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 communications control

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

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Compare Software Solutions

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Outsourcing--IT Infrastructure RFI/RFP Template

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Documents related to » communications control

Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

communications control  or mobile device. Unified communications adds real-time call control, collaboration, media handling, and further integration of voice and data applications. Additionally, UC systems provide real-time call control and call completion applications including find-me/follow-me services, automated call return capabilities, missed call log with call return capabilities, and outbound dialing from groupware contacts or personal address books. With UC, users can access their groupware calendar to accept or reject Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

communications control  continuity of our voice communications and eventually acquire advanced capabilities of strategic benefit, though our unique combination of geographic coverage and scale may allow us to realize overall raw cost savings. There will be four specific phases, each with its own specific objectives. Investing more time, effort, and attention in earlier phases will lower the overall costs and increase the value to our organization. The phases are planning and assessment, pre-deployment testing and implementation, Read More

AuraPortal BPMS


AuraPortal Business Process Management Suite (BPMS) is a Web-based enterprise business management software suite consisting of six products: BPM: Business process management—process automation with no programming required. Intranet: Network for internal and external communications. Document Management: Creation and administration of all documents in all formats. Content Management: Dynamic creation, administration, and publishing of content and Web pages. Online Commerce: Creation and automatic administration of virtual shops on the Internet for sales and payment control of products and services offered by the enterprise. Business Rules: A powerful and user-friendly system for defining business rules and executing them automatically through the BPM process. AuraPortal supports industry standards such as business process modeling notation (BPMN) adopted by the Object Management Group (OMG) and is currently available in 10 different languages. The platform provides an enterprise-wide or departmental solution for the complete management of business processes.

communications control  for internal and external communications. Document Management: Creation and administration of all documents in all formats. Content Management: Dynamic creation, administration, and publishing of content and Web pages. Online Commerce: Creation and automatic administration of virtual shops on the Internet for sales and payment control of products and services offered by the enterprise. Business Rules: A powerful and user-friendly system for defining business rules and executing them automatically through Read More

“Rightsourcing” Your Wireless Asset Management


Businesses face a changing market landscape that forces continual optimization of current resources and assets to achieve results. One of the fastest growing elements in the arsenal of resources is wireless communications. Specifically, you need to consider how you utilize, maintain, and control your corporate wireless assets so that they contribute to achieving your overall company mission and vision. Find out how.

communications control  of resources is wireless communications. Specifically, you need to consider how you utilize, maintain, and control your corporate wireless assets so that they contribute to achieving your overall company mission and vision. Find out how. Read More

The Return on Investment of IP Telephony Management


Managing a newly deployed voice over Internet protocol (VoIP) integration project is not as easy as some IT managers believe it to be. Delivering voice traffic over the IP network is time-consuming, and requires the right tools and a proper budget. To fully understand the costs associated with IP telephony implementation, businesses must first conduct a thorough evaluation of their management options—prior to deployment.

communications control  Protocol | Internet Protocol Communications | Internet Protocol Database | Transmission Control Protocol | Authenticated Internet Protocol | IP Internet Protocol | IP Internet Protocol Suite | IP Voice Over Internet Protocol | IP Embedded Internet Protocol | IP Internet Program Protocol | IP Internet Official Protocol | IP Reset Internet Protocol | IP Internet Protocol Information | IP Internet Service Provider | IP User Datagram Protocol | IP Network Protocol | IP Transmission Control Protocol | IP Inter Read More

Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM


Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company, Sugar 6 (latest version), and social customer relationship management (SCRM). In this first up close and personal blog post, Martin will discuss what made Sugar CRM the most successful open source CRM product and one of the best CRM products

communications control  Schneider, Senior Director of Communications at SugarCRM Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company, Sugar 6 (latest version), and social customer relationship management (SCRM). In this first up close and personal blog post, Martin will discuss what made Sugar CRM the most successful open source CRM product and one of the best CRM products in the market. Q: Could you please summarize the Read More

CORTEC Fluid Control Finds "Black Gold" with Infor ERP Visual


In researching a new system, CORTEC considered five ERP products, but selected Infor ERP VISUAL for several reasons. CORTEC serves oil and gas production companies as well as drilling contractors with specialized equipment and services, and needed a fully integrated systeme to maintain the aggressive pace of customer demands.

communications control  Fluid Control Finds Black Gold with Infor ERP Visual In researching a new system, CORTEC considered five ERP products, but selected Infor ERP VISUAL for several reasons. CORTEC serves oil and gas production companies as well as drilling contractors with specialized equipment and services, and needed a fully integrated systeme to maintain the aggressive pace of customer demands. Read More

How Software Test Management Tools Can Help You Plan, Control, and Evaluate


Software developers need a powerful tool to control and plan the quality of their software applications. With a solution that offers project analysis, testing, and bug administration, you have options that can help increase the quality of your software products. Read about a software test tool that has administrative functions to help you more effectively plan, control, and evaluate your software as it’s developed.

communications control  Software Test Management Tools Can Help You Plan, Control, and Evaluate Software developers need a powerful tool to control and plan the quality of their software applications. With a solution that offers project analysis, testing, and bug administration, you have options that can help increase the quality of your software products. Read about a software test tool that has administrative functions to help you more effectively plan, control, and evaluate your software as it’s developed. Read More

Making Sense of Unified Communications: Five Decision-making Strategies


If you are considering unified communications (UC) now, chances are you are already using voice over Internet protocol (VoIP), and presumably that has been meeting your expectations. Whereas VoIP is a singular mode of communication, UC covers multiple modes and will accommodate new ones as they come along.

