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Abstract:
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting
partners. PeopleSoft also has a new platform, a new set of products and a new surprising attitude of lambasting competition.
Further, its financial results for the second quarter (...)
Excerpt related to
complaints about peoplesoft:
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting
partners. PeopleSoft...
Published:
2000-09-05
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Abstract:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, professional service approach, etc.) to the needs of large, service-oriented enterprises, or for ‘greenfield’
sites. However, to put things in the right pers (...)
Excerpt related to
complaints about peoplesoft:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, prof...
Published:
2002-06-24
-
Abstract:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, professional service approach, etc.) to the needs of large, service-oriented enterprises, or for ‘greenfield’
sites. However, to put things in the right pers (...)
Excerpt related to
complaints about peoplesoft:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, prof...
Published:
2002-06-24
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Abstract:
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more
IT savvy business generation is prompting change, but what alternatives are out there for software service and maintenance? (...)
Excerpt related to
complaints about peoplesoft:
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more
IT savvy business gene...
Published:
2005-12-22
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Abstract:
The Nova Scotia Community College (NSCC) implemented Business Objects to create a financial reporting system that would run
in real time, as opposed to taking weeks to generate reports. However, the NSCC environment presented its own unique set of
challenges. (...)
Excerpt related to
complaints about peoplesoft:
The Nova Scotia Community College (NSCC) implemented Business Objects to create a financial reporting system that would run
in real time, as oppos...
Published:
2006-12-08
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Abstract:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, service, and customer satisfaction, will help you realize the benefits of a CRM system. (...)
Excerpt related to
complaints about peoplesoft:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, servic...
Published:
2005-02-16
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Abstract:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CRM functionality to provide advances in personalization and campaign management. (...)
Excerpt related to
complaints about peoplesoft:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CR...
Published:
2000-08-16
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Abstract:
Providers of complex products, systems, and services should view quote-to-order (Q2O) systems as enablers that can improve
competitive advantage. At the same time, users should remember that Q2O solutions are not necessarily advantageous for all
manufacturing departments or businesses. (...)
Excerpt related to
complaints about peoplesoft:
Providers of complex products, systems, and services should view quote-to-order (Q2O) systems as enablers that can improve
competitive advantage. ...
Published:
2007-11-26
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
complaints about peoplesoft:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CRM functionality to provide advances in personalization and campaign management. (...)
Excerpt related to
complaints about peoplesoft:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CR...
Published:
2000-08-16
-
Abstract:
Accurate appointment scheduling can provide great benefit to all in the supply chain through improvements in efficiency,
visibility, resource and capacity utilization, and product flow. (...)
Excerpt related to
complaints about peoplesoft:
Accurate appointment scheduling can provide great benefit to all in the supply chain through improvements in efficiency, visibility,
resource and ...
Published:
2002-06-27
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Abstract:
Optimize ERP to Meet Wholesale Distribution Challenges. Find RFP Templates to Define Your Implementation In Relation To ERP
and Distribution Challenges. Efficient procurement and sourcing. Storing and moving inventories. Attracting and retaining
customers. Such challenges have an impact on wholesale distr (...)
Excerpt related to
complaints about peoplesoft:
Optimize ERP to Meet Wholesale Distribution Challenges. Find RFP Templates to Define Your Implementation In Relation To ERP
and Distribution Challe...
Published:
2010-03-11
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Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
complaints about peoplesoft:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
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Abstract:
Find out how to lead your organization on the best path to performance improvement. We'll change your mind about enterprise
performance management. Companies require an agile enterprise performance management (EPM) strategy to ensure they have information
to support effective decisions. The more informati (...)
Excerpt related to
complaints about peoplesoft:
Find out how to lead your organization on the best path to performance improvement. We'll change your mind about enterprise
performance management....
Published:
2010-06-23
-
Abstract:
Best Practices in Extending ERP : a Buyer's Guide to ERP versus Best-of-breed Decisions. Download RFP Templates and Other
Software to Define Your Self-assessment about ERP and Best-of-breed Decisions. The trade-off between best-of-breed functionality
and ease of integration is no longer so simple. Enterpr (...)
Excerpt related to
complaints about peoplesoft:
Best Practices in Extending ERP : a Buyer's Guide to ERP versus Best-of-breed Decisions. Download RFP Templates and Other
Software to Define Your S...
Published:
2010-03-11
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Abstract:
The system supports a completely user-defined set of critical success factors for each business, business unit, or even individual
employee. (...)
Excerpt related to
complaints about peoplesoft:
... Which items are returned the most due to poor quality? How much are errors and complaints
costing us? What do our customers think about us? ...
Published:
2005-01-06
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
complaints about peoplesoft:
... Customer Service and Support Customer service and support (CSS) automates some service requests, complaints,
product returns, and information requests. ...
Published:
-
Abstract:
The Project Portfolio Management (PPM) RFP Template for Internal Departments covers industry-standard functional criteria
of PPM for Internal Departments that can help you easily gather and prioritize your business needs in a simple and categorized
excel document. More than a RFP template, it is a working (...)
Excerpt related to
complaints about peoplesoft:
... Customer Service and Support Customer service and support (CSS) automates some service requests, complaints,
product returns, and information requests. ...
Published:
-
Abstract:
The Enterprise Marketing Management (EMM) RFP Template covers industry-standard functional criteria of EMM that can help you
easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it
is a working document that serves as a knowledge base refer (...)
Excerpt related to
complaints about peoplesoft:
... whenever customer changes his or her address or places service complaints; ...
JD Edwards OneWorld integration service; PeopleSoft Application integration service; ...
Published:
-
Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
complaints about peoplesoft:
... whenever customer changes his or her address or places service complaints; ...
JD Edwards OneWorld integration service; PeopleSoft Application integration service; ...
Published: