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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 compiere compiere open source accounting crm vs verticent accounting


Soffront CRM
The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Get a shortlist of CRM solutions based on your company’s needs and characteristics. It’s fast, free, and easy—and you’ll get the results immediately. 

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CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture


To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a culture consistent with CRM can lead to a deployment strategy that is correlated with success. An interactive version of this assessment is included with this article.

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Liberty Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 1: Latest Announcements


On one hand, some archrivals (e.g., Microsoft, IBM, and Oracle) are becoming strange bedfellows, while, on the other hand, the others (e.g., Microsoft and Sun) remain set on irreconcilable differences between their technology camps. What are users to do when torn between the hype/promise of Web services and the fear of being outrun by events?

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ERP Showdown: Deltek Costpoint vs. Microsoft Dynamics AX vs. Oracle E-Business Suite


We looked at eight standard ERP modules. To eliminate any chance of bias, and to ensure a level playing field, all 3,600 criteria that make up the modules and submodules in our ERP Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.

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Top Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM




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Accounting and Financial Packages Accreditation Report: GMS Accounting Management Software


Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the best-fit service provider for their implementation needs. Based on information provided to TEC by GMS Accounting Management Software (GMS) and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.

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Maximizer CRM 12: Salesforce Automation Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report


This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.

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Merchandising Showdown! Lawson vs. Epicor/CRS vs. Aldata


Using our Merchandising Evaluation Center , we compared Lawson Software, Epicor, and Aldata Solution head-on. For the overall rankings portion, we looked at these vendor solutions in two basic configurations, with and without POS functionality. To eliminate any chance of bias, and to ensure a level playing field, all 3,072 criteria comprising all the modules and submodules in the merchandising request for information (RFI) were given equal weight and priority…

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Liberty Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 2: Comparison, Challenges, & Recommendations


The battle for the dominance in Web services has so far largely been a war of words without the clear winner yet (and not any time soon). While interoperability seems to currently be the motivation for bigger players to suspend hostilities and focus on standards adoption, the desire for domination will tempt them to weave dependencies on their products into their strategies.

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MBA Accounting Software


MBA's goal is to provide an easy to use, quality accounting software package that can help its clients track their financial status by providing up-to-date information. MBA designs its software based on the needs of customers in the small to mid-range market.  

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Sage BusinessVision Accounting


Sage BusinessVision 50 Accounting (formerly ACCPAC) is intended for high-transaction, heavy user load situations. Capturing the technological benefits of Sage BusinessVision 50 Accounting with an SQL engine, the program's eighteen integrated modules can be further enhanced with a variety of add-ons. Up to one hundred users can be supported simultaneously. In addition to new utilities in the general ledger module, Sage BusinessVision 50 Accounting is designed to be "fault tolerant," performing the reading and writing of data files under controlled conditions. System highlights include fully integrated real-time accounting, high security features, quick installation and setup for single or multiple companies, and custom up-to-the minute financial reporting.  

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Access Commerce Spices Up North American CRM Fray


In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

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Enterprise CRM Platform (ECP)


ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution.  

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Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionality and technology required to enable business processes, and how to compare vendor offerings once those requirements have been documented.

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