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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 companies that uses dss


Achieving Business Intelligence (BI) in Midsize Companies
Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding

companies that uses dss  a large degree, big companies can't avoid that complexity. They're subject to a lot of legal scrutiny, for one thing. Microsoft, for example, has to be very cautious about how its various business units interact, simply because they're almost continually sued over the results of those interactions. Midsize companies, however, can often avoid some of that complexity—and typically try very hard to do so. Midsize companies don't often have international divisions, multiple lines of business, and mergers

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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My recent series of tutorial articles entitled “Navigating Between Service Management Scylla @ Charybdis” and “The Magic Behind Planning and Executing (Optimal) Service Supply Chains” have drawn solid interest and valuable feedback. Along similar lines was the series on general workforce management (WFM) systems (i.e., not necessarily only in field service) entitled “Integrated Workforce

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Security Snafu at NetBank


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When people's lives or financial transactions are at risk, proper Security Incident handling is of extreme importance.

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Lean Operational Improvements That Last From Islands of Improvement to Enterprise-wide Excellence


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Protecting Sensitive Information in Life Sciences Organizations: Top Three Misconceptions that Put Companies at Risk


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Deliver Results That Make an Impact


Learn how IBM SPSS Data Collection Survey Reporter, a versatile reporting and visualization solution, can help derive value from customer feedback and survey research to deliver findings to decision makers. Report creators can rapidly build and deliver reports that clearly communicate findings, while report recipients gain the ability to easily drill deeper into data for more meaningful—and actionable—insights.

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An E-Commerce Company That Can Pay The Bills


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Why Business Intelligence Makes Sense for Midsize Companies


Business intelligence—or decision support—allows you to better understand, analyze, and predict what’s occurring within your company. BI turns data from financial, manufacturing, and sales systems into useful and meaningful information and then distributes it to people who need it. Midsize organizations have limited resources, so a BI solution should deliver low cost of ownership through off-the-shelf integration.

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