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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 company failure navision axapta


Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? Part Two: Challenges and User Recommendations
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may

company failure navision axapta  hasty and opportunistic (the company admits that the initially seemingly good idea of marrying CRM and analytics has never materialized). Given the idea has still been purported (see CRM Analytics Brings More Profitability ) and given some vendors' success to cross-sell real-time analytics to e.g. capture and analyze customer interaction from multiple channels, such as Siebel , PeopleSoft , E.piphany , and Pivotal , one is to wonder what was behind Applix' CRM failure, and how it will manage to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Autodesk to Bring Microsoft Business Solutions Closer to PLM


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Diversified Global Company Standardizes On SumTotal


Looking to establish global consistency and best practices in managing its employees, and to centralize its HR information and data, ALFA, a Mexican company in manufacturing and other industries, selected SumTotal’s integrated talent management platform to be its standard human capital platform across its diverse business units. See how the flexibility and configurability of SumTotal facilitated ALFA’s new HR strategy.

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Salient Management Company


Salient offers visual data discovery business intelligence solutions that fulfill the in-memory analytics promise for business and government organizations. Salient's analytical database supports prodigious amounts of data volume, velocity, and variety. Salient's visualization tools support business users and the collaborative layer democratizes the use of intelligence throughout the organization.

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Siebel Has Done It Again - This Time with Navision


Siebel Systems, the leading CRM vendor, remains the most eligible CRM bachelor. On June 21, Navision Software a/s, a Danish provider of ERP solutions for mid-sized companies, and Siebel Systems Inc. announced a worldwide agreement to deliver 'customer-focused eBusiness solutions to meet the needs of mid-sized companies'.

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Navision Software a/s: Mid-market iNvasion


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Case Study: An NGO-based New Zealand Company




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Leveraging CRM for Midsize Company Growth


Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative.

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Are Your Company Laptops Truly Secure?


The portable nature of laptops makes them particularly susceptible to all kinds of security and tracking problems. This paper discusses the strengths and limitations of laptop security, including the technology for accurately tracking IT assets, recovering missing computers, and deleting data remotely.

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Fast Growing Malaysian Manufacturing Company Chooses Epicor ERP


The company is called Feruni Ceramiche and it's in the business of manufacturing and distributing ceramic and porcelain tiles across the globe. Although it started as an outsourcing facility 11 years ago, it is now a leading supplier of ceramic products in many of the world's markets and a participant in multiple construction projects around the world. The company has demonstrated double-digit

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