ERP) functionality coupled with customer relationship management (CRM) and supply chain management (SCM) features.

Cash Converters Canada Inc.
Cash Converters was utilizing an earlier version of Maximizer to track contact details, basic phone notes and other communications. With its small team of sales, marketing, accounting and operations managers that managed the day-to-day operations of the business and its franchisees, the team began working out of the office more and more often. To assist them with this, they needed a solution that worked seamlessly with their business structure and processes, allowing them to work with updated information whether they were working at the office, at home or on the road.

COMMUNICATIONS ARTICALS: phone notes and other communications. With its small team of sales, marketing, accounting and operations managers that managed the day-to-day operations of the business and its franchisees, the team began working out of the office more and more often. To assist them with this, they needed a solution that worked seamlessly with their business structure and processes, allowing them to work with updated information whether they were working at the office, at home or on the road. Cash Converters Canada Inc.
4/29/2005 9:33:00 AM

MCI WorldCom: “It’s not an age, it’s an attitude”
Staking its claim as the preeminent communications company for the digital generation, MCI WorldCom announced a major initiative to build upon its advanced global data and Internet services. On April 13, 2000, President and Chief Executive Officer Bernard J. Ebbers unveiled the new vision and plans for the future of the company.

COMMUNICATIONS ARTICALS: assets, experience in data communications and Internet operations, as well as 77,000 employees. The company unveiled its vision for providing a range of services for both emerging and established e-companies, and existing brick-and-mortar companies who are adding e capabilities to become click-and-mortar companies. The services are part of five core service sets, which include network and access, hosting, an e-business toolkit, turnkey web solutions, and custom web solutions. The initiative
5/10/2000

Mobile Unified Communications &Collaboration (UCC): The CIO’s Guide
Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications capabilities into a single system, while mobile devices keep an increasingly mobile workforce connected to each other and to business processes from just about anywhere. But choosing the right mobility component for UCC becomes critical. Here’s what to consider when making your choice.

COMMUNICATIONS ARTICALS: Mobile Unified Communications &Collaboration (UCC): The CIO’s Guide Mobile Unified Communications &Collaboration (UCC): The CIO’s Guide Source: BlackBerry Document Type: White Paper Description: Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications capabilities into a single system, while mobile devices keep an increasingly mobile workforce connected to each other and to business processes from just
12/27/2012 3:06:00 PM


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