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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 components of customer profitability in insurance


New-world Value: The Strategic Impact of Business Application Suites in Today’s Corporate Environment
The concepts of return on investment (ROI) and total cost of ownership (TCO) have been used for decades in enterprise evaluations of IT investments, including

components of customer profitability in insurance  We could plug in components from different ERPs without ever having to switch to a single platform, he says. Indeed, most industry analysts and a growing number of senior executives now consider SOA to be the conduit to an impressive list of business benefits (see Figure 3, SOA Drivers, on page 7). Business Process Innovation Today's modular enterprise application platforms also carry a lower TCO than past systems. They require just one skillset to operate, no matter what module is being used. This

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » components of customer profitability in insurance

Reporting Value of IT Services with Balanced Scorecards


A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and Norton in the early 1990s, balanced scorecards provide a control system that helps ensure the right balance between different, and often times conflicting, perspectives. For example, an insurance company may increase profitability by offering incentives to claims assessors for taking a tough stance on payout, but will soon find dissatisfaction among its clients that may lead to lost business. Scorecards help ensure this balance and are an improvement over more traditional single dimension approaches that tend to be based purely on expense management and business growth.

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Critical Business Functions: Misunderstood, Underutilized, and Undervalued Part Two: Closing the Circle of Credit and A/R Management


Using credit and A/R management as a sales tool requires defining goals and measuring results. Determining the competitive landscape and using A/R management software with key features will help companies realize the full potential of credit and A/R management.

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State of the Market: HR


More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This state of the market report from TEC discusses the challenges that small to medium businesses (SMBs) face when recruiting, hiring, and managing staff. It also features information about the latest human resources information system (HRIS) offerings for the SMB market.

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Geac Gets Its Commonsense Share Of Consolidation, With Revolving Door CEOs No Less Part Two: Market Impact


Geac is now a financially conservative, stable but acquisitive organization that has remained profitable despite the general IT industry downturn. Geac’s future focus on delivering new functionality to its heartland of existing customers and industry verticals, while building out its technology to make its existing products more future-proof, seems prudent. Geac is also targeting new customers through Extensity, Comshare and other front-end applications.

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Strategic Profitability Management: An Opportunity for Finance Departments


Finance departments are uniquely qualified to lead the effort to optimize profitability because of their neutrality, numbers orientation, and analytical abilities. However, as finance departments move to implement profitability management they need to recognize the challenges they may face. This white paper discusses how to manage profitability more effectively.

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Manufacturing Strategies that Win: IT’s New Role in the Cloud


With acceptance of cloud-based strategies growing among manufacturers of all types and sizes, it’s easier than ever to make the business case for transitioning to the cloud. But beyond the cost savings and responsiveness of cloud solutions, this transition also provides new opportunities for the IT department to grow into a key role as strategic business advisor. This report includes advice on how IT can help manufacturers realize the full benefits of cloud-based solutions.

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Software-as-a-service ERP versus On-premise ERP through the Lens of Total Cost of Ownership


This IDC white paper looks at the growing applicability of software as a service (SaaS) for enterprise-level business applications, and analyzes the adoption rate and total cost of ownership (TCO) of this technological approach. Download this white paper to find out how a hosted option can drive significant cost savings, reduce initial implementation times, and bring new functionality with relative ease and convenience.

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Best Practices in Food Traceability: Be Able to Respond to Audits in Just Minutes


Today’s ever-increasing frequency and cost of food and beverage recalls harm not only the companies directly affected, but all processors in the industry. See how leading food processors are turning to innovative software solutions, like Plex Online, to develop a complete food safety management system that enables them to achieve best practices in food and beverage processing quality and a high level of traceability.

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11Ants Customer Response Analyzer


11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer.  

components of customer profitability in insurance   Read More