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Software Functionality Revealed in Detail
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Maintenance Software--Plan Ahead to Maximize CMMS Vendor Web Site Visits
For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start. There are a number of web site features

complain email  server. However, Internet users complain of slow response times, especially experienced during peak periods. About the author David Berger is with Western Management Consultants and is the founding president of the Plant Engineering and Maintenance Association of Canada. For more information call (416) 362-6863 ext. 237; email: david@wmc.on.ca or visit http://www.wmc.on.ca . Reprinted with permission from Plant Engineering and Maintenance magazine.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

complain email  details, the client will complain. Moreover, operation costs to the bank will incure if the client chooses to go into the branch instead of the website. Rate the severity for each potential failure. This is based on a scale from 1-10 where 1 is low severity and 10 is very high, resulting in serious impact on the bank?s profitability. The same rating is applied for probability of occurrence and detectability. Detectability measures the existing system?s capability to detect failure. This method of rating Read More

Usability as an ERP Selection Criteria


Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use—which puts up a barrier to receiving potential benefits. Systems with integrated search functionality and Web-like interfaces can make ERP solutions easier to use. Learn how to evaluate ERP software for its usability, so you can avoid investing in platforms that aren’t evolved toward usable and efficient interfaces.

complain email  IFS customers did not complain about these two things to the same extent as other respondents, likely because we have always worked to present a consistent user experience across our applications, and to ensure that context-sensitive information follows a user from one functional area to another. But the survey response most common to both non-IFS customers and IFS customers was that usability was hampered by difficulty in finding information and understanding how to navigate through the applications. Read More

Has KANA Gotten Its Mojo Back? - Part 1


In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service they provide. Zappos and its “Powered by Service” tagline is a crown example. Many vendors that offer customer service software solutions, especially those that bundle customer relationship management (CRM) with

complain email  his/her own way, customers complain about service inconsistency. If agents do not strictly follow company policies, error rates and compliance can become huge problems. Moreover, customer service processes are hard to understand and enforce due to their dynamic  case management  nature. Often, there is no common understanding of what the service business process is, which results in processes being buried in people’s heads. On the other hand,  business process modeling  tools are either too Read More

Application Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets


While SAP and Microsoft are concurrently partnering for certain initiatives, they are still dueling about who is bigger, better, smarter, whose user screens are prettier and more user-friendly, and so on. But the major question is whether the market and users are ultimately going to be better for it.

complain email  which certainly could not complain about royalties from 400,000 deployments (or at least acknowledgements) of Office, Exchange or Windows Server. However, the Microsoft Dynamics business applications group and the accompanying partner ecosystem probably didn't share the same enthusiasm, by any respect. To appease these constituencies, Microsoft released Microsoft Dynamics Snap applications n mid-2006. Microsoft Dynamics Snap, which, beside UI familiarity and simplicity for users, also provided in-context Read More

E-mail Encryption: Protecting Data in Transit


Secure Mail is a plug-in that integrates into Microsoft Outlook. The main functions of Secure Mail are provided in the toolbar or the menu. It’s possible to pre-assign various setup options before the software is rolled out, which can be locked so that the user can no longer change the default settings. Learn more about the main properties of Secure Mail and get an overview of the possible configurations the product offers.

complain email  mail Encryption: Protecting Data in Transit SECUDE Secure Mail enables e-mails to be sent securely across open networks. Data confidentiality is ensured through the use of encryption. Source : SECUDE International AG Resources Related to E-mail Encryption: Protecting Data in Transit : E-mail Encryption (Wikipedia) E-mail Encryption: Protecting Data in Transit Secure Email is also known as : Secure Mail Encryption , Secure Inmate Mail , Secure Instant Mail , Secure Mail Appliance , Secure Mail Client , Read More

Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know


Do-it-yourself (DIY) security can be daunting. It requires significant time, effort and expertise to maintain strong security while complying with information access and disclosure regulations. Find out how a hosted security solution can provide reliable and comprehensive security coverage for your company’s e-mail, Web, and instant messaging (IM), without requiring extensive expertise or equipment in-house.

complain email  Your Hosted Security Service Provider: What Every IT Manager Needs to Know Symantec Hosted Services uses the power of cloud computing to secure and manage information stored on endpoints and exchanged through email, Web, and IM interactions. Our hosted security services help protect against viruses, spam, spyware, phishing, DDOS attacks, directory harvest attacks, data leaks, and other organization-damaging threats. Source: Symantec Resources Related to Selecting Your Hosted Security Service Read More

