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Software Functionality Revealed in Detail
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The Wizardry of Business Process Management - Part 1
The business process management (BPM) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In

complain letters  Wizardry of Business Process Management - Part 1 The business process management (BPM ) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In fact, almost all leading BPM vendors have been buzzing about their unprecedented growth and profitability, especially amidst the ongoing economic drought. It is truly difficult to argue against the need for companies from all walks of life to improve their business processes. Doing better,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » complain letters

Advice Regarding Exempt Employees’ Salaries And Discipline


Periodically the US Department of Labor (DOL) issues opinion letters which can be official rulings or interpretations regarding the Fair Labor Standards Act (FLSA). Recently, the DOL issued two letters regarding deducting damages from exempt employees’ salaries and requiring exempt employees to work a certain schedule or make up hours. But what do they mean for you as an employer?

complain letters  Regarding Exempt Employees’ Salaries And Discipline Periodically the US Department of Labor (DOL) issues opinion letters which can be official rulings or interpretations regarding the Fair Labor Standards Act (FLSA). Recently, the DOL issued two letters regarding deducting damages from exempt employees’ salaries and requiring exempt employees to work a certain schedule or make up hours. But what do they mean for you as an employer? Read More

How Global Trade Management Can Assuage Your International Trade Worries


Globalization has lost its novelty. For most goods-driven enterprises it has become a matter of fact, just to stay in the game. However, the level of complexity that doing business globally entails can be daunting for professionals in charge of overseeing the supply chain—especially when the business needs to be nimble to keep ahead. Nimble can be painfully complex, but it doesn’t have to be

complain letters  Global Trade Management Can Assuage Your International Trade Worries Globalization has lost its novelty. For most goods-driven enterprises it has become a matter of fact, just to stay in the game. However, the level of complexity that doing business globally entails can be daunting for professionals in charge of overseeing the supply chain—especially when the business needs to be nimble to keep ahead. Nimble can be painfully complex, but it doesn’t have to be difficult. That’s where global trade Read More

JDA FOCUS 2010 Impressions - Part 2


Part 1 of this blog series talked about my attendance of the JDA FOCUS 2010 conference on the heels of the recent merger between JDA Software (NASDAQ: JDAS) and i2 Technologies. The article first discussed the different geneses and cultures of the two merging parties. One major outcome of the conference was JDA’s unveiled plan to converge most of its existing and acquired

complain letters  shelf. Retailers would then complain of lost sales, but would still want more products and  market development funds (MDF)  pushed out from their manufacturers. The unfortunate results of these practices have been misaligned inventories within customer regions, stock-out problems in the highest selling market, and, conversely, excess obsolete markdown inventory in slow markets. JDA recommends the following five imperatives for achieving shelf-aware store-level  plan-o-gram (POG )-based collaboration: Read More

Maintenance Software--Plan Ahead to Maximize CMMS Vendor Web Site Visits


For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start. There are a number of web site features one should examine in order to maximize web site visits. Reprinted with permission from Plant Engineering and Maintenance magazine.

complain letters  server. However, Internet users complain of slow response times, especially experienced during peak periods. About the author David Berger is with Western Management Consultants and is the founding president of the Plant Engineering and Maintenance Association of Canada. For more information call (416) 362-6863 ext. 237; email: david@wmc.on.ca or visit http://www.wmc.on.ca . Reprinted with permission from Plant Engineering and Maintenance magazine. Read More

The Lexicon of CRM - Part 1: From A to I


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

complain letters  crm software,analytical crm,business process reengineering,b2b leads,hosted acd,hosted ivr,hosted contact center,outsource call center,sales leads management,sales force crm,callcenter software,leads generation,call centers,virtual call center,crm programs Read More

Quoting and Costing for Multiple Units of Measure


A common need of plastics producers is real-time shop floor production monitoring. This serves many purposes, including tracking cycles on tools or machines, data collection, precision measurement, analysis and reporting, gage management, and material usage and labor tracking.

complain letters  and Costing for Multiple Units of Measure Many Roads Lead to Quoting and Costing, in Multiple Units of Measure Most (if not all) of the plastics producers mentioned in Differing Plastic Flavors desire simplicity of estimating costs by using the system's manufacturing tables. This means the ability to quickly run a variety of different cost scenarios by indicating the quantity breaks and factoring in the data on multi-cavity and family molds, the percent of planned time expected to be used, the Read More

Web 2.0 -- "Wow!" or "So What?!"


