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CRM for Financial and Insurance Markets
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
 

 company directory uk


Vendor Spotlight: Agresso
Welcome to TEC's Vendor Spotlight series. This installment focuses on Agresso, a Netherlands-based ERP vendor now enjoying its fair share of success in North

company directory uk  the company's growth. The company reportedly spent nearly $1 million (USD) to support new users on Microsoft Office products, but a negligible amount—if any—on growth requirements for Agresso. Also, A&M was pleased that reporting sites could be updated without having to be rebuilt or disturbing core code—a result of the architecture that allows changes to be made at the GUI level. Greater Gains to Come… Agresso's ERP solution is currently in version 5.5.3, with 5.6 on the horizon. The upcoming

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Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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CRM for Financial and Insurance Markets
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...

Documents related to » company directory uk

How One Vendor Supplies Agility to Post-implementation Enterprise Systems


Agresso's information warehouse, business process, and reporting and analytics information delivery models are inextricably linked in a virtual cycle. A change in any of these core competencies automatically informs a change in the others without instilling business disruption.

company directory uk  rapid change within a company. Background information on Agresso and its product Agresso Business World (ABW) 5.5 can be found in Enterprise System and Post-implementation Agility—No Longer Necessarily an Oxymoron? . For information on the opportunity Agresso is addressing, see The Post-implementation Agility of Enterprise Systems: An Analysis and The Modelling Approach to Post-implementation Agility in Enterprise Systems . Part Two of the series Enterprise Systems and Post-implementation Agility—No Read More

To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIc)


The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current difficult economic milieu. Part II and Part IIa then analyzed the top five SaaS assumptions (misconceptions) recently outlined by Gartner. Part IIa and Part IIb also analyzed the major technical considerations that any vendor has to go

company directory uk  being a successful SaaS company is to minimize or eliminate the customer churn rate . Indeed, SaaS vendors are certainly not immune to customer attrition, especially in the time of contract renewals . Aleks said: “The cost of renewing a customer is significantly lower than the cost of signing up a new customer. If your churn rate is high, no matter how successful your sales and marketing organization is, you will never be able to achieve a significant growth unless you add new customers on top of Read More

Where Is ERP Headed (Or Better, Where Should It Be Headed)? Part 3: E-Business and Mid-Market Shakeout


This note discusses how ERP-driven e-business will have to extend well beyond providing business partners self-service portlets. It will have to allow trading partners not only order status tracking but also the enterprise plans and conditions down to plant level for more efficient two-way interaction and support. It also discusses how consolidation, mergers and acquisitions among ERP vendors is expected to intensify.

company directory uk  ., J.D. Edwards & Company , and Baan Co ., account for close to 60% of total ERP revenue. Consolidation, mergers and acquisitions are expected to intensify. Over the last two years, the ERP market became stratified into growing and profitable vendors on one side, and stagnating and non-profitable vendors on the other side. The Y2K-problem caused market slump has been particularly hard on the smaller vendors. They have the same need to expand their offerings but much scarcer resources at their disposal to Read More

Bite-sized Apps-A New Trend in Enterprise Software


TEC principal analyst P.J. Jakovljevic reviews the latest offerings from UNIT4 and SYSPRO, which appear to mark a new trend in enterprise software—small, focused, “bite-sized” applications to extend enterprise resource planning (ERP) systems. The fact that their price and footprint are well defined give them broad appeal. Read this article to learn more.

company directory uk  to deploy for a company to be able to start reaping their tangible benefits. SYSPRO’s App Store SYSPRO will shortly be delivering a new SYSPRO App Store solution that extends the vendor’s ERP solution capabilities within its partner/user community. The SYSPRO App Store will allow SYSPRO customers and partners to publish different types of digital content, not just apps. Thus, people may wish to contribute additional training material, PDF documents, and even podcasts. The idea is to enhance Read More

The Quaker Oats Company: A CHAMPS Customer Profile


Quaker Oats has been an icon in Cedar Rapids, Iowa (US) since 1901. In 1979, Quaker sought a system for the storeroom function and purchasing department, and selected CHAMPS. In 1991, the company implemented the CHAMPS maintenance management functionality. Its internal team interfaced CHAMPS with the existing accounts payable system, for seamless data transfer between the maintenance and accounting departments.

company directory uk  CHAMPS. In 1991, the company implemented the CHAMPS maintenance management functionality. Its internal team interfaced CHAMPS with the existing accounts payable system, for seamless data transfer between the maintenance and accounting departments. Read More

