Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for out there in the long run other than to find an honorable exit strategy.
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the bank foreclosure. The company had hemorrhaged money for several years, and its stock was de-listed from NASDAQ last year. During the past two months, it has further shed 75 employees, albeit at its prime, it employed 450. Its assets, including a notable customer base in Financial Services and Insurance (e.g., Citigroup, Citibank, Allstate, JP Morgan Chase, Fidelity , etc.), Retail (e.g., Bose, Gateway, Circuit City, Staples, etc.), and Telecommunications sectors (e.g., Sprint, Verizon , etc.), were