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Technical Staff Management Systems for the Aviation Industry
In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times

computer service brief proposal  Mexico City, as a computer technology consultant in the area of physics, arranging electronic and computing equipment for their labs. During the last six years, he has worked as a computer professor and in the aviation industry in the area of aircraft maintenance planning, where he participated in the selection of a maintenance planning solution. He was the leader of the bar code for maintenance and the airline's process development and analysis projects. He can be reached at jfsegura@avantel.net Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » computer service brief proposal


5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

computer service brief proposal  Technology and majored in computer science with a minor in business administration. Appendix V: Total Cost of Ownership Comparison 5 Year Year Total Cost of Ownership Projection for Premise-base Solution Source: Sheryl Kingstone, Yankee Group IDT CRM Conference Materials Assumptions: 30 Users - Sales; Marketing and Customer Support CRM Implementation HOSTED Cost Category Year 1 Year 2 Year 3 Year 4 Year 5 5Yr TCO User License 60,000 60,000 60,000 60,000 60,000 300,000 License Support - - - - - - Read More...
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

computer service brief proposal  field service SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Read More...
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

computer service brief proposal  Superior Customer Service through Multiple Channels Delivering Superior Customer Service through Multiple Channels With multiple new channels of communication that bypass the traditional contact center, what's the most effective way to manage your customer service? Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery . You'll discover how best-in-class companies are leveraging tools like social media, customer Web portals, live chat, SMS, technical boards and forums, Read More...
E-Business Customer Service Success at H.B. Fuller Company
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

computer service brief proposal  Business Customer Service Success at H.B. Fuller Company Company Issue    H.B. Fuller Company is a global specialty chemicals manufacturer with annual sales in excess of $1.3 Billion. The company markets and manufactures thousands of products-including adhesives, sealants, and coatings-used in products ranging from automobiles to envelopes, and cereal boxes to satellites. H.B. Fuller sells to customers directly and through distributors in more than 100 countries. H.B. Fuller North America (HBF NA) is Read More...
Dell Computer Corp.
One focused vision made Dell the world''s leading direct computer systems company, with 33,200 employees in 34 countries around the globe. One bold concept

computer service brief proposal  Computer Corp. One focused vision made Dell the world''s leading direct computer systems company, with 33,200 employees in 34 countries around the globe. One bold concept-direct customer contact-has made Dell one of the most successful companies of the 1990s. Read More...
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

computer service brief proposal  to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that's easier said than done. But if you're in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize an offer during customer-initiated interac Read More...
Service Parts Planning RFI/RFP Template
Planning,Service Delivery and Execution,Workforce Optimization,Logistics Transportation and Reverse Logistics,Analytics and Reporting,Utilities

computer service brief proposal  Parts Planning RFI/RFP Template Planning, Service Delivery and Execution, Workforce Optimization, Logistics Transportation and Reverse Logistics, Analytics and Reporting, Utilities, Product Technology Read More...
WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami
Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers

computer service brief proposal  SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami E. Robins - March 13th, 2000 Event Summary In October 1999, MCI WorldCom (NASDAQ- WCOM ) and Sprint (NYSE - FON, FON PR, FON PRA, FXN, PCS) announced a merger agreement that will bring together two giant telecommunications companies with complementary capabilities. SPRINT offers wireless PCS networking while MCI WorldCom has an expanding Read More...
Software as a Service Is Gaining Ground
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on

computer service brief proposal  widespread use of personal computers (PC), the Internet, and ensuing Web-based applications has had an essential impact on the way business applications are being sold and delivered. The development of Web-based applications has decoupled the user interface (UI) from the business application logic and its underlying software and hardware platforms. As a result, any user working at a PC with a Web browser can access a variety of business applications running on different software or hardware platforms in Read More...
Ficus Computer Engineering, Inc.
Ficus Computer Engineering provides consulting services in the field of Web-enabled applications, e-commerce solutions, and Palmapplications.

computer service brief proposal  Computer Engineering, Inc. Ficus Computer Engineering provides consulting services in the field of Web-enabled applications, e-commerce solutions, and Palm applications. Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

computer service brief proposal  ROI of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...
AIM Computer Solutions, Inc.
AIM Computer Solutions, Inc. is a provider of repetitive manufacturing solutions targeted specifically for small to medium-sized automotive suppliers

computer service brief proposal  Computer Solutions, Inc. AIM Computer Solutions, Inc. is a provider of repetitive manufacturing solutions targeted specifically for small to medium-sized automotive suppliers. Automotive suppliers require rapid responsiveness to original equipment manufacturer (OEM) and Tier 1 electronic data interchange (EDI) transaction, barcode label, and lot control requirements. AIM is committed to understanding, developing, and deploying these requirements. Read More...
Understanding Reverse Logistics in Field Service Management
This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the

computer service brief proposal  Reverse Logistics in Field Service Management This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM) repair and handling return material authorizations (RMAs) from distributors. Download the paper. Read More...
Service Performance Insight
Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

computer service brief proposal  Performance Insight Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs). Read More...

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