Better Active Directory Auditing, Less Overhead, More Power


Today's organizations, faced with stricter internal security policies and multiple regulatory compliance requirements, continue to struggle in their efforts to make Active Directory auditing simpler and more adept at fulfilling their needs. Native Windows auditing mechanisms don't meet the demands of modern businesses, and administrators are often left in the dark about significant and potentially harmful Active Directory changes. Learn how to easily improve native Active Directory auditing without making dramatic changes to your IT infrastructure in this eye-opening white paper written by renowned industry expert Don Jones.

company directory uk  Active Directory Auditing, Less Overhead, More Power Today's organizations, faced with stricter internal security policies and multiple regulatory compliance requirements, continue to struggle in their efforts to make Active Directory auditing simpler and more adept at fulfilling their needs. Native Windows auditing mechanisms don't meet the demands of modern businesses, and administrators are often left in the dark about significant and potentially harmful Active Directory changes. Learn how to Read More

Online Marketing: Choosing an Online Marketing Company


In today’s competitive marketplace, the need for effective online marketing and advertising services is more important than ever before. This white paper covers the basics of online marketing, the strategies, and the different marketing methods available today. From online advertising services to complete online marketing solutions, you’ll be informed of the options available so that you can make a sound decision when you are ready to choose an interactive marketing firm to help you promote, optimize, and advertise your Web site.

company directory uk  Choosing an Online Marketing Company In today’s competitive marketplace, the need for effective online marketing and advertising services is more important than ever before. This white paper covers the basics of online marketing, the strategies, and the different marketing methods available today. From online advertising services to complete online marketing solutions, you’ll be informed of the options available so that you can make a sound decision when you are ready to choose an interactive Read More

War On Waste Idea Company




company directory uk  On Waste Idea Company Read More

SYSPRO ERP Choice of The Brewer Company


The Brewer Company, a leading manufacturer of roofing and pavement maintenance materials, opted for SYSPRO ERP to help the move the company forward. The concise press release does not give any indication how thorough the ERP selection process was here. The selection steps were as follows: Preliminary 90–120-minute phone conversations were conducted with the 13 candidate ERP vendors.

company directory uk  Choice of The Brewer Company The Brewer Company, a leading manufacturer of roofing and pavement maintenance materials, opted for SYSPRO ERP to help the move the company forward. The concise press release does not give any indication how thorough the ERP selection process was here.  The selection steps were as follows: Preliminary 90–120-minute phone conversations were conducted with the 13 candidate ERP vendors. Brewer invited all of the candidates to the plant to observe the company’s operations, Read More

E-Business Customer Service Success at H.B. Fuller Company


Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

company directory uk  Success at H.B. Fuller Company Company Issue    H.B. Fuller Company is a global specialty chemicals manufacturer with annual sales in excess of $1.3 Billion. The company markets and manufactures thousands of products-including adhesives, sealants, and coatings-used in products ranging from automobiles to envelopes, and cereal boxes to satellites. H.B. Fuller sells to customers directly and through distributors in more than 100 countries. H.B. Fuller North America (HBF NA) is the largest division, and Read More

Case Study: An NGO-based New Zealand Company




company directory uk  An NGO-based New Zealand Company Read More

WMS Helps Vehicle Distribution Company Improve Delivery


JM Family Enterprises knew there had to be a more efficient way to organize its picking, packing, and tracking systems. Because of the specific nature of its documents, it was vital they arrive at the correct dealership on time. In order to achieve continued growth, it would need an automated system. Since implementing a warehouse management system (WMS), the company has reduced its paper processing by 80 percent.

company directory uk  Helps Vehicle Distribution Company Improve Delivery WMS Helps Vehicle Distribution Company Improve Delivery If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Cadence Logistics & Warehouse Management Software : This warehouse management system (WMS) transforms warehouse operations into fully integrated logistics and fulfillment business. By enabling a company to take orders from multiple sources, process them in real time with mobile, Read More

Publishing Company Improves Team Efficiency, Recovers Lost Revenue, and Builds Clients’ Market Share


Founded in 1989 in Richmond Hill, Ontario (Canada), Kenilworth Publishing is a full-service media company that publishes consumer and business-to-business print magazines in diverse sectors. In 1993, Kenilworth executives decided that to continue to strengthen clients’ profiles within their respective industries, they needed to implement one of the two customer relationship management (CRM) solutions on their shortlist.

company directory uk  Company Improves Team Efficiency, Recovers Lost Revenue, and Builds Clients’ Market Share Founded in 1989 in Richmond Hill, Ontario (Canada), Kenilworth Publishing is a full-service media company that publishes consumer and business-to-business print magazines in diverse sectors. In 1993, Kenilworth executives decided that to continue to strengthen clients’ profiles within their respective industries, they needed to implement one of the two customer relationship management (CRM) solutions on Read More