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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 comparison of java crm systems


Way To Go, Ross Systems!
Although Ross Systems today is merely a shadow of a once solid profitable vendor, its embattled management deserves accolades for tenacity and pulling off a

comparison of java crm systems  To Go, Ross Systems! Way To Go, Ross Systems! P.J. Jakovljevic - October 23, 2001 Event Summary On September 17, Ross Systems, Inc. (NASDAQ: ROSS), a provider of ERP and e-business solutions for mid-market process manufacturers, announced a profit of $0.4 million for its fourth fiscal quarter, which ended June 30, 2001. The results represent a $5.5 million improvement over the prior year's quarter (See Figure 1). Nonetheless, total revenues for the quarter at $11.3 million declined 31% from $16.4

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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CRM without Compromise: A Strategy for Profitable Growth


When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at the bigger picture from a customer perspective. But organizations that can build a business-centric system flexible enough to quickly respond to changing customer needs will have a sustainable competitive advantage and enjoy profitable growth for years to come.

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RTI's CRM Applications Rivals The Major League Providers


Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

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Reconnecting with Cincom Systems


Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn't the old-school client-server sales product configurator he thought it was. Since about 2005, Cincom Acquire has been Web-enabled and functionally expanded to instill knowledge into sales processes (not only into engineering processes).

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Enterprise Resource Planning Systems Audio Conference


This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a real time evaluation and selection. It then reviewed the critical differentiating ERP criteria, as well as detailed comparisons of the several major ERP vendors: SAP, Oracle, PeopleSoft, J.D. Edwards, Baan, Intentia, System Software Associates (SSA),Geac Computers, Industrial & Financial Systems (IFS), QAD, MAPICS, Symix Systems, Great Plains, and Lawson Software.

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2011 Customer Relationship Management Buyer's Guide: Innovations in CRM


Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

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QR Systems


Located in Woodbridge, Ontario (Canada) QR Systems Inc. is a privately-owned company that was established in 1999. It implements tier one ERP solutions, such as PeopleSoft, Enterprise, Enterprise One and World, offers custom software solutions, and deploys enterprise solutions for internal supply chain management, product lifecycle management, billing and J2EE Framework.

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Soaring across the Regions: A View of the Impact of the Internet on Business


The Internet offers companies the opportunity to present a commercial image independent of size and location. With this and the Internet’s ability to extend a business’s reach, it is valuable to know precisely what various Internet service providers (ISPs) offer before buying. This includes evaluating service level and support capabilities and understanding how these vary throughout the United Kingdom (UK). Find out more.

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Tacton Systems AB


Tacton Systems is a world leader in advanced sales and product configuration. Tacton develops and sells embeddable software for sales and design configuration. Tacton’s solutions redefines how product configuration is managed, making it radically simpler to design, configure and sell complex products online as well as offline. Tacton’s solutions integrate easily with surrounding systems and have standard integrations for many leading e-commerce, ERP, CRM, PDM, PLM, and CAD systems.    Tacton’s Story starts in 1987 when a group of engineers and programmers at the Swedish Institute of Computer Science were doing ground-breaking research in the field of knowledge-based systems, and the application of artificial intelligence to solve industry challenges. The researchers were convinced that there were great gains to be made by applying the principles to the field of product configuration. The research team worked in close collaboration with companies such as Ericsson, ABB, and Alfa Laval. By 1993, the group had developed a configurator for a pilot project that was causing quite a stir. Both the researchers and the Institute saw the commercial potential of what had been developed. After a further five years of prototyping and evaluation, Tacton Systems was formed as a spin-off from the research institute.   Tacton has an impressive customer roster with impressive results gained with the offered technology. Many of the customers are leading industrial manufacturers such as   Siemens, ABB, Scania, Aker and Alfa Laval. Tacton works closely with their customers, large and small, to help them revolutionize their processes, to grow, and to become more competitive.   Today Tacton is headquartered in Stockholm, Sweden, with customers and resellers across the globe.

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Phone Systems Market Primer


Get up to speed quickly and easily with the Phone Systems Market Primer.

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Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first.

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