Do You Want Your Apps to Talk Back to You (as a Chatterbox)? - Part 1


Let me start this blog series with one disclaimer: I am not an early adopter and I do not easily fall for any vendor’s slick marketing. At a recent large user conference, a vendor’s staffer asked me why I wasn’t already using an iPad tablet computer. That question cracked me up, since I still use an Apple’s discontinued iBook notebook (besides the fact that I might only

complain email  You Want Your Apps to Talk Back to You (as a Chatterbox)? - Part 1 Let me start this blog series with one disclaimer: I am not an  early adopter  and I do not easily fall for any vendor’s slick marketing. At a recent large user conference, a vendor’s staffer asked me why I wasn’t already using  an iPad tablet computer . That question cracked me up, since I still use an  Apple ’s discontinued iBook  notebook  (besides the fact that I might only start using the latest  tablet  bestseller Read More

Vendor Analysis: Kaspersky Anti-Virus Products Examined


Kaspersky Labs is no newcomer to anti-virus products. Headquartered in Moscow, Russia, with offices in Pleasanton, California and Cambridge, England, Kaspersky Labs has successfully branded itself as a leader in multi-platform anti-virus products. Though many IT decision makers neglect to protect their UNIX systems from viruses, research done by Kaspersky Labs indicates that Linux may be just as prone to viruses as Microsoft operating systems.

complain email  Analysis: Kaspersky Anti-Virus Products Examined Vendor Analysis: Kaspersky Anti-Virus Products Examined Featured Author - Laura Taylor - November 23, 2002 Executive Summary Kaspersky Labs is no newcomer to anti-virus products. Headquartered in Moscow, Russia, with offices in Pleasanton, California and Cambridge, England, Kaspersky Labs has successfully branded itself as a leader in multi-platform anti-virus products. Though many IT decision makers neglect to protect their UNIX systems from viruses, Read More

4OfficeAutomation, Inc.


4OfficeAutomation provides web-based email marketing and newsletter system that allow companies to create and deliver professional email newsletters. It's desktop email marketing application for Windows is a great application for sending email newsletters, creating forms, importing contacts and sending automatic follow-up emails. 4OfficeAutomation is headquartered in Carson City, Nevada.

complain email  Inc. 4OfficeAutomation provides web-based email marketing and newsletter system that allow companies to create and deliver professional email newsletters. It's desktop email marketing application for Windows is a great application for sending email newsletters, creating forms, importing contacts and sending automatic follow-up emails. 4OfficeAutomation is headquartered in Carson City, Nevada. Read More

Telligent Acquires the Messaging and Collaboration Solution Zimbra


Telligent has acquired Zimbra from VMware. According to the press release, Telligent will be merging with Zimbra and eventually change its name to Zimbra. The latter is expected to benefit from investments from Intel Capital, NXT Capital Venture Finance, BDCA, Hall Financial Group, and VMware. The leadership of the new company will be ensured by an integrated management team with Telligent's CEO

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Unwanted PopUp Ads: Intrusive Internet Advertisements


Unwanted pop-up ads are intrusive Internet advertisements that are displayed when you access web pages. This white paper provides information about different type of pop-up ads, losses they cause, how they work, and suggests key features that a good pop-up ad filter software should have.

complain email  PopUp Ads: Intrusive Internet Advertisements Unwanted PopUp Ads: Intrusive Internet Advertisements If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. MicroWorld Technologies is an advanced security solution provider specializing in AntiVirus, AntiSpam , Content Security and Network Intrusion Prevention solutions. Source : MicroWorld Resources Related to Unwanted PopUp Ads: Intrusive Internet Advertisements : Pop-up ad (Wikipedia) Read More

Analysis of Virgin Net's Hacker Scare


The Company only operates in England and claims the break-in attempts were only to specific and contained areas.

complain email  of Virgin Net's Hacker Scare Event Summary LONDON (AP) - Thousands of Virgin Net e-mail users were given new passwords after the company uncovered a potential security breach. Market Impact More than 170,000 registered Virgin Net e-mail users were handed an interruption of service following the discovery of a hacker attempting to access Virgin's network. The company only operates in England and claims the break-in attempts were only to specific and contained areas. The company has issued apology Read More

SAP SeeWhy Acquisition Complements hybris and Adobe Offerings


SAP recently announced plans to acquire SeeWhy, a Boston-based behavioral marketing software company, whose solutions provide real-time 1-to-1 marketing campaigns based on individual customer behaviors. These personalized marketing solutions should complement the commerce platform of hybris, which SAP acquired last year.

complain email  industry watch, e-commerce, omni-channel, retail, marketing, crm, bi, analytics, SeeWhy, SAP Read More

Response Management: Enabling a Demand-driven Supply Network


Customer and commercial demands are changing the way manufacturers manage their positions in the supply chain. The financial impact on a company that is unable to respond to change can be crippling, especially in a global market. Learn about the benefits of using a response management process, so you can access live data from multiple systems across various locations—for more intelligent and empowered decision making.

complain email  Management: Enabling a Demand-driven Supply Network Response Management: Enabling a Demand-driven Supply Network If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Kinaxis™ RapidResponse™ represents a new paradigm in supply chain management critical in this new era. Unlike disparate legacy supply chain planning systems built around black-box optimization technologies and used by a small number of highly trained experts, Read More