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Software Functionality Revealed in Detail
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 company satisfaction survey template


Intuitive Manufacturing Systems Shows Maturity in Adolescent Age Part One: Company Overview
Having reached its first decade of existence, Intuitive Manufacturing Systems, a stealth mid-market ERP provider, has long taken the plunge of rewriting its

company satisfaction survey template  Adolescent Age Part One: Company Overview Event Summary Quite opposite from playing an April Fool's trick, on April 1, Intuitive Manufacturing Systems ( www.intuitivemfg.com ), a privately held company offering enterprise resource planning (ERP) solutions for small and mid-size manufacturers, announced its ten-year anniversary. Namely, in 1994, the founders of the other ERP vendor PRO:MAN sold all interest in the company and started a new one: Intuitive. Since then, Intuitive has been offering enterprise

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

HCIMS - Help Desk RFI/RFP Template

Issue Management, Inventory and Audit, Knowledge Management, and Product Technology 

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Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

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Ten Keys for Project Success


Any project represents significant effort in terms of justifying resource allocation and expense. Project failure may not only diminish or eliminate expected benefits, but also damage existing tools and processes. There are ten key steps for project success; many of these steps occur concurrently, and are important focal points for teams and executives contemplating initiating projects.

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Best Practices for Improving Performance in Your Contact Center


In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance.

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Evaluating SaaS Solutions: A Checklist for Small and Midsized Enterprises


This paper from Saugatuck Technology discusses relevant criteria for evaluating SaaS solutions targeting small and midsize firms, and raises key questions that should be asked. It is important to ensure that a SaaS solution is well aligned with business requirements, and can accommodate change and growth. The paper also provides an evaluation template for executives to use in conducting evaluations of SaaS solutions.

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Dell Tops in Customer Satisfaction


Compaq rises, IBM falls, but Dell remains master of the desktop domain.

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Sage Mobile Device Survey Shows Interesting Findings


Sage recently announced the results of its second annual mobile device survey, which polled 1,090 small- and medium-sized businesses (SMBs) in the U.S. The results include findings about the adoption of mobile devices in the business world and what positive effects mobile device usage is providing for SMBs today.

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Distribution Company Bearings International Selects Sage ERP X3


As follows from its name, Bearings International is a distributor of a wide range of imported bearings and power transmission equipment. The company is located in South Africa and has more than 50 branches and other subsidiaries. The company has been using a number of UNIX-based legacy software applications that have been modified several times but eventually have come to the end of their tether

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Zavanti Talks to Village Building Company


The Village Building Company has been working with Zavanti International for more than 11 years. Both companies have grown significantly over those years; VBC has quadrupled in size, while Zavanti has expanded its products offering to a full range of enterprise resource planning solutions. Zavanti talks to VBC about their working relationship and why Zavanti has proven so important to VBC’s business growth.

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HCIMS - Help Desk RFI/RFP Template


Issue Management, Inventory and Audit, Knowledge Management, and Product Technology

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Customer Satisfaction Analytics for Market Metrix


GoodData supports Market Metrix customers by helping them answer key questions. They can get results immediately with a drag-and-drop interface and customize their own reports.  

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