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Customer Feedback Management
Years ago, I took a job as an interviewer because I thought it would be interesting to talk to different people to find out what they thought on a variety of

company profiles templates  a survey for a company that repairs windshields, only people having or using a car will be interviewed. The responses of the interviewees who had problems with their windshield will be really relevant for the survey. And finally, detailed descriptions of what happened, how it was repaired and by whom will provide proper information, which can be then used to improve the way the company deals with its customers. Constructive: All surveys are constructive in some way. The results are usually used to increas Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » company profiles templates


AuraPortal: A BPM Vendor Worth Checking Out
AuraPortal, a new business process management (BPM) vendor, offers a solution that creates business process execution models without the need for heavy IT

company profiles templates  this module allows a company to open its own online commerce system, and easily modify and adapt it to its characteristics without needing to use external Web design companies or investing in programming. The main function of the Special Modules , generally included in the so-called “Process Patterns” (also to be explained shortly) designed by AuraPortal, is to perform specific operations for which a few employees are involved, as is the case for CRM applications. Each of these modules can be Read More...
Impressive Enterprise Resource Planning Solution Gets A Little Help From Its Friends
Despite impressive product depth and breadth (for instance, customer relationship management [CRM], workflow, traceability, and quality management are provided

company profiles templates  dictate the way the company wants to respond to the demands placed on it, can be far-reaching. The fair share logic algorithms ensure that the inventory is optimally apportioned across locations where there is insufficient inventory to supply their needs from the central warehouse. In addition, various reports allow the user to see where inventory can be re-distributed across locations, rather than placing new orders on suppliers. Inter-location orders can be automatically generated and uploaded into the Read More...
PROACTIS: The Best-kept Secret in Indirect Spend Management? - Part 2
Part 1 of this blog series introduced PROACTIS, a UK- and US-based specialist vendor of spend control and e-procurement solutions with accredited partners

company profiles templates  & Invoicing solutions, the company also recently launched PROACTIS PurchasePoint , a Web-based portal (leveraging Microsoft .NET Framework ). The portal offers Amazon - or Google -like search capabilities for content, which can be consolidated from many different areas (supplier portals, contracts, punch-outs to other sites, etc). In other words, an intuitive search capability allows users to put in a free-text requirement (i.e., “I want something”) without the use of templates, and without Read More...
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

company profiles templates  Salesforce.com claims how the company has cut e-mail traffic by 40 percent owing to these Chatter discussions.? JR : Yes, that is correct. Although we use Salesforce Content to post any permanent documents (we use it as an intranet) and then post a link from Salesforce Chatter to Salesforce Content. Doing it that way provides the best indexing and document control at this stage. PJ: People are really good at multi-tasking, but they are really bad at being orderly and doing dull things in a steady and Read More...
Case Study: An Auto Ancillary Manufacturing Company


company profiles templates  An Auto Ancillary Manufacturing Company Read More...
Case Study: A Cotton Yarn Manufacturing Company


company profiles templates  A Cotton Yarn Manufacturing Company Read More...
Case Study: Material and Labor Cost Categories Defined for Young Electric Sign Company
By implementing a job costing and enterprise resource planning (ERP) system designed for discrete manufacturing, Young Electric Sign Company (YESCO) was able to

company profiles templates  for Young Electric Sign Company By implementing a job costing and enterprise resource planning (ERP) system designed for discrete manufacturing, Young Electric Sign Company (YESCO) was able to save almost $250,000 (USD). Managers now have more accurate views of job completion and employee performance. Plus, the system’s ability to sort service contracts by region enables YESCO to be more responsive to its customers. Learn about the other benefits. Read More...
An E-Commerce Company That Can Pay The Bills
Concur Technologies added a module that handles miscellaneous payment requests to its eWorkplace suite. It seems like a small thing, but handling all those

company profiles templates  E-Commerce Company That Can Pay The Bills An E-Commerce Company That Can Pay The Bills D. Geller - May 22, 2000 Event Summary If you pop out to Staples for some of those purple folders that you need right away, you know to keep the receipt and submit a check request form. It's a simple procedure for you, but multiplied across the company, and including payments for magazine subscriptions, training courses, and dozens of other everyday expenses, the number of reports that need to be routed, approved and Read More...
Company Makes Good On B2B Collaboration
Logility recently announced financial results for the third quarter ended January 31, 2000 and seemingly escaped the market turmoil that pummeled other

company profiles templates  Good On B2B Collaboration Company Makes Good On B2B Collaboration S. McVey - March 8th, 2000 Event Summary Business-to-business collaborative planning software company, Logility recently announced financial results for the third quarter ended January 31, 2000. Corporate revenue growth achieved its highest level since a decline that began in the first quarter of fiscal 1999 (Figure 1). Although software license fees at $3.9 million dropped 3% from those reported in the second quarter, they represented a 59 Read More...
Thermoforming Company Starts ERP/MES Project with IQMS
C.W. Thomas, Philadelphia-based manufacturer of vacuum/pressure formed products, and IQMS, vendor of enterprise resource planning (ERP) and manufacturing

company profiles templates  Company Starts ERP/MES Project with IQMS C.W. Thomas, Philadelphia-based manufacturer of vacuum/pressure formed products, and IQMS, vendor of enterprise resource planning (ERP) and manufacturing execution system (MES) software, announced today that they have signed an agreement to implement several IQMS solutions: ERP software EnterpriseIQ and MES offerings that include, among other things, the shop floor control solution ShopData and production monitoring module RealTime. This packaged Read More...
Leveraging CRM for Midsize Company Growth
Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial

company profiles templates  CRM for Midsize Company Growth Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative. Read More...
Descartes Systems Group: Small Company With Large Ambition
In the increasingly competitive supply chain management marketplace, corporations either advance or are trodden underfoot. Descartes' acquisitions over the last

company profiles templates  Systems Group: Small Company With Large Ambition Descartes Systems Group: Small Company With Large Ambition S. McVey - January 26th, 2000 Vendor Summary Ontario-based Descartes Systems Group was founded at Waterloo University in 1981 as a custom software development company focusing on financial accounting applications for consumer packaged goods manufacturers. Chairman and CEO Peter Schwartz and Vice Chairman Mark Lee joined the 5-person company in 1990, which expanded to 25 people over the next Read More...
Midwest Spring Manufacturing Company
Learn how Mid-West Spring Mfg. Co., a spring manufacturing and stamping wire forming company, improved inventory accuracy by nearly 100 percent, streamlined

company profiles templates  Spring Manufacturing Company Learn how Mid-West Spring Mfg. Co., a spring manufacturing and stamping wire forming company, improved inventory accuracy by nearly 100 percent, streamlined operations, enhanced customer service, and improved intelligent analysis. Read More...

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