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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 complaints examples about construction sites


Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

complaints examples about construction sites  Whether it’s through questions, complaints or click histories, customers are telling you how to improve existing products and devise new ones. Information of this type is especially valuable since it’s based on actual interactions around the product (as opposed to traditional surveys). The insight may be clues on how to bundle products more effectively or how to revamp the brochures that go into product packaging in order to answer the most frequent support questions before a customer decides to call

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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6 Reasons Why You Should Care About B2B Integration Technology


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What You Need to Know about E-learning Technology Standards Before Selecting an LMS


If you’re planning to purchase a learning management system (LMS), or upgrade your existing one, you’d better know about SCORM and AICC. Learn why it’s critical to understand e-learning standards before you buy—or you may end up with an LMS that’s both ineffective and inflexible.

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Viewpoint Construction Software


PDG Group Model 1029

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Everything You Need to Know about CDN Load Balancing


If you use multiple content delivery networks (CDNs) to serve your content, you are well aware of the benefit of quick content delivery. However, what happens if one of your CDNs goes down? Without load balancing, that fast load time can turn into downtime in an instant. Read this white paper and see how a managed DNS company can help your midsized organization achieve affordable load balance among multiple systems.

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Viewpoint Construction Software


Learn how Viewpoint Construction Software used Clientele to combine its different databases into one common customer database that is customized to fit the unique needs of the company.

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About Big Data


There may not be a consensus with respect to just how big "big data" is, but not many people will disagree that managing these huge amounts of data represents a challenge. TEC research analyst Jorge Garcia discusses the key issues surrounding big data, the different ways to manage it, and the major vendors offering big data solutions.

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Forget Everything You Think You Know About ERP


In Forget Everything You Think You Know about ERP, you'll learn how innovative vendors are rethinking ERP and offering solutions that...

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The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

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What Small Businesses Should Know about CRM


For small businesses with limited budgets and IT support, customer relationship management (CRM) has been out of reach. Until now, these small companies have missed out on the benefits provided by CRM because most applications were built for larger companies. New technology, however, has now emerged that levels the playing field for these smaller businesses by providing a fully customizable and affordable CRM system.

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Dispelling 7 Common Misconceptions about Online Backups


Are you still using tape, compact disc, or zip drives to do manual data backups? If you still don’t believe an automated online backup is the best way to protect your data, you should take a closer look. Learn what the seven misconceptions about online backups are, and why you shouldn’t worry about transferring your critical business data over the Internet—remote data backup isn’t as hard as it seems.

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