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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 complaint response letters


Geac Awakens On Its Deathbed - Part 2: Geac's Response
While Geac’s balance sheet was boosted by recent events, a more positive sign is the company’s intent to become a true software-developing vendor, not simply a

complaint response letters  Awakens On Its Deathbed - Part 2: Geac's Response Geac Awakens On Its Deathbed Part 2: Geac's Response P.J. Jakovljevic - October 18, 2001 Event Summary  On September 5, Geac Computer Corporation Limited (TSE: GAC), a struggling Canadian supplier of enterprise management software, announced that net income from continuing operations of Can$17.2 million in Q1 2002, compared to a net loss from continuing operations of Can$43.2 million during the first quarter of the previous year. While it may seem

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Documents related to » complaint response letters

ECM vs. EIM


The IT industry is constructed of three-letter acronyms (TLAs). However, the total number of possible three-letter abbreviations using the 26 letters of the alphabet is only 17,576. This explains the stars-wearing-the-same-dress types of incidents in the IT world. When Sherry Fox discussed ECM and EIM, the acronyms represented enterprise compensation management and enterprise incentive management

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Today's IT Spending and Enterprise FOSS


Making the blog rounds today: points about enterprise software purchasing in response to poor economic conditions. I'm thinking about the relationship to free and open source (FOSS) enterprise systems as well as the pricing and priorities companies are facing in terms of their means for purchasing and implementing things like ERP systems. Curt Monash's NetworkWorld.com article predicted a rocky

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At Your Fingers: the Real-Time Value of BI


Learn how real-time or near real-time analytics can help you accelerate business insight and shorten customer response times in At Your Fingers: ...

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Customer Bill of Rights eBook


Interactive voice response (IVR) technology allows a computer to interact with customers using voice and dual-tone multi-frequency (DTMF) tones via a keypad.

IVR can be invaluable to an organization, but the customer experience is crucial. Improving the customer experience means an enterprise can improve customer retention, improve customer satisfaction, and increase cross-selling and up-selling.

Download this eBook to learn ten factors that customers should expect and companies need to provide for a successful self-service IVR implementation. They include setting clear expectations, transferring callers correctly, remembering the customer, and respecting callers’ time.

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E*Trade Ignores Private Security Warning, But Public Hullaballoo Gets Response


E*Trade was notified about a cookie vulnerability in August, but the correction wasn't made until after the problem became public.

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SSL123 - Domain Validated SSL Certificates Capable of 128-bit Encryption


thawte now offers an SSL certificate, which is issued within minutes at an affordable price—introducing SSL123. SSL123 is thawte’s response to customers’ demands for a fast turnaround, SSL certificate. So, here it is, a cost effective thawte digital certificate that can be issued quickly and still carries the thawte hallmark of trust. Find out what a thawte’s SSL123 certificate do for your business?

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Enterprise Incentive Management Leader's Challenges and Response


Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently expanded its service offerings by introducing two new strategic service programs both to woo customers and to survive in this emerging field.

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The Rapid Response Solution Continues to Improve


Kinaxis’s latest response management product releases deliver even more refined software system tools to help global manufacturers with capacity planning and scheduling, including monitoring and alerting, action team selection, and inventory liability reduction capabilities.

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IntegrateIT


Founded in 2001, IntegrateIT was formed in response to a market demand for unbiased enterprise resource planning (ERP) software selection guidance and consulting services. From its inception through 2003, IntegrateIT provided these services to mid-to-large-sized businesses. These services were primarily delivered by Michael J. Carlo, an ERP design specialist with a background in manufacturing and distribution.IntegrateIT is made up of business managers with manufacturing and distribution expertise. The company's service offering includes all aspects of project management, implementation, site training, and integration with legacy applications.

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