The end of 2007, at least in the space that I cover, has certainly been "the most wonderful time of the year" for one vendor - NetSuite. True, prior to that, Deltek had a decent initial public offering (IPO) , and possibly even more important, a stellar Q3 2007 quarterly report thereafter.
However, on December 20, 2007 NetSuite Inc., a vendor of on-demand, integrated business management
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has looked pale in comparison with Salesforce.com (in terms of the current install base, number of subscribes, revenue, global coverage, brand recognition, etc.), no matter what technical achievements the aspiring company might have also delivered. NetSuite's main premise has been that Salesforce.com Enterprise Edition [ evaluate this product ], RightNow (and even Microsoft Dynamics CRM Live [ evaluate this product ]) have a fundamental flaw , which once also plagued (and fatally wounded) former Siebel (n