Download "Making Sense of Unified Communications: Five Decision-making Strategies" to learn about the current state of UC and five key trends, along with five strategies to help your IT department make the right choices.

communications control  you are considering unified communications (UC) now, chances are you are already using voice over Internet protocol (VoIP), and presumably that has been meeting your expectations. Whereas VoIP is a singular mode of communication, UC covers multiple modes and will accommodate new ones as they come along. Download Making Sense of Unified Communications: Five Decision-making Strategies to learn about the current state of UC and five key trends, along with five strategies to help your IT department make Read More

Identifying Critical Change Control Failure Points


There are key systems in every infrastructure where unapproved change can pose significant business risk. These guidelines show you how to properly categorize these systems in order to identify those that have risk characteristics. By learning how to identify critical change control failure points in your infrastructure, you reduce the threat of costly downtime, potential security breaches, and compliance weaknesses.

communications control  Critical Change Control Failure Points There are key systems in every infrastructure where unapproved change can pose significant business risk. These guidelines show you how to properly categorize these systems in order to identify those that have risk characteristics. By learning how to identify critical change control failure points in your infrastructure, you reduce the threat of costly downtime, potential security breaches, and compliance weaknesses. Read More

Health eConnex: Processing In-house with Complete Remote Control


What do you do with a growing number of customers and not enough office space for workers? Health eConnex, a health care claims-processing service, found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification feature. Now employees telework, processing 75,000 claims a day with 99.5 percent accuracy. Learn how the solution helped make manual data entry a thing of the past.

communications control  eConnex: Processing In-house with Complete Remote Control What do you do with a growing number of customers and not enough office space for workers? Health eConnex, a health care claims-processing service, found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification feature. Now employees telework, processing 75,000 claims a day with 99.5 percent accuracy. Learn how the solution helped make manual data entry a thing of the past. Read More

ERP Software Selection Case Study: Titan Flow Control Finds a Logical ERP Partner in TGI


Titan Flow Control, Inc. manufactures check and butterfly valves, pipeline strainers, pump products, fabricated designs, and accessories for industrial and commercial use. In 2008, Titan launched an enterprise resource planning (ERP) selection process to find a system that would meet its requirements for growth. Download this case study to learn about the benefits Titan experienced after selecting TGI's Enterprise 21 ERP software.

communications control  Software Selection Case Study: Titan Flow Control Finds a Logical ERP Partner in TGI Titan Flow Control, Inc. manufactures check and butterfly valves, pipeline strainers, pump products, fabricated designs, and accessories for industrial and commercial use. In 2008, Titan launched an enterprise resource planning (ERP) selection process to find a system that would meet its requirements for growth. Download this case study to learn about the benefits Titan experienced after selecting TGI''s Enterprise 21 Read More

Cincom Helps Cubic Defense Systems Take Control of Quality Management


Learn how Cubic Defense Systems improved their overall product quality and government compliance, while conforming to support mission-critical processes by using Cincom's integrated quality management solution.

communications control  Helps Cubic Defense Systems Take Control of Quality Management Learn how Cubic Defense Systems improved their overall product quality and government compliance, while conforming to support mission-critical processes by using Cincom''s integrated quality management solution. BEGINLYX Read More

A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

communications control  Tectonic Shift in Communications Customer Life Cycle Management Three Tenets of Amdocs'' New Go-to-Market Strategy Amdocs (NASDAQ: DOX) recently unveiled a new marketing philosophy—one so significant that it is touted as the most important development since the company went public in 1998. Amdocs is an Israel-based company that provides billing systems, customer care, and support to communications companies throughout the world. Its corporate paradigm shift aims to give companies stronger, more Read More

Kasten Consulting AG Buys Majority Share of IntellAgent Control


IntellAgent Control Corp produces and supports enterprise relationship management solutions for the Lotus Notes Domino Platform and automates sales processes.

communications control  Consulting AG Buys Majority Share of IntellAgent Control Event Summary ORLANDO, FL - January 17, 2000 - Today, Kasten Consulting AG (Kasten) Headquartered in Leverkusen, Germany, announced the purchase of the controlling interest in IntellAgent Control Corporation (ICC), a Dallas, Texas based Lotus Premier Business Partner. (Source:Kasten). Market Impact The controlling interest Kasten now has in ICC will enable Kasten to have a total CRM and customer support solution that can be sold worldwide. Read More