Another buzzword (albeit not another three letter acronym [TLA]) that has slowly (or not) but surely crept into our collective mind is certainly Web 2.0. Although there have been some attempts at defining the term, such as at Wikipedia, ZDNet or TechTarget (and there are also some noble attempts of ZDNet bloggers, such as Richard MacManus or David Berlind), it is most likely that 10 different

complain letters  2.0 -- Wow! or So What?! Another buzzword (albeit not another three letter acronym [TLA] ) that has slowly (or not) but surely crept into our collective mind is certainly Web 2.0 . Although there have been some attempts at defining the term, such as at Wikipedia , ZDNet or TechTarget (and there are also some noble attempts of ZDNet bloggers, such as Richard MacManus or David Berlind ), it is most likely that 10 different folks will provide 10 different interpretations (albeit most of these will Read More

Web-based Solution Steps Out for Cohesive Retailer Sourcing


TradeStone recently announced the commercial availability of its Unified Buying Engine, a technology platform that should enable user companies to streamline all purchasing into a single view and business process.

complain letters  TradeStone,SCM,supply chain management,sourcing solutions,e-sourcing,global retail sourcing,collaborative commerce,collaborative planning,global buying platforms,Unified Buying Engine,TradeStone Suite Read More

The ROI Dilemma - Part 1 - Look at how bad you Look!


If you're going to use ROI in order to find new business or, justify your solution, be careful. ROI is a loaded gun and you might just shoot yourself.

complain letters  ROI Dilemma - Part 1 - Look at how bad you Look! The Situation I sent the CFO a letter two months ago explaining why she should consider looking at new software. I told her I would contact her at precisely 8:00AM 12 December. At that time, her Administrative Assistant told me I'm sorry, she's in a meeting. Can I take a message? Being the persistent salesperson that I am, I've called five times since. I was never able to contact her. It's now half past six on 12 February and I figure Hey, maybe she's Read More

TurtleSpice ERP! (Week 3)


The story so far: Mike Chelonia, TurtleSpice’s comptroller, has been tasked to select an ERP system by his CFO. Swamped by phone calls from software vendors and consultants, and facing pressure from his VP to short-circuit the selection process, Mike faces some tough choices. When we asked you what you would do in Mike’s shoes, you voted to pursue the creation of an ERP selection team.

complain letters  ERP! (Week 3) The story so far : Mike Chelonia, TurtleSpice’s comptroller, has been tasked to select an ERP system by his CFO. Swamped by phone calls from software vendors and consultants, and facing pressure from his VP to short-circuit the selection process, Mike faces some tough choices. When we asked you what you would do in Mike’s shoes, you voted to pursue the creation of an ERP selection team . Don’t forget, you decide the fate of TurtleSpice’s ERP selection. Cast your vote at the Read More

Data Quality: Cost or Profit?


Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy. Looking beyond general approaches and company policies that set expectations and establish data management procedures, we will explore applications and tools that help reduce the negative impact of poor data quality. Some CRM application providers like Interface Software have definitely taken data quality seriously and are contributing to solving some data quality issues.

complain letters  quality leads to customer complaints and customer defection. Therefore, it is imperative to clearly define a standard for your data requirements and how these requirements should support specific business objectives. One common affliction of data quality is a result of the fast pace of business environments. Information is constantly evolving. People are constantly moving in and out of positions, and companies continually change their contact details. These results in a number of common issues involving Read More

An Introduction to E-learning and Learning Management Systems (LMS)


Not so long ago (or, back in the early ’90s, when I was a first-year college student) there were two ways to get a post-secondary education: by attending classes at a university or college with hundreds of other coffee-stoked students, or by signing up for what used to be called “distance” learning (or even before that, “by correspondence,” as though courses consisted of a series of letters

complain letters  Introduction to E-learning and Learning Management Systems (LMS) Not so long ago (or, back in the early ’90s, when I was a first-year college student) there were two ways to get a post-secondary education: by attending classes at a university or college with hundreds of other coffee-stoked students, or by signing up for what used to be called “distance” learning (or even before that, “by correspondence,” as though courses consisted of a series of letters exchanged between the student and the Read More

Why Systems Fail - The Dead-end of Dirty Data


If your data does not reflect reality, the system can never be effective. In today’s world of collaboration, showing a trading partner dirty data is giving them the wrong message and tearing down the trust called for in a collaborating partnership.

complain letters  Systems Fail - The Dead-end of Dirty Data Introduction If your data does not reflect reality, the system can never be effective. In today's world of collaboration, showing a trading partner dirty data is giving them the wrong message and tearing down the trust called for in a collaborating partnership. What is dirty data? When reality and the data in your system do not agree, you have dirty data. It may be as simple as having 1000 units of an inventory item on the shelf and the system says you have 900